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Ramsey Subaru of Des Moines

Urbandale, IA

4.7
2,504 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,504 reviews

December 24, 2018

Servicing visit, and everything checked out except a rattle. Need to fix the rattle, but not enough time in my out-of-town visit, so will make an appointment, use an offered loaner car so as to leave my car. I More

by dunorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Also have a nice visit with Paul Moser who sold me the car., Jerry Vansickel
December 24, 2018

Good service The staff was friendly and got the work done quickly however I noticed the dash had a bunch of scratches and scuffs after they were finished More

by Lhozy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with, Curt Barber
December 23, 2018

Brought vehicle in for Airbage Recall. Offered loaner vehicle while work was done and communicated service status throughout the day which was greatly appreciated. Had oil change while in More

by DAHOBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
December 21, 2018

Wheel bearing Right rear wheel bearing was making some noise. The technician confirmed the bearing was bad and replaced it. And I asked for an oil change and tire r More

by Dude with bad bearing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Dennis Parker , Cory Wolford, Curt Barber , Allan Fitz, Dave Davis, Scott Van Syoc
December 21, 2018

Routine Maintenance/60K mile service I will ONLY take my Subaru to Ramsey. Fair, friendly and excellent service. Always takes the tie to explain what is need and the cost involved. More

by INFINITY8861
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
December 21, 2018

Warranty work Had an issue with a wheel bearing that had started humming. Got it in, replaced, and back before lunch. All under warranty. have very good luck with t More

by efraser123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Chris Donahue, Jerry Vansickel
December 20, 2018

Routine maintenance My visit was for routine maintenance. The service mgr was quick to meet me, explain the waiting area and that he would come get me when it was complet More

by rkdded
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz
December 18, 2018

Recall I had a recall and the service was real good I do not remember the gentleman‘s name that helped me in the service department More

by 3jdsmitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Dennis Parker , Cory Wolford, Curt Barber , Allan Fitz, Dave Davis, Scott Van Syoc
December 18, 2018

Professional and excellent staff Working with Ramsey staff was extremely easy and the results were awesome. The entire process was seemless between the insurance company and Ramsey s More

by JABGAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dave Davis
December 17, 2018

awesome people that work at Ramsey. I have always received excellent response from everyone at Ramsey, especially Tim Jennings. How blessed your company is to have such an amazing indivi More

by Mherke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Tim Jennings
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