Ramsey Mazda

Painless and easy was my experience at Ramsey Mazda. I was fortunate enough to do to have Peggy as my sales person who was extremely helpful during my car buying experience. I felt like I was purchasing a was fortunate enough to do to have Peggy as my sales person who was extremely helpful during my car buying experience. I felt like I was purchasing a future auto relationship rather than just a product at Ramsey Mazda. More

I purchased my new Mazda 6 this past January. I have been going to this dealership since 2001 when I bought my MPV. This dealership has come along way baby as they say. First and most importantly, I bought m going to this dealership since 2001 when I bought my MPV. This dealership has come along way baby as they say. First and most importantly, I bought my car, I repeat I came back to this dealership because of the way my salesperson Peggy treated me. She makes the customer feel comfortable and not intimidated by the usual car dealer tricks. She is personable, knowledgable and funny. Peggy made it easy to purchase my car. She is an asset especially to women who are the largest representation of the car buying market. I plan to buy my next Mazda in 2012 from Peggy!!! Keep up the good work Peg!!! Sincerely, Lynn Friedman Secondly, and very important next to sales is the relationship between service dept and the customer. I love the fact that finally you now realize that customers don't want to be inconvenienced. You have loaner cars if I neededone and I actually got a car wash when I was in this week after service. I appreciate Sita and her staff. I want thank you for taking me to work across the street each time I come in to service my car. I would like to receive coupons via email which I know Sita addressed with me and made sure my email address was correct. Yet in the 8 years I've been with Mazda, I gotten maybe 2 coupons and nothing changed when I bought my new vehicle this year. Dealers are competing for customers, surely Mazda can do a better job with their marketing. Much Continued success to Sita and her service dept!!! Lynn Friedman More

I had a need for certain car in short time. All the sales people were really understanding and helpful. They processed the sale in timely manner and I am very satisfied. I also had to bring in the car for people were really understanding and helpful. They processed the sale in timely manner and I am very satisfied. I also had to bring in the car for service a few days after the purchase. The people in service department are very pleasant and kind as well. Thanks all! More

Peggy was a pleasure to deal with. She was very helpful, friendly and answered all my questions. She took us for a good test drive, explained the features of the car and made sure that we were in and out i friendly and answered all my questions. She took us for a good test drive, explained the features of the car and made sure that we were in and out in a quick manner. Ramsey Mazda did a great job in my transaction. More

I just bought a 2010 Mazda 3 Hatchback Sport 6 Speed from Peggy just last week and I couldn't be happier with the service I received from her and the entire dealership, from her to the service department. Peggy just last week and I couldn't be happier with the service I received from her and the entire dealership, from her to the service department. Very quick responses back from my email questions, knowledgeable, and just overall a pleasure to work with. Went down there to discuss a price a month ago, gave her the amount I was willing to spend and the deal was done, and I got the exact car I was in the market to purchase. They even did a port switch for me so that my car would not be driven by anyone else across the country. I picked it up and it had 8 miles on it, that's it!!! When it came time to pick up my car, she came in on her day off just to meet with me and walk me through everything with the car. Explained how everything worked, even connected my blue tooth phone for me.... She made my fiance and I feel like friends instead of customers. Overall she took at least 2 hours out of her own time just to hang out with us there... I will recommend her and Ramsey Mazda to anyone in the market looking to purchase a new or used car. Overall I am a very, very happy customer and when it comes time for either me or someone I know to buy a car, this will be the place I tell them to go. More

Great serivce, switched from Lodi which sucked!!!! Thanks Willy <----- very helpful with buying cars. I recommend buying your car from him. I arrived at the dealer almost before close and they took me Thanks Willy <----- very helpful with buying cars. I recommend buying your car from him. I arrived at the dealer almost before close and they took me in at last minute with great and fast serice. ;) More

WORST DEALERSHIP EVER!!!! PEGGY SAID SHE WOULD BEAT WAYNE MAZDAS PRICE FOR THE MAZDA 3 BUT HER PRICE CAME OUT TO BE MORE. SO I SAID NO THANK YOU AND SHE SAID "HOW DARE YOU COME HERE TELLING ME YOU WERE READY MAZDAS PRICE FOR THE MAZDA 3 BUT HER PRICE CAME OUT TO BE MORE. SO I SAID NO THANK YOU AND SHE SAID "HOW DARE YOU COME HERE TELLING ME YOU WERE READY TO MAKE A DEAL AND NOT DO IT" WELL EXCUSE ME WHO IN THEIR RIGHT MIND WOULD PAY MORE FOR THE EXACT SAME CAR!!!!!!! THEN AS WE WERE LEAVING SOME MAN WHO WORKED THERE CAME OUT YELLING AT US THAT "SOMETHING WAS PSYCHOLOGICALLY WRONG US" ARE YOU KIDDING ME????? BY FAR THE WORST EXPERIENCE I HAVE EVER HAD WITH ANYONE. NOT TO MENTION THAT IN AN EMAIL SHE TOLD US THE PRICE OF THE CAR WE WANTED WAS GOING TO BE 17,800 AND THEN WHEN WE GOT THERE IS WAS 19,500. WE PRINTED THE EMAIL AND SHOWED IT TO HER AND SHE SAID WELL WHO EVER TOLD YOU THAT WAS WRONG! THE EMAIL CAME FROM HER!!!! DON'T WASTE YOUR TIME!!!!!! HORRIBLE RUDE AND NASTY PEOPLE WORK HERE!!!!! I WILL BE REPORTING THIS INCIDENT TO THE BETTER BUSINESS BUREAU!!! HOW DARE SOMEONE COME OUT AND CALL US PSYCHOLOGICALLY UNSTABLE FOR WANTING THE BETTER PRICE! UNBELIEVEABLE!!!!!! More

