Ramsey Subaru of Des Moines
Urbandale, IA
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Great Service Facility Great experience. Free bottles of water and snacks in waiting area. Wait was short and pleasant. All employees friendly and helpful. If I could fi Great experience. Free bottles of water and snacks in waiting area. Wait was short and pleasant. All employees friendly and helpful. If I could find one complaint it would be that sodas cost a buck fifty. Kind of pricey considering that a nearby competitor has free sodas and donuts in waiting area. I think Ramsey should not gouge customer on price of soda and lower to $1. More
Great customer service! The customer service at Ramsey Auto Center is always top notch. I trust that they will do a good job with all of my auto needs. My car is always servi The customer service at Ramsey Auto Center is always top notch. I trust that they will do a good job with all of my auto needs. My car is always serviced as promised without delay. I highly recommend Ramsey to everyone without hesitation. More
Great service. There was a recall on my vehicle. I made an appointment, went in, it was taken care of. I don't stress about going there as everyone is efficient and There was a recall on my vehicle. I made an appointment, went in, it was taken care of. I don't stress about going there as everyone is efficient and friendly. More
First service Didn't rotate tires as recommended on the service schedule. Didn't call and speak to me just didn't complete that portion of the service. Didn't rotate tires as recommended on the service schedule. Didn't call and speak to me just didn't complete that portion of the service. More
Great dealership! Great staff! Great prices!great cars! My wife and I did a drive through the lot after a date night! Just looking around ,knowing she was about due for a new car. We went in just to test dr My wife and I did a drive through the lot after a date night! Just looking around ,knowing she was about due for a new car. We went in just to test drive a Mazda cx-9 ,I am a Chevy man! Never crossed my mind to ever buy a Mazda,but once I drove it ,it was actually a very snappy SUV! Very nice car! Changed my mind about Mazdas! The staff(Jeff (j.j.) James was very great! He was not pushy at all,like other dealerships I have bought from, and very accommodating,answered all questions and was very informative! All staff at Ramsey where great! I would highly recommend doing business with them! I will be back for my wife's next vehicle in the future! More
Service Super good service when coming in for oil change without an appointment Took them less than a half hour and they completed required safety check Super good service when coming in for oil change without an appointment Took them less than a half hour and they completed required safety check More
Excellent Ramsey Subaru gave us a fair trade in value for our vehicle and was very easy to negotiate the bottom end of the new Subaru Forester. Ramsey Subaru gave us a fair trade in value for our vehicle and was very easy to negotiate the bottom end of the new Subaru Forester. More
Very pleasant experience. Especially Paul Moser Paul and the rest of the team really cared about what we wanted. They really listened and heard us. They were very flexible as we refined our selectio Paul and the rest of the team really cared about what we wanted. They really listened and heard us. They were very flexible as we refined our selection process. More
Oil Change Auto was serviced quickly and efficiently. Service manager reviewed carefully what was to take place and then summarized for me following the complet Auto was serviced quickly and efficiently. Service manager reviewed carefully what was to take place and then summarized for me following the completion of the service. More
Car maintanance check. I had good service. Over due for oil change. Needed tire checked. Tires were ok. Needed filter and wiper replacement. I didn’t have to wait very long. I had good service. Over due for oil change. Needed tire checked. Tires were ok. Needed filter and wiper replacement. I didn’t have to wait very long. I was satisfied More