Ramsey Nissan
Upper Saddle River, NJ
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2,139 Reviews of Ramsey Nissan
After reading online the overwhelmingly negative reviews of Nissan dealers in my area (central NJ), my wife and I decided to make the ninety minute drive north to pay Ramsey Nissan a visit. It turned out to of Nissan dealers in my area (central NJ), my wife and I decided to make the ninety minute drive north to pay Ramsey Nissan a visit. It turned out to be a wise choice. We were treated with respect, honesty, and dignity by Sam Sierra and the rest of the staff at Ramsey Nissan. Sam was very patient, friendly, and helpful. At no time did he or any of Ramsey Nissan's employees engage in any of the sleazy, well-known tactics that other car dealers use to pressure or trick customers into purchasing cars. Not only that, but we got a great deal and they really helped us with our financing options. I hope that this approach leads to many more well-deserved sales for him and Ramsey Nissan. So far the new car we purchased (Nissan Rogue) is running very well and there are no signs of trouble, but if we need to contact Ramsey Nissan again regarding this vehicle, I trust that we will still receive the same excellent service. More
This was my first visit to Ramsey Nissan. I bought a BMW. This was my first visit to Ramsey Nissan. I bought a BMW. The customer service is outstanding. The prices are low and negotiable. I usually dread ca This was my first visit to Ramsey Nissan. I bought a BMW. The customer service is outstanding. The prices are low and negotiable. I usually dread car shopping because of high pressured phony salesmen. At Ramsey Nissan the sales people are down to earth and fun. I will return to Ramsey Nissan for my next car and recommend them to everyone I know. More
Max and Sam were great. Although it took a week or so, they found the exact car my wife wanted. Max even refused to sell one to me because there was a problem with the paint. He didn't even let me come they found the exact car my wife wanted. Max even refused to sell one to me because there was a problem with the paint. He didn't even let me come into see it. Just sent it right back to the other dealer. We love our new Rogue. The entire experience was great and I would definitely recommend Ramsey Nissan to everyone. Thank you Max and Sammy. Scott M. More
People don't want to take responsibilities, lie, and don't keep the promise. Internet manager is do very bad job to keep promises, to find car at other dealership. and try to send you to other sales p don't keep the promise. Internet manager is do very bad job to keep promises, to find car at other dealership. and try to send you to other sales people if he is not interesting to make money on you. I spent time and money and the lie to your face about the job they do for you. Never go to this dealership again and not recommend to other G.S More
This was my 3rd car purchased at the Ramsey dealerships. Great price on a great car. Excellent salesman, new all about the vehicles and was extremely corteous. Overall 100% satisfied with my purchase at Great price on a great car. Excellent salesman, new all about the vehicles and was extremely corteous. Overall 100% satisfied with my purchase at Ramsey Nissan. Definately will recommend. More
My experience at Ramsey Nissan was was the best car shopping experience ever. Warren Talmo put not only me, but my 2 friends also, in great cars at unbelievebale prices in record time. He made our v shopping experience ever. Warren Talmo put not only me, but my 2 friends also, in great cars at unbelievebale prices in record time. He made our visit fun and painless. Business Manger Fred Styka was informative and to the point. I am loving my new Maxima and recommend Ramsey Nissan to everyone. Ask for Warren, he will make your car shopping fun and quick. Janet More
Nick made the process of new car buying simple. No BS. I got the truck I wanted, at the price I wanted. I will definitely recommend Nick, and Ramsey Nissan, to any friends or family looking to get into a ne got the truck I wanted, at the price I wanted. I will definitely recommend Nick, and Ramsey Nissan, to any friends or family looking to get into a new car. It would have been nice to get all of the paper work wrapped up sooner in the day, but with the number of happy customers making purchases, the finance dept was a little backed up! More
My experience at Ramsey Nissan was great. Andrew Waddell was who we dealt with and he made the car buying experience the best I've ever had. They had a huge selection and didn't pressure me to make my decis was who we dealt with and he made the car buying experience the best I've ever had. They had a huge selection and didn't pressure me to make my decision. They actual listened to me and gave me what I wanted. I would recommend Ramsey Nissan and Andrew Waddell to anyone. More
The Internet Sales manager Andrew was great in providing quotes and following up The Only reason I did not buy from Ramsey Nissan was they did not have a particular model & trim I was looking for in stoc quotes and following up The Only reason I did not buy from Ramsey Nissan was they did not have a particular model & trim I was looking for in stock Other than that, I would have gladly purchased here More
As far as my sales and negotiation experience, it was as follows. Carl Lewis my salesman was honest, personable and a pleasure to work with. At first, after we negotiated a price, things did not go well. follows. Carl Lewis my salesman was honest, personable and a pleasure to work with. At first, after we negotiated a price, things did not go well. The only negative I had about Ramsey Nissan came with Eric the floor manager who killed the deal when he tried to jack up the price $300 plus out of nowhere. His style was contrary to the rest of the pros I dealt with. A couple of days later Carl called me in and I met George, another manager. His honesty, friendliness and deportment convinced me to go up some in price and Ramsey to come down some. A reasonable outcome, of which I was very satisfied. For a great sales experience, deal with Carl, then George. (stay away from Eric). The story doesn't end here however. When I took the truck home and checked it over, I found the cab of the truck was misaligned from the bed. A factory defect. Now what? I figured I was in for a fight with Ramsey Nissan. Instead, George the manager and Mike the service manager saw the defect immediately and calmed all my fears that a fight would ensue. Mike took over and said he would do everything in his power to fix it. He sent it to a Nissan certified body shop to realign the defect. A few days later, Mike called me to say the truck was ready, however, it was not totally aligned, but told me to check it out. The truck was much better but still, somewhat off. I wasn't satisfied and wanted a new truck. Consequently, Mike called Nissan headquarters and they sent a representative to check out my truck. The rep refused to give me a new truck and I went through the roof, of which I since apologized, and left the dealership. A few days later Mike called me and stated that Nissan national headquarters still refused to give me a new truck. But... Nissan Ramsey's boss, Drew, would. What absolute class. This local dealership took it upon itself to fight the mother company on its own, by taking back the defective truck, and giving me a new one. Throughout this whole ordeal Mike Convertino showed genuine concern for me and put up with my occasional belligerance. Moreover, I would like to also comment on Dy Johnson,(service advisor) who extended the same genuine concern Mike did. Further, as far as a representative of Ramsey Nissan, she is one class act: her thoroughness, thoughtfulness and professionalism was "top shelf". I'd also like to thank the business manager Richard for explaining and handling all the paperwork in his good natured way. Ramsey Nissan---Clearly, the best dealership I have ever dealt with! More









