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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,551 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,551 reviews

December 25, 2018

Best Dealership Ever! We were trying to count how many vehicles we have bought through Ramsey. We think we just purchased number 8 or 9. They have the best staff and excell More

by anderson155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Tracy Plumb
December 24, 2018

Servicing visit, and everything checked out except a rattle. Need to fix the rattle, but not enough time in my out-of-town visit, so will make an appointment, use an offered loaner car so as to leave my car. I More

by dunorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Also have a nice visit with Paul Moser who sold me the car., Jerry Vansickel
December 24, 2018

Good service The staff was friendly and got the work done quickly however I noticed the dash had a bunch of scratches and scuffs after they were finished More

by Lhozy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with, Curt Barber
December 24, 2018

Perfect! Dejah was great to work with. Went in looking for a Subaru and came out with a different used car but didn't feel any pressure to buy, deal or tr More

by brianjerickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Michael Novak
December 24, 2018

Cruise control programming I called ahead to schedule an appointment. My daughter’s 2012 Mazda 3 did not come equipped with cruise control. I read that the OEM steering wheel More

by TFHostetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
December 24, 2018

Excellent customer service . Work done in an efficient manner. Satisfied with work done. I have always enjoyed all work completed at Ramsey Auto Center. Thank you. More

by JON.B.WELLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
December 24, 2018

They didn't listen I told them exactly what needed to be fixed when I made the appointment. I dropped the car off at 7:30 am and they called me at 2:20 to say they final More

by MAGGIEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
December 24, 2018

Service Thank you for servicing my 2014 crosstrek. Thank you James the driver for taking me home and the picking me up. I am happy with my service. More

by susan.gubuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
December 24, 2018

Paul, the gentleman who helped us Paul was very knowledgeable and courteous. He was very patient and accommodating of our needs for a new car and helped us to come up with making a sou More

by oarjmand
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
December 23, 2018

Brought vehicle in for Airbage Recall. Offered loaner vehicle while work was done and communicated service status throughout the day which was greatly appreciated. Had oil change while in More

by DAHOBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
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