Ramsey Mazda

From start to finish, the purchase of my new Mazda 3 could not have been any easier. I went in and spoke with Joe (Hi Joe!). I was upfront with what I wanted and what I needed. I didn't want to spend could not have been any easier. I went in and spoke with Joe (Hi Joe!). I was upfront with what I wanted and what I needed. I didn't want to spend all day at the dealer either like the previous person who wrote; and I didn't. I got such a great deal, the payment I was looking for and to my surprize, zero financing! Jim made the paperwork process as well as the explanation of the additional coverage I was purchasing quick and simple--NO FINE PRINT! Thank you Joe, Jim and John and everyone else who helped in making my Mazda experience so worth while. You guys are awesome! ZOOM! ZOOM! More

I am a super easy customer when it comes to buying a car. I determine what car I want ahead of time. No going to the dealer to talk and think about it. I call or email a few dealers with exactly what car I determine what car I want ahead of time. No going to the dealer to talk and think about it. I call or email a few dealers with exactly what car I want and ask for a price. It's usually a 5 minute conversation, we agree, I go in sign and pick up the car. Really, it's that easy. HOWEVER, I called them about 2 weeks ago, spoke to a John, told him I was ready to lease a CX9 with certain options and asked for a price. This is what he says "you are looking at a payment of mid 400s". Typically Car Salesman talk. I asked him to narrow it down and he tells me that's the best he can do on the phone. Invited me to the dealer so we can discuss. WHY WOULD I WANT TO SPEND MY ENTIRE SATURDAY SITTING IN A DEALER WHEN I CAN GET THE SAME THING ACCOMPLISHED WITH A QUICK PHONE CALL? Called Palisades Mazda, asked the exact same question, gave me a price on the phone of $360/month. PERIOD. I thought that was fare, didn't haggle. Went the next day to sign and the following day to pick it up. More

Overall the experience had at mazda in ramsey for me was perfect. It was my first time getting a car and the employee, Peggy made it terrific. She was so bright and bubbly it made me even more excited for m perfect. It was my first time getting a car and the employee, Peggy made it terrific. She was so bright and bubbly it made me even more excited for my new car. The good rating i'm giving the dealership all comes down to because of how we were treated by Peggy. She's a great sales person and i'd definitely get another car from her More

Peggy was my salesgirl and she was great..I was in a rush to get a new car and she made it very easy for me. She handled all the paperwork and insurance issues for me. I have been to a lot of dealers in the to get a new car and she made it very easy for me. She handled all the paperwork and insurance issues for me. I have been to a lot of dealers in the past, Ramsey Mazda was definetely one of the best ! More

I have been looking for a new car and visited other Mazda dealers. I was referred to Ramsey Mazda by a friend. I walked in and was greeted accordingly. I met with Peggy. She was very knowledgable, friend dealers. I was referred to Ramsey Mazda by a friend. I walked in and was greeted accordingly. I met with Peggy. She was very knowledgable, friendly and honest. Different from other car dealers I visited. She took the time to review numbers with me and explain what they meant. She made me feel very comfortable about making my decision to buy from Ramsey Mazda. She made my buying experience comfortable and fun. I would recommend visiting Ramsey Mazda if you are planning on buying a car. I would ask for Peggy. She made my buying experience worth while. I also found all of the employees at Ramsey Mazda very friendly and responsive to my questions. Yes, I bought a Mazda CX7 and love it. More

This was our first time ever going to a dealership and purchasing a new car. We did not want to feel pressured and we had arrived with the intentions of testing driving and getting all the information fi purchasing a new car. We did not want to feel pressured and we had arrived with the intentions of testing driving and getting all the information first. We ended up leaving with a new car that same day and we were extremely happy with our service and our purchase. The employees were all very helpful and friendly. Peggy worked with us and sold us our car. She was extremely informative and we never felt pressured to make a decision that we were not ready to make. We would recommend this dealership to anyone interested in buying a new car. More

