Ramsey Subaru

Danny Boehmer was very patient, informative, and courteous throughout both the buying and trading-in process. courteous throughout both the buying and trading-in process. More

Excellent experience! ! Alex and Mike are absolutely amazing!! Would recommend to anyone looking to buy a new car! ! Alex and Mike are absolutely amazing!! Would recommend to anyone looking to buy a new car! More

Great salespeople and service - I would not go anywhere else to get a car. We love our Subarus. else to get a car. We love our Subarus. More

Great experience. .! Alex was awesome everything felt hassle free. The product specialist was very knowledgeable about car. .! Alex was awesome everything felt hassle free. The product specialist was very knowledgeable about car. More

Salesman Peter Miceli is the best person very professional and excellent vendor...thank very much Peter.. professional and excellent vendor...thank very much Peter.. More

Everyone is respectful, helpful and friendly, they go above and beyond to help you get your ideal dream car. Alex, Josh, Asher & Jocylin are the best! above and beyond to help you get your ideal dream car. Alex, Josh, Asher & Jocylin are the best! More

I love my Subaru and Alex Petrushin was super helpful and a pleasure to work with! a pleasure to work with! More

I had my Subaru Forester serviced today at Ramsey Subaru,they as always did an outstanding job. I had my vehicle back when the service advisor said I would.They were extremely pleasant to interact wi Subaru,they as always did an outstanding job. I had my vehicle back when the service advisor said I would.They were extremely pleasant to interact with.They also wash my vehicle.I’ve purchased other vehicles from Ramsey Auto Group and have never been disappointed in how I’ve been treated,this was no exception! More

Since our brand new 2023 Subaru Crosstrek Sport came with far fewer options than what we had expected, I decided about 1 week after taking delivery of the vehicle to contact the Ramsey Subaru Parts Departmen far fewer options than what we had expected, I decided about 1 week after taking delivery of the vehicle to contact the Ramsey Subaru Parts Department directly about ordering the additional items that were missing. I printed out the list of parts which clearly showed a 22% discount off of the retail price and submitted it to Greg who runs the Parts Department. Greg was very friendly and receptive to my request and assured me that I would be properly taken care of. He checked his inventory and told me that he had the Crosstrek Sport side sill plates, splash guards, and crystal white body side moldings currently in stock. The other items such as the all-weather floor liners, crystal white door edge guards, and auto-dimming exterior mirrors with approach light would have to be ordered, and normally would take 3-5 days to arrive. Greg did say that the Christmas and New Year holidays may cause a slight delay as well which I was ok with. Well, it has been over 30 days and I still have not received any communication about the status of my order. As far as I am concerned, the entire order is now cancelled. If I decide to order these parts, I will patronize a different Subaru dealer for them. This sale of parts including labor probably would have amounted to over $1,500.00. This is just bad business, and not the way a car dealership should handle a repeat customer who just purchased a brand new vehicle. Back in 2019, I had nothing but positive things to say about Ramsey Subaru when I purchased our Impreza Premium sedan. I don't know what has happened in a little over 3 years, but it is not good. The "issue" with our brand new 2023 Crosstrek Sport not arriving with the options we expected and wanted, and now another 'issue" with the Parts Department. I would have preferred being able to give Ramsey Subaru a 5-STAR rating, which under normal circumstances I should have been able to do. Since I have been more fair to Ramsey Subaru than they have been to me, I will still give them a 3-STAR rating, as I did in my previous review, although truthfully I am not sure that they really deserve it. More

We just purchased in December 2022 a brand new 2023 Subaru Crosstrek Sport from Ramsey Subaru. We are repeat customers, having purchased back in 2019 a Subaru Impreza Premium sedan from the same dealer Subaru Crosstrek Sport from Ramsey Subaru. We are repeat customers, having purchased back in 2019 a Subaru Impreza Premium sedan from the same dealership. We will not be purchasing anymore vehicles from them. No discount was given off the Crosstrek Sport's M.S.R.P. even though we were repeat customers. The Crosstrek Sport that we settled on had far fewer options than the one we thought we were getting due to a printout of that same vehicle's window sticker being "altered" by the Ramsey Subaru salesman to show the options we had originally wanted. The V.I.N. window sticker of the Crosstrek Sport shown to us ended up being a vehicle that was already being advertised on Ramsey Subaru's website, and actually contained far fewer options. When we were called by Deven, the Ramsey Subaru salesman that the vehicle had arrived, he made no mention that the majority of options we had wanted were not installed. We were willing to wait for the correct and properly optioned Crosstrek Sport to be located and/or manufactured, but were told by Clayton, the General Sales Manager that there was only a 70% chance that we would receive the vehicle with the options we had wanted. The salesman was wrong in not contacting us immediately when he saw that the Crosstrek Sport had arrived with far fewer options than what we had expected. Subaru happens to make great vehicles, and we will not hesitate in purchasing another one, just not at Ramsey Subaru. I will shop around in the near future so that there are no "screw-ups" like what we just went through. On a "positive" note, my wife does like her brand new Crosstrek Sport. This is where the 3-STAR rating comes from for Ramsey Subaru. More