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Ramsey Nissan

Upper Saddle River, NJ

4.8
2,117 Reviews

401 Route 17 South

Upper Saddle River, NJ

07458

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2,117 Reviews of Ramsey Nissan

February 10, 2024

Worst experience ever going to a dealership and will probably never be looking to buy another Nissan Vehicle after this. I was looking to buy a 2024 Altima SL and the salesman I was working with went More

by mserans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emanuel
Feb 12, 2024 -

Ramsey Nissan responded

We are deeply disheartened to learn about the experience you encountered during your recent visit to our dealership. We sincerely apologize for any frustration or discomfort caused by the interaction with our team members. Our commitment to providing exceptional service to every customer is paramount, and it is clear that we fell short of meeting this standard during your visit. Rest assured, your feedback has been shared with our management team for thorough review and appropriate action to be taken to prevent such incidents from occurring in the future. We truly value your feedback as it helps us to continuously improve our processes and enhance the overall customer experience. While we understand your decision to explore other options, we would appreciate the opportunity to regain your trust and confidence in our dealership. Should you reconsider, please do not hesitate to reach out to us directly.

January 30, 2024

Very good experience plus Dennis is the best he really goes in details explaining things. More

by Pdesket
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis T, Matthew Stan
Feb 02, 2024 -

Ramsey Nissan responded

Thank you for the great feedback! Our staff works hard to provide a great experience, and we're happy to see that your visit went smoothly.

January 28, 2024

Excellent service; everyone is courteous and efficient. They answer questions and give you the attention you need. VERY helpful. They tell you what you may need, but don't oversell. Trustworthy. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Feb 02, 2024 -

Ramsey Nissan responded

Thank you for your positive feedback! Our team works hard to provide each client with a great experience. Thank you for choosing Ramsey Nissan!

January 27, 2024

Mike in service is a real pro and gets things done. He is knowledgeable and responsive. More

by Stevejoern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 02, 2024 -

Ramsey Nissan responded

It's great to hear that you had an excellent service experience at Ramsey Nissan! It sounds like Mike provided you with exceptional service. Thank you for coming in

January 27, 2024

The service department is actually a total pleasure to deal with! Prompt honest and fair priced. Jen is my go to service advisor and always will be! More

by donnienir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Vanfleet, Evert Mendez , Alan Carpini, Sean Fenster
Feb 02, 2024 -

Ramsey Nissan responded

Thank you for sharing your service experience with us, we're glad it was a great one!

January 25, 2024

The team at Ramsey Nissian made my experience a great one. I’m very pleased with the service and my new vehicle. I wouldn’t hesitate to recommend the dealership at all. More

by PJB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis T, Matthew Stan
Feb 02, 2024 -

Ramsey Nissan responded

Thank you for visiting our Service Center - we're glad to see that you had a great experience! We look forward to seeing you again soon!

January 23, 2024

Great dealership I drive 30mins for service when I need it. Never try to rip you off and give you the facts More

by joshuaramsumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evert Mendez
Jan 25, 2024 -

Ramsey Nissan responded

Thanks so much for your loyalty, Joshua! We appreciate you going out of your way for us and look forward to seeing you for your next service appointment.

January 08, 2024

Ramsey Nissan a great dealership displaying great attention to detail. The management will go above and beyond to make the customer feel happy on purchasing their new vehicle.Thank you JT Tejada for More

by Blade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Kaufman, Dennis T, Gabriel Bueno, John 'JT' Tejada, Matthew Stan
Jan 11, 2024 -

Ramsey Nissan responded

Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.

January 07, 2024

Very professional and friendly, will recommend this dealer to anyone who wants to buy or lease a new car More

by edolivencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evert Mendez , Daniel Marte, Matthew Stan
Jan 11, 2024 -

Ramsey Nissan responded

Thanks very much for the great rating, we're happy to see that you had a positive experience!

January 07, 2024

Very friendly and professional. Very knowledgeable and informative. Very helpful in any way. Would deal with them again. More

by Polakhm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Felix, John 'JT' Tejada
Jan 11, 2024 -

Ramsey Nissan responded

Thank you for sharing your experience with us, we're happy to see that it was a great one!