
Ramsey Subaru of Des Moines
Urbandale, IA
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Good service, helpful people Bought a car off of their pending inventory they did not have in stock yet and the salesman was very good about updating us on when it was scheduled t Bought a car off of their pending inventory they did not have in stock yet and the salesman was very good about updating us on when it was scheduled to arrive. When it was time to pick it up there were no surprises with the car. The only thing I wish they would have done differently was let us know of our warrenty options earlier on in the process so we could have time to think it over before coming to the dealership to pick up the car. More
Speedy & Helpful Service I was a walk-in standby for an oil change and tire rotation and in spite of that and the bad weather, they got my car done in 45 minutes! I was able t I was a walk-in standby for an oil change and tire rotation and in spite of that and the bad weather, they got my car done in 45 minutes! I was able to speak to the parts manager, get both of my key fob batteries replaced, and schedule an appointment the following week for a recall/replacement repair as well as some other preventative maintenance. I also visited the customer waiting area and enjoyed a hot beverage and snack to pass the time! One stop shopping and all four of the employees I spoke to were very helpful and kind. I will bring my car back again and again! Very pleased! More
It was okay A piece fell off car and thought they would replace for free since it is only 6 months old. Nope...had to pay $31! Not expensive, but not explained wh A piece fell off car and thought they would replace for free since it is only 6 months old. Nope...had to pay $31! Not expensive, but not explained why it came off or if it would do it again. More
Cx-5 service I'm on my 2nd CX-5 now and a big reason is the service dept. The service techs are knowledgeable and courteous. The wait is minimal and you can even I'm on my 2nd CX-5 now and a big reason is the service dept. The service techs are knowledgeable and courteous. The wait is minimal and you can even have hot chocolate while you wait! More
Timely quick efficient service Even though we erroneously booked service at a Ramsey Subaru in New Jersey on the Internet, Ramsey Subaru of Des Moines graciously worked us in and go Even though we erroneously booked service at a Ramsey Subaru in New Jersey on the Internet, Ramsey Subaru of Des Moines graciously worked us in and got the job done quickly. More
Great experience My great experience at Ramsey Mazda is due to a caring team Rufad Medinoski and Michael Novak assisted me with making the best decision financially My great experience at Ramsey Mazda is due to a caring team Rufad Medinoski and Michael Novak assisted me with making the best decision financially when leasing my new Mazda. We have been Mazda owners for the last 12 years through Ramsey Mazda and have always been treated with respect. More
Warranty Service while I was on a Road Trip I had to travel 2 1/2 hours to Des Moines last Tuesday with my beloved dog, Rosie, for her CatScan. Leaving home at 5am during a snow storm and my I had to travel 2 1/2 hours to Des Moines last Tuesday with my beloved dog, Rosie, for her CatScan. Leaving home at 5am during a snow storm and my heater didn’t work. I was able to fit in an service appointment with Ramsay, during which they diagnosed and fixed the problem, a blower fan gone bad. Professional and polite, Quick Warranty Service. Thank you, Ramsay Subaru! More
Routine maintenance Work was done promptly and to my satisfaction. Was notified of additional service that needed to be addressed, and work that didn't need to be done. Work was done promptly and to my satisfaction. Was notified of additional service that needed to be addressed, and work that didn't need to be done. More
Thorough review Evaluated our car, gave detailed options for repair and this was done within expected time. Genuinely felt all the issues we wanted looked at were ad Evaluated our car, gave detailed options for repair and this was done within expected time. Genuinely felt all the issues we wanted looked at were adressed and also provided overview of vehicle. More
7500 mile check up My CX-5 needed 7500 mile check up. I dropped off night before and they texted me at 815 next morning all done, so very fast service. At $79.15 with a My CX-5 needed 7500 mile check up. I dropped off night before and they texted me at 815 next morning all done, so very fast service. At $79.15 with a $7 off coupon a little more expensive than expected. My husband’s oil change and tire rotation is $57 for his Chevy Eqinox. More