Ramsey Mazda

I purchased a Mazda in December, I drive to Bethesda, MD. frequently, I love the way my car handles. Peggy was terrific, she advised rather than pressure. I enjoyed the buying experience. Ken has been ver frequently, I love the way my car handles. Peggy was terrific, she advised rather than pressure. I enjoyed the buying experience. Ken has been very attentive when I have brought my car in for service. Everyone at this dealership is nice and helpful. More

I would guess that the previously written positive reviews were written by Ramsey Mazda employees. I visited Ramsey Mazda this week interested in leasing a CX9. I was quickly approached by Peggy and reviews were written by Ramsey Mazda employees. I visited Ramsey Mazda this week interested in leasing a CX9. I was quickly approached by Peggy and we test drove a CX9. I told her that I was not able to make a decision that day but would be in later that week to sign papers if we could come to terms on a deal. I told her what I wanted to pay and she gave me a price on two CX9 models. I called another dealership later that day and they told me over the phone they could beat the price by $10 and probably more if I came in. I called Peggy at the end of that week and told her the offer I had received and what I wanted to pay. She asked me if I was ready to do the deal and if I would give her my credit card to put a $100 deposit down if her manager agreed. She called me back shortly and said it was a deal and asked me if I knew what color I wanted. She also said that she didn't need to charge my card and that the next morning would be fine. I told her I would look on-line at colors and she said she would call me back with what they had in stock. We agreed that I would be at the showroom around nine the next morning (today) - she then left the available colors on my voicemail. We arrived this morning and Peggy said she had to check what colors were now available since last night they were busy. She came back and told me that the deal was now different - it was $5 more a month and that they wouldn't be picking up my last two lease payments on my current vehicle. I was surprised since my understanding was that we had come to terms yesterday. I asked her if that was all they could do and she said yes - I asked to speak to a manager - I went over to the manager desk and the manager could care less what I was saying and reiterated that we never came to an understanding yesterday. At this point, I was pretty irate, and another manager came over, Joe, and he also didn't care what I was previously told. At this point, I was angry and started getting a little loud (very uncharacteristic) - also started telling them I would stand outside all day and tell people not to shop there - oh well for professionalism on my part. They started saying then that they would call the police. It was all pretty comical at this point. The issue being not the money as much as the fact that this business establishment in 2010 when the car industry has taken such a black eye in the last two years would enter into a dialogue with a customer the way they did. It was unfathomable. Although, I agree that perhaps they should protect their sales rep not at the expense of the customer. I would never enter that establishment again - I ended up leasing a Mazda at Mazda of Lodi for a much better deal and will recommend them to everyone I know in the market for a new or used car. More

Purchased a Mazda5 yesterday. Our sales person was Peggy Witkowski. We had experienced a very frustrating day of car shopping. Went to a different car dealership that promised they had Mazda5 sport on lot Witkowski. We had experienced a very frustrating day of car shopping. Went to a different car dealership that promised they had Mazda5 sport on lot ready to take that day. Got to dealership to find they had no such car. Another dealership promised a price over the internet, when we got to the dealership we were informed the salesperson made a mistake and it would be and additional $1000.00. Discouraged, we left and went to Ramsey Mazda. Peggy approached us kindly and professionally. We explained to her our displeasure with the other dealerships. Told her what we were able to spend, and what we were promised at the other dealerships. We drove out with the car we wanted at the original price we were promised at the other dealership 1 hour later. Had we known what we were in for that morning we would have started the process at Ramsey Mazda. We would definetly go back to Peggy and refer anyone to her. More

I contacted Ramsey Mazda after having a HORRIBLE experience with Wayne Mazda on rt 23. Peggy spoke with me on the phone and set up an appointment to meet. the meeting was punctual and pretty quick. experience with Wayne Mazda on rt 23. Peggy spoke with me on the phone and set up an appointment to meet. the meeting was punctual and pretty quick. We discussed what I was looking for and what I could afford. She also had someone appraise my trade in and I was able to leave in about 1 hour. I will have to return once they get more veichles in stock, but this experience was very plesant. I did not feel as though Peggy was pushing me into getting something right then. I plan to do business very soon with Peggy at Ramsey Auto Group very soon. Thank you! More

