
Ramsey Subaru of Des Moines
Urbandale, IA
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Excellent service I love the Mazda Service Center. The staff is extremely professional, knowledgeable, and trustworthy. Most importantly to me -- they are very organize I love the Mazda Service Center. The staff is extremely professional, knowledgeable, and trustworthy. Most importantly to me -- they are very organized and timely. If your appointment is at 10am, they take you in at 10am; if they had told you your car will be done at 3pm, your car is done at 3pm. I have been dealing with another car company's service center, and it is a complete nightmare -- nothing runs smoothly, nothing is on time, the staff literary lies to you... Nothing of this nature happens at Mazda. To the contrary, like I said above, everything runs smoothly, they respect their customers, they are honest and forthcoming...the perfect service center! More
Very happy with service I was very impressed with the service I received at Ramsey and especially from Jeff James and Michael Novak. Got exactly what I was looking for and th I was very impressed with the service I received at Ramsey and especially from Jeff James and Michael Novak. Got exactly what I was looking for and they were both great to work with! More
Had a great experience. I had a great experience purchasing a used vehicle from Ramsey Subaru. My saleswoman, Dejah, was very helpful and would highly recommend her to anyone I had a great experience purchasing a used vehicle from Ramsey Subaru. My saleswoman, Dejah, was very helpful and would highly recommend her to anyone looking for a quality used vehicle. More
No pressure Took my Mazda to Ramsey for a recall inspection and oil change. They found a few items that needed addressed, a couple of which I approved. The other Took my Mazda to Ramsey for a recall inspection and oil change. They found a few items that needed addressed, a couple of which I approved. The other I did not. They told me the price of each fix, but applied no pressure. It took a little extra time while I waited, but I am glad to have the maintenance done. More
Warranty workThanks It was on time, courteous and professional it was easy to schedule and the workers were easy to work with. It was just a oil change and check tires. It was on time, courteous and professional it was easy to schedule and the workers were easy to work with. It was just a oil change and check tires. More
Some issue every time. Took my car in for a recall. They were kind enough to provide a loaner, but when I got home at the end of the day I discovered a cover laying in the Took my car in for a recall. They were kind enough to provide a loaner, but when I got home at the end of the day I discovered a cover laying in the back seat that they failed to replace when done replacing my air bag. The first time I took my car in for service, they totally missed it. I went in at the end of the day to pick it up, and they had not even looked at it. Had to bring it back the following week. More
Keeping our families safe Easy appointments with friendly personnel. Amenity filled, comfortable waiting room. At the end of your wait you get a complete description of service Easy appointments with friendly personnel. Amenity filled, comfortable waiting room. At the end of your wait you get a complete description of service and parts expressed clearly and it is easy to opt scheduling any needed repairs. Every part of the experience works well and we need it to. More
Service My Outback received regular servicing and maintenance and tire replacement with wheel alignment. Service was efficient and very courteous. Dennis was My Outback received regular servicing and maintenance and tire replacement with wheel alignment. Service was efficient and very courteous. Dennis was very helpful with questions I had. More
Car Maintenance My car is a Subaru and this is where I have it serviced. The people there are knowledgeable and nice to work with. There is a comfortable waiting area My car is a Subaru and this is where I have it serviced. The people there are knowledgeable and nice to work with. There is a comfortable waiting area, service to be preformed on the car is discussed before beginning and costs are reasonable for service. More
Excellent Ramsey service has only reinforced my decision to buy a Subaru. No wasted time or money and the staff is dialed in and professional. I feel that all Ramsey service has only reinforced my decision to buy a Subaru. No wasted time or money and the staff is dialed in and professional. I feel that all the service needs were met to a high standard More