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Ramsey Subaru of Des Moines

Urbandale, IA

4.7
2,502 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,502 reviews

October 26, 2023

Oscar at Ramsey made it very easy for us to find our daughter the perfect car! More

by Christensen700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Hernandez
Oct 31, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for leaving us this review, Christensen. We are very happy to hear that OScar could help get your daughter set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lithia Ramsey Subaru Team

October 09, 2023

The work performed was for the most part good, I'm still having some trouble with one of the requested repairs in which I paid for. I need to get it addressed beings it could potentially be a safety hazard More

by JaredDMolloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Oct 12, 2023 -

Ramsey Subaru of Des Moines responded

Jared, thank you for sharing your overall positive experience. Please do not hesitate to reach out to us to discuss your concerns further. Sincerely, The Lithia Ramsey Subaru Team

Oct 12, 2023 -

JaredDMolloy responded

I'd like to have the driver's side suspension looked at closer, I paid to have it addressed and it's still not right.

September 03, 2023

I have not got a car from them yet. However, out of 30+ dealerships in Iowa and multiple other states, Ramsey Subaru had the best service. All the way around, the best service, care, l More

by WarriorKing
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All?
Sep 07, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Ramsey Subaru, we value our customers and we look forward to seeing you down the road. Sincerely, The Lithia Ramsey Subaru Team

June 13, 2023

Took my car in for a service. Brandon W. was my service advisor. He was GREAT! He kept me up-to-date on progress, status and costs. I love this friendly, efficient team! While my More

by susan.evans2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Chris Donahue
Jun 16, 2023 -

Ramsey Subaru of Des Moines responded

Susan, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Ramsey Subaru Team

June 06, 2023

This dealership is the BEST! It's easy to make an appointment--online or over the phone, or just show up without one to get a quick oil change! Everyone in the dealership is very More

by Debbieannaldrich65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rauen
Jun 09, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Lithia Ramsey Subaru Team

May 21, 2023

I thought Preston did a fine job and is a good young salesman. That's all More

by chiefsfan51
Recommend Dealer
Yes
Employees Worked With
Ross Jarzembowski, Ross Jarzembowski
May 24, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lithia Ramsey Subaru Team

May 18, 2023

Loved getting the texts about the progress. Only took 45 minutes to do the all around check, oil change and tire rotation. In the past, it's taken much longer. More

by Deb
Recommend Dealer
Yes
Employees Worked With
Don't recall
May 23, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Ramsey Subaru, we value our customers and we look forward to seeing you down the road. Sincerely, The Lithia Ramsey Subaru Team

May 16, 2023

Finally just under an hour for rotation and oil change with an application. Return of car wash was a welcome touch More

by LABOUNTY@JUNO.COM
Recommend Dealer
Yes
May 19, 2023 -

Ramsey Subaru of Des Moines responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Ramsey Subaru Team

May 16, 2023

Very pleasant Friendly, informative and helpful. Prompt in getting me shuttled back and forth to my office. Advised me on what to do if my problem occurred before the replacement parts arrive. More

by DIXIEFL@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2023 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Ramsey Subaru Team

May 15, 2023

A much improved customer experience. The service experience has improved over past appointments with lacking communication. More

by PVAUGHAN@NETINS.NET
Recommend Dealer
Yes
May 18, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lithia Ramsey Subaru Team