Ramsey Subaru of Des Moines
Urbandale, IA
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Servicing visit, and everything checked out except a rattle. Need to fix the rattle, but not enough time in my out-of-town visit, so will make an appointment, use an offered loaner car so as to leave my car. I Need to fix the rattle, but not enough time in my out-of-town visit, so will make an appointment, use an offered loaner car so as to leave my car. I am from Mtown.. More
Good service The staff was friendly and got the work done quickly however I noticed the dash had a bunch of scratches and scuffs after they were finished The staff was friendly and got the work done quickly however I noticed the dash had a bunch of scratches and scuffs after they were finished More
Brought vehicle in for Airbage Recall. Offered loaner vehicle while work was done and communicated service status throughout the day which was greatly appreciated. Had oil change while in Offered loaner vehicle while work was done and communicated service status throughout the day which was greatly appreciated. Had oil change while in for airbag recall. More
Wheel bearing Right rear wheel bearing was making some noise. The technician confirmed the bearing was bad and replaced it. And I asked for an oil change and tire r Right rear wheel bearing was making some noise. The technician confirmed the bearing was bad and replaced it. And I asked for an oil change and tire rotation when I got there and they said it would be no problem. Sorry I don't recall names so we'll they were all wonderful to work with. More
Routine Maintenance/60K mile service I will ONLY take my Subaru to Ramsey. Fair, friendly and excellent service. Always takes the tie to explain what is need and the cost involved. I will ONLY take my Subaru to Ramsey. Fair, friendly and excellent service. Always takes the tie to explain what is need and the cost involved. More
Warranty work Had an issue with a wheel bearing that had started humming. Got it in, replaced, and back before lunch. All under warranty. have very good luck with t Had an issue with a wheel bearing that had started humming. Got it in, replaced, and back before lunch. All under warranty. have very good luck with the Ramsey service department. More
Routine maintenance My visit was for routine maintenance. The service mgr was quick to meet me, explain the waiting area and that he would come get me when it was complet My visit was for routine maintenance. The service mgr was quick to meet me, explain the waiting area and that he would come get me when it was completed. The wait seemed very short. He also explained my next maintenance visit would take longer and I should allow for that. I appreciate the heads up. More
Recall I had a recall and the service was real good I do not remember the gentleman‘s name that helped me in the service department I had a recall and the service was real good I do not remember the gentleman‘s name that helped me in the service department More
Professional and excellent staff Working with Ramsey staff was extremely easy and the results were awesome. The entire process was seemless between the insurance company and Ramsey s Working with Ramsey staff was extremely easy and the results were awesome. The entire process was seemless between the insurance company and Ramsey staff. Thank you. More
awesome people that work at Ramsey. I have always received excellent response from everyone at Ramsey, especially Tim Jennings. How blessed your company is to have such an amazing indivi I have always received excellent response from everyone at Ramsey, especially Tim Jennings. How blessed your company is to have such an amazing individual, he is truly a great leader to your teams. More