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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,120 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,120 Reviews of Ramsey Nissan

December 01, 2022

Addressed my problem right away . Took the time to listen . Provided a nice place to sit and wait while they were doing repairs More

by reneea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay, Dennis T, Evert Mendez
Dec 07, 2022 -

Ramsey Nissan responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

November 22, 2022

Everyone was nice, helpful and explained everything going on with my car. I have an appointment to come back for the recall. More

by oceanlv3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Vanfleet
Nov 23, 2022 -

Ramsey Nissan responded

Thanks for sharing your experience with us, we're glad it was a great one!

November 17, 2022

Great service. Jennifer is extremely helpful and knowledgeable. I would highly recommend confidently to all More

by arpi.haroutunian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vanfleet
Nov 18, 2022 -

Ramsey Nissan responded

Thank you for the great comments, we're glad to see you had a positive service experience working with Jennifer!

November 14, 2022

I’ve been purchasing and servicing my Nissans at Ramsey for 4 years now and everyone from sales to service are heart professionals. Jen was my advisor this time around and she couldn’t be any more profes More

by Maria A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Waddell, Brian Mutchler, Andrew S. Nudge, Alex Meza, Jose Castano, Jim Deghetto, Dennis T, Jennifer Vanfleet, Evert Mendez , Kevin Gilbertson
Nov 16, 2022 -

Ramsey Nissan responded

Thank you for the great comments, we're glad to see you had a positive service experience working with Jen!

November 13, 2022

The service at Ramsey Nissan is always exceptional. Everyone is always kind and thorough. I’ve never had a bad appointment. More

by fjdero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Steinberg, Alan Galinko, Jennifer Vanfleet, Evert Mendez
Nov 14, 2022 -

Ramsey Nissan responded

Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.

November 11, 2022

Very nice and helpful delivering as promised , only downside to much waiting time on the phone More

by Freddiesufian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Vanfleet
Nov 11, 2022 -

Ramsey Nissan responded

Thank you for your honest review. Rest assured, we will address the comments you provided with our staff. Thank you for being a valued customer.

November 05, 2022

Very professional and respectful! ! They listened to what I had to say and everything was done properly the first time!! More

by Jay068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Steinberg, Alan Galinko, Jennifer Vanfleet, Evert Mendez
Nov 08, 2022 -

Ramsey Nissan responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

Nov 08, 2022 -

Jay068 responded

You’re very welcome!! 👍👍

November 04, 2022

Made me wait over an hour when I had an appt at 12:30pm The Car I purchased was supposed to be detailed the night before but never was and I was charged for the detail in the price After bringing it to the More

by Rrw268
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis T
Nov 04, 2022 -

Rrw268 responded

Oh yeah and the gas tank was less than a 1/4 tank when I picked up the car so I had to put gas in it to get home Then took 1.5 months of constant calling and getting the run around before finally getting my NY registration and to make matters worse I had to drive over an hour to pick it up at the dealership when normally they are sent thru the mail I would NOT recommend buying a car at the Ramsey Nissan in NJ or at least being from NY buying from them I have purchased many vehicles over the years at different dealerships but this experience had to be the worst And to really rub my face in their BS I was charged a $250 fee for registration when purchasing the car and it cost them $28.25 with no mention of a refund so guess they need the money more than me Like I said the ABSOLUTE WORST dealership experience ever

October 31, 2022

I service my Nissan titan here and they consistently do a great job with communication, service, and being flexible about appointment times. I would definitely recommend. Jennifer is great to work with and i More

by S H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Galinko, Jennifer Vanfleet
Nov 03, 2022 -

Ramsey Nissan responded

Thank you for the great comments! Our team works hard to provide the best service possible and we're glad to see you had a great experience. We appreciate your business and look forward to seeing you again.

October 27, 2022

Salesman, Bob Brooks was very helpful and pleasure to work with! He offered his assistance right away and got us what we needed quickly. Been going to Ramsey Nissan since 2014 and won't go anywhere else More

by kelandvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Brooks
Nov 03, 2022 -

Ramsey Nissan responded

We're happy to see that you had a great experience working with Bob and our team! Thanks so much for your loyalty and your positive feedback.

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