Last winter I had a nasty encounter with an icy exit ramp and a snow packed median. Ramsey Mazda’s service department was invaluable in helping me process the insurance claim, often letting me know what the and a snow packed median. Ramsey Mazda’s service department was invaluable in helping me process the insurance claim, often letting me know what the adjuster was doing before I heard from my insurer. They helped make a frustrating experience far more palatable. I’d like to call particular attention to the Service Advisor, Amanda. She was proactive, encouraging and communicative, e-mailing me periodically to keep me updated. She is an effective ambassador to the brand given the sense of goodwill she cultivated for the Service Department. I’ll now factor in their service in any future decision to purchase a vehicle. The repairs have held up well, and my out of pocket expenses were not that bad. It’s easy to view service at the dealership as an extravagance. Though I can’t say I’m completely sold yet on having all the work on my car done there, this experience was overall very positive. More

On Tuesday 7/5, I went to see a 2002 Ford Focus and was offered a great price. I had to discuss the deal with my parents and contacted the sales rep and told her we would speak on Wednesday morning. On W offered a great price. I had to discuss the deal with my parents and contacted the sales rep and told her we would speak on Wednesday morning. On Wednesday morning I called to schedule a road test and acknowledge I was coming to purchase the car and I was told the car was whole saled. I was reviewing the Ramsey Mazda website this evening and saw the car listed, called and spoke with Ashley and she checked to see if the car was still in stock and came back to advise that it was sold. This was the first time that I was purchasing a vehicle and the first time our family had an experience with this dealership. We strongly believe in customer service excellence and I would not recommend this dealership at all. More

This was my first time going to finance a new or used vehicle. Went here not knowing if I was going to buy a new or used car. We found a car that was classified as a loaner vehicle. It was a 2011 Maz vehicle. Went here not knowing if I was going to buy a new or used car. We found a car that was classified as a loaner vehicle. It was a 2011 Mazda 3 and it had only 7K on it. The price was 16.5K I decided I wanted this car. I went into the dealership and was greeted by a salesman named Steve. Right away he seemed like he did not know what he was doing. This is besides the point. Steve had some help. I forgot the two gentlemen's names. All i know is one looked to be running the joint. He looked like Gov Christie. The other had glasses and short hair. I informed the gentleman with glasses and short hair [seemed to be the 'finance guy'] that I wanted this car and I had a trade in. To make a long story short, I went to two other dealerships after this one and got double the money offered for the car. Already knowing I was low-balled, I asked him to come up a little. He declined. After voicing my opinion I was approached by Gov. Christie and he started going on and on how his service dept has professionals with 30 yrs in the business. When I heard this, I knew it was all down hill from here. I had a deal in place and left a deposit. They told me they would run my credit with the bank. Since it was the 4th of July, I wanted to leave. So I left my info and I told them we can talk on the phone the next morning to hammer out the rate after they dealt with the bank. The next day came and it took me 4 hours to get an answer from them. After my 3rd phone call they told me someone else was interested in the car and the only approval I could get was if I put an additional 3K down with my trade in, which was low balled anyway. That means I would have had to put down 8 K for this car. I knew something was wrong here and I am so happy they did not want my business. I went to Wayne Mazda. I got approved and I am picking up my car Friday. It took an hour and a half. I got double th rate for my trade in than what Ramsey was offering. To do this to anyone to get more money out of them, you have to be a classless, souless, awful bunch of human beings. Last time I checked, business in the car industry is not good. I guess this hasnt affected the wonderful town of Ramsey. More

Peggy at Ramsey is the best. She took the time to show us the car we wanted in the color we wanted. With no pressure. When it came to price, they matched the lowest quote that I had received from their us the car we wanted in the color we wanted. With no pressure. When it came to price, they matched the lowest quote that I had received from their competitor. And were glad to do so. This has been by far my best car buying experience to date and PEGGY is the reason. If you're looking for a Mazda, call Peggy. I will again. More