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Ramsey Mazda

Ramsey, NJ

4.9
2,320 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,320 Reviews of Ramsey Mazda

September 14, 2020

From Francine with on line contact to sales Rep Brandon, Donovan in finance and Erik in Mgt, everyone was absolutely fantastic! A great 1st experience!!!!! More

by mommasun131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Erik Valentin, Brandon Rodriguez, Francine Jean-Jacques
Sep 16, 2020 -

Ramsey Mazda responded

Thanks very much for the great feedback! We hope to see you again in the future!

September 13, 2020

I leased a Mazda CX-5 from Victor and Mike. The customer service was phenomenal. No back and forth. I let Victor know what I wanted and he was able to make it happen! Donovan was extremely helpful as well! More

by bp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jacobson, Donovan Lau, Mike Abreu
Sep 14, 2020 -

Ramsey Mazda responded

Thanks so much, we look forward to seeing you again!

September 13, 2020

Recently returned a lease Mazda vehicle...2 cars 6 years..will never use any Ramsey dealership again..The original salesperson no longer is there...So got a major runaround. Very unprofessional..no co More

by TKGROGAN
Customer Service
Recommend Dealer
No
Employees Worked With
Krystal Gebbia
Sep 14, 2020 -

Ramsey Mazda responded

We're very sorry to see that you had this experience with us. What you described is definitely not how we aim to do business and we appreciate you bringing these issues to our attention. Due to the pandemic, we did have inventory issues when you visited in July, and the vehicle you mentioned was at another competing dealer that does not work with us. We hope after the history of positive experiences you had with us, you would consider doing business with us again in the future. Thank you.

September 12, 2020

I am very happy to write this review about my experience at Ramsey Mazda. I was in search for a Soul Red Mazda 6. After doing research on the internet Ramsey Mazda had the best price . I live 2 h More

by sharenw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Guadalupe, Donovan Lau
Sep 14, 2020 -

Ramsey Mazda responded

Hi Sharen, thanks so much for the great feedback!! We appreciate you going out of your way for us and we're glad you had a fantastic experience! Enjoy your new Mazda6 :)

September 11, 2020

Quick and efficient. Gentleman who helped me on 9/10 in service was super professional as was Kelsey McHigh, she was very helpful with registration More

by mjh0112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabini, Donovan Lau, Ray Rotella
Sep 14, 2020 -

Ramsey Mazda responded

Thanks so much for sharing! If we can do anything to improve your experience, let us know!

September 11, 2020

My car had its first service. I was cordially greeted. The service man had on his mask, so did I, and all went well. I waited for a very short time and was the only person in the waiting room. More

by LDFERRANTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Sep 14, 2020 -

Ramsey Mazda responded

Thanks so much for sharing, we're glad you had a great first visit! We look forward to seeing you again.

September 11, 2020

Your services are always very efficient, speedy and friendly. This car is my second Mazda and I love both of them. Easy to drive and there is no problem. Thank you for your great services. More

by MATNJ08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Gebbia
Sep 14, 2020 -

Ramsey Mazda responded

Thank you for letting us know! We appreciate your service business!

September 10, 2020

Ramsey Mazda is a great dealership! And of course the best part is our favorite salesperson, Rocky! He’s so much fun and very professional. This is our 4th Mazda! More

by TISHPATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockstone Dunn, Donovan Lau
Sep 11, 2020 -

Ramsey Mazda responded

Thank you for sharing, we’re glad Rocky gave you a great experience!

September 10, 2020

I was in the market for a new SUV. I usually lease a new SUV every 2 to 3 years. The last four SUVs that I had were Toyota Highlander Limited I believe very highly in consumer reports.org. Whenever I buy a More

by RONNIEAPPEL28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, or showed me how to get familiarized with the new car., Victor Jacobson, Donovan Lau
Sep 11, 2020 -

Ramsey Mazda responded

Thank you so much for the fantastic feedback, Ronnie! We’re thrilled that our team gave you the type of service we strive to provide. We hope you continue to enjoy your CX-9, and we look forward to working with you again in the future!

September 10, 2020

Service here is very reliable. It’s not perfect, but i feel that they understand when you’re on a tight budget especially when it comes to car repair. It took more than a week to get my car repair though More

by Adelp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Sep 11, 2020 -

Ramsey Mazda responded

Thank you for your honest review! There are some times when service could take a bit longer than expected (like availability of parts, or unexpected repairs), but we appreciate your patience and thank you for choosing us for your service needs!

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