Peggy was a delight to work with. I would recommend this dealership to friends/family. Although I had to bring back my new car within days for service the service department stayed open later on a holiday w dealership to friends/family. Although I had to bring back my new car within days for service the service department stayed open later on a holiday weekend so that I could pick up a rental. Peggy even installed my car seat. Peggy and the rest really go out of their way to ensure you have a good experience. Was apprehensive to buy a new car out of state, but ended up being really easy! More

Please take the time to read this review as I will try to Please take the time to read this review as I will try to accurately account what happened today (7/22/09) at Ramsey Mazda in an attempt to make s Please take the time to read this review as I will try to accurately account what happened today (7/22/09) at Ramsey Mazda in an attempt to make sure they never sell another car. I called up Ramsey Mazda today to ask if I could come in for a hassle free test drive of a Mazdaspeed 3. By hassle free I mean, I didnt want to wait for 2 hours in a dealership showroom idly knowing the games dealerships play. I was upfront and honest on the phone with the salesman (Bob) about being in the market for a car but was still researching cars and just wanted to test drive the car. Bob kindly responded saying that it shouldnt be a problem and to come down at my earliest convenience. I stopped by at 2:20 PM (told Bob that i'd come b/w 2PM and 3PM). I walked in, found Bob and introduced myself. He was all ready to get the keys to have me on my way for a test drive when the manager (still working on getting his name) told me that if I wanted to test drive the car, I'd have to work out a deal first to buy the car. My first reaction was "Excuse me?" Thinking to myself...did this guy really tell me that I have to sign for a ~$20K car AND THEN I'd get to test drive it. Suffice it say, I kindly reminded him that I was in the research phase of car buying and looking at a bunch of different cars and that no one hands over $20K to anyone without first knowing what you are going to get. He then informed me that if I was not ready to buy today that I wouldnt be able to test drive the car. With Bob the salesman there, I explained that I called ahead of time to schedule a test drive, was up front about what my intentions were and drove the 15 miles to get there just for that purpose. He finally agreed to let me test drive the car but not before sitting me down with another salesman to get some basic information. Relieved a bit, I started to chit chat with the new salesman as he was gathering some basic info and making a copy of my license. Just when I thought I was ready to go, the manager interrupted several times and asked me some questions from 10 feet away. Manager: "Will you be financing this car?" Me: "Probably finance, but I am really not ready to talk about that until I test drive the car and do some more homework" Manager: "So, what is your budget?" Me: "Around $20k, but again, not really interested in talking price until I know that I even want this car" Manager: "Well, just so you know, its $22K, is that ok with you?" Me: "Again, I am really looking to drive this car before I talk about the price, I think that is reasonable" Just when I thought he would stop harassing me with these questions as I was with the new salesman, he butts in again. Manager: "So, what is your time frame in buying a car?" Me: "Relatively soon, probably within a week or two" Manager: "In that case, you can't test drive the car because it will be gone tomorrow" Me: "Well, that isnt my problem, i am here now and just want to test drive the car as promised" Manager: "Well, it actually IS your problem because you arent gonna test drive this car and you can leave now" I think my jaw actually dropped at the rudeness of this comment. I couldnt believe what I was hearing. For absolutely no good reason (I SWEAR i am not exaggerating or making any of this up), this manager asked me to leave and was not going to let me test drive this car. Before you start thinking, well maybe this kid writing this review is a 17yo punk who wants to beat up on cars for fun, rest assure that I am 26yo, extremely responsible, clean cut, college educated, fiscally conservative, well mannered guy who can easily afford a $20K car WITHOUT the financing. In the next 7 or 8 minutes a shouting match ensued with excessive profanity that I will leave out. I told him I have never been treated worse by a store owner or business owner in my entire life and I would make it my mission to let it be known that this guy was a complete and utter D!xx! It is my prayer and hope that this guy does not get another dime in business for the rest of his life. If you are reading this review, please consider this story and head over to ANY OTHER Mazda dealership and do not give Ramsey Mazda business, you will thank me. And yes, I plan to launch a formal complaint against him and make it known that customers about to drop $20K as well as human beings should never be treated this way. If there was a way to give negative stars to this Ramsey Mazda, trust me i would. If you made it to the bottom of this review, thanks, and good luck with your next car purchase. More

my salesperson, Peggy, was a real delight. She helped me install my child's car seat "actually she installed it herself" even though i bought my car from another salesperson. Peggy has always been super hel install my child's car seat "actually she installed it herself" even though i bought my car from another salesperson. Peggy has always been super helpful and goes out of her way to help all her customers. she always has a smile on her face and a great attitude. If you are in the market for a Mazda, see Peggy. More