I visited this dealership looking to explore purchasing a Mazda. It's my first car purchase so although I did some research beforehand I was still in an "exploratory" phase. Once I explained this to the sa Mazda. It's my first car purchase so although I did some research beforehand I was still in an "exploratory" phase. Once I explained this to the salesperson, he/she completely lost interest. The salesperson was not effective at describing the product and had a horrible attitude. I knew within the first 5 minutes that I would not be buying from this person. The funny part of all this is although I was in an "exploratory" phase, I traveled to a competitor's dealership up the road and ended up buying a car later that day. I've heard great things about this dealership in the past but was amazingly shocked at how horrendous the service was. More

After shopping with 5 Mazda dealers I would have to rate Ramsey Mazda the most professional and courteous. I negotiated with the usual team members when purchasing a vehicle (sales person Peggy Witkowski, Ramsey Mazda the most professional and courteous. I negotiated with the usual team members when purchasing a vehicle (sales person Peggy Witkowski, manager Joe Simone, and financial person Steve Smith) all whom were polite and respectful. My purchase with Ramsey was straigth forward without any games or pressure to buy and most important not a time consuming experience. My advice to shoppers is to make a trip to Ramsey before your next purchase and see for yourself what I'm talking about. More

I was looking for a Mazda 3 on cars.com and found the photos and descriptions of the cars at this dealer to be very beneficial. I worked most of the afternoon with Peggy and she was extremely helpful. photos and descriptions of the cars at this dealer to be very beneficial. I worked most of the afternoon with Peggy and she was extremely helpful. I did not feel pressured in any way, and Peggy's professionalism is a big reason I made my purchase at that dealership. The team at Ramsey Mazda explained how the process would work----from what was being done with my trade in, to explaining my options to me, and clearly explaining what needed to be done with registration/insurance etc. after I had my new car. I will recommend them to firends and family. More

First of all, we have done business with a lot of dealers and never have we had the excellent detailed attention we had with Willie Elkamary. He's the best one of them all. We cannot say enough good things a and never have we had the excellent detailed attention we had with Willie Elkamary. He's the best one of them all. We cannot say enough good things about this salesperson. We rate him alone with 5 stars and he's a huge asset for MAZDA. THANK YOU WILLIE. We have never had such professional and courteous service from any dealership as we had with our wonderful salesperson WILLIE. You are the greatest buddy. Keep up the excellent job. Mazda should be very happy to have someone like you in their Company. We cannot say enough good things about our experience at Ramsey Mazda. It was a absolute pleasure doing business with you and Ramsey Mazda. It was our pleasure and we will be back in the future. We also HIGHLY RECCOMEND RAMSEY MAZDA TO EVERYONE!!! It's a 5 star dealership. PLEASE GO AND VISIT WITH WILLIE ELKAMARY...the man that knows what's going on in today's business world. BEST OF LUCK TO YOU WILLIE. More

Willie sold me the first Mazda I leased, and when I learned that he had transferred to Ramsey Mazda, I had to go back to him. He's a great salesperson and very accomodating to my needs. He leased me a learned that he had transferred to Ramsey Mazda, I had to go back to him. He's a great salesperson and very accomodating to my needs. He leased me a car in less than 40 minutes on a very rainy evening! More

I owned a 2008 Mazda 3 which I purchased at Ramsey Auto Group Mazda and then traded it in one year later at the same Ramsey Auto Group Mazda for my 2009 Mazda 6 which I am absolutely in love with. Joe hel Group Mazda and then traded it in one year later at the same Ramsey Auto Group Mazda for my 2009 Mazda 6 which I am absolutely in love with. Joe helped me personally when I was having a problem with a component on the car. Peggy helped me work many gadgets and I couldn't be more thankful to this Mazda team for their knowledge and support in the car buying/leasing process, as well as the service department that answers any question or concern I have. I can't wait to get my next Mazda! More