
Ramsey Subaru of Des Moines
Urbandale, IA
Filter Reviews by Keyword
By Type
Showing 2,551 reviews
Best Dealership Ever! We were trying to count how many vehicles we have bought through Ramsey. We think we just purchased number 8 or 9. They have the best staff and excell We were trying to count how many vehicles we have bought through Ramsey. We think we just purchased number 8 or 9. They have the best staff and excellent service! Tracy Plumb and Tim Jennings have been awesome to work with and service dept has been more than helpful! We’ve even used the Collision center which has done an excellent job! More
Servicing visit, and everything checked out except a rattle. Need to fix the rattle, but not enough time in my out-of-town visit, so will make an appointment, use an offered loaner car so as to leave my car. I Need to fix the rattle, but not enough time in my out-of-town visit, so will make an appointment, use an offered loaner car so as to leave my car. I am from Mtown.. More
Good service The staff was friendly and got the work done quickly however I noticed the dash had a bunch of scratches and scuffs after they were finished The staff was friendly and got the work done quickly however I noticed the dash had a bunch of scratches and scuffs after they were finished More
Perfect! Dejah was great to work with. Went in looking for a Subaru and came out with a different used car but didn't feel any pressure to buy, deal or tr Dejah was great to work with. Went in looking for a Subaru and came out with a different used car but didn't feel any pressure to buy, deal or trade. Fantastic buying experience! More
Cruise control programming I called ahead to schedule an appointment. My daughter’s 2012 Mazda 3 did not come equipped with cruise control. I read that the OEM steering wheel I called ahead to schedule an appointment. My daughter’s 2012 Mazda 3 did not come equipped with cruise control. I read that the OEM steering wheel controls could be added and a Mazda dealer could activate the cruise control via the computer. Ramsey Mazda thankfully offered to try the programming for me and all was successful. My very pleased 17 year-old daughter thanks you! More
Excellent customer service . Work done in an efficient manner. Satisfied with work done. I have always enjoyed all work completed at Ramsey Auto Center. Thank you. . Work done in an efficient manner. Satisfied with work done. I have always enjoyed all work completed at Ramsey Auto Center. Thank you. More
They didn't listen I told them exactly what needed to be fixed when I made the appointment. I dropped the car off at 7:30 am and they called me at 2:20 to say they final I told them exactly what needed to be fixed when I made the appointment. I dropped the car off at 7:30 am and they called me at 2:20 to say they finally diagnosed the problem and would need to order the part and wouldn't get it until the next day. I was furious! Clearly there was a lack of communication. At the end of it all, my car was fixed properly, but it shouldn't have taken 2 days. More
Service Thank you for servicing my 2014 crosstrek. Thank you James the driver for taking me home and the picking me up. I am happy with my service. Thank you for servicing my 2014 crosstrek. Thank you James the driver for taking me home and the picking me up. I am happy with my service. More
Paul, the gentleman who helped us Paul was very knowledgeable and courteous. He was very patient and accommodating of our needs for a new car and helped us to come up with making a sou Paul was very knowledgeable and courteous. He was very patient and accommodating of our needs for a new car and helped us to come up with making a sound decision on what type of car fits our lifestyle. More
Brought vehicle in for Airbage Recall. Offered loaner vehicle while work was done and communicated service status throughout the day which was greatly appreciated. Had oil change while in Offered loaner vehicle while work was done and communicated service status throughout the day which was greatly appreciated. Had oil change while in for airbag recall. More