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Ramsey Subaru
Ramsey, NJ
3,953 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,953 Reviews of Ramsey Subaru
July 30, 2020
My only concern is that the photo clearly has cross rails on the vehicle which was a huge selling point. When I asked Adam he said "someone must have stolen them off the lot." I asked him to look into it a on the vehicle which was a huge selling point. When I asked Adam he said "someone must have stolen them off the lot." I asked him to look into it and he said I could purchase new one. The vehicle should have been sold as advertised especially when I asked him about it. Adam made the process quick and painless. I was in and out of there in 1 hour with my new car!! More
by JWOG15
Verified CustomerEmployees Worked With
Adam Grant
July 30, 2020
Clean and Safe Good place to shop for a car! Ask for Stan! Helpful and easy to work with. Makes shopping for a car as easy as could be. He listens to what your w Good place to shop for a car! Ask for Stan! Helpful and easy to work with. Makes shopping for a car as easy as could be. He listens to what your want and can afford. More
by Mary
Employees Worked With
Stan Vasin
July 30, 2020
Good Experience First time buying a new car, didn't feel any pressure from Charles. Knew what I wanted and they had the car in stock with the upgrades I was looking f First time buying a new car, didn't feel any pressure from Charles. Knew what I wanted and they had the car in stock with the upgrades I was looking for. Wasn't pushed to add anything and the price was around what I was hoping to pay. More
by h4z3r
Employees Worked With
Charles Wilson
July 29, 2020
Efficient, fast, Chris Schlaier, service consultant, Efficient, fast, Chris Schlaier, service consultant, informative and knowledgeable Good experience Will not hesitate to do all maintenance at Ra Efficient, fast, Chris Schlaier, service consultant, informative and knowledgeable Good experience Will not hesitate to do all maintenance at Ramsey Suburu Service department clean and organized More
by MIKEGOLDSTEIN1210
Employees Worked With
Chris Schlaier
July 29, 2020
Excellent I travel about an hour to have my car serviced. The people who handle taking care of your service are friendly and efficient. I would recommend Ram I travel about an hour to have my car serviced. The people who handle taking care of your service are friendly and efficient. I would recommend Ramsey Subaru service center to anyone who owns a Subaru. More
by ZIABELLA
Employees Worked With
David Melendez
July 29, 2020
Car buying experience made easy with a great staff, wonderful facility, and inviting atmosphere. Everyone was ready to help from the simplest question to hardest request. wonderful facility, and inviting atmosphere. Everyone was ready to help from the simplest question to hardest request. More
by CHRISTOPHER_WILCZYNSKI
Employees Worked With
Brad Bookstein
July 29, 2020
3 visits, 6 hours driving back and forth for something that should be fixed on first visit. Terrible communication from service advisors. Had squeak in front end. 1st visit they said it was rubber stopper that should be fixed on first visit. Terrible communication from service advisors. Had squeak in front end. 1st visit they said it was rubber stoppers for the hood and they adjusted and said it was fixed. Heard same noise on drive home so not sure who is testing. Called back as soon as I got home. Was told service advisors would call me back. Never heard back. Had to make another appointment myself because no one followed up from dealership. Drop off second time. 930 am appointment. No call from dealership by 2 pm. Had to call them back to check then all of a sudden they know the problem right away and tell me it is strut and mount but they don't have parts. Not sure why you cant get parts from another dealership. Would be 3 days before they come in. No loaners available so I have to drive back and get my car again. Advisor says someone will get car for me. Waiting for 10 minutes out in sun. Still no car. Has to get someone else to get car. Kid pulls car around. He parks it perpendicular to the parking spots in front. Get in my car and someone that was parked in a lined spot in front almost backed into my car due to the position the guy parked it in. 3rd visit the car got fixed. This is my first service experience with my new car and this dealership. Will probably be the last. More
by dwg44
Employees Worked With
Chris
July 27, 2020
Again, its a pleasure to work with Ramsey Subaru Team.. Very professional and thoughtful. Working with a client without timeliness. Thank you very much for your service. Stay safe and healthy. Team.. Very professional and thoughtful. Working with a client without timeliness. Thank you very much for your service. Stay safe and healthy. Dmitriy More
by DML911
Employees Worked With
Ramsey Service, Jon DeStefano, Stan Vasin
July 25, 2020
Excellent Service Ramsey Subaru's service staff is fantastic. They take good care of our car and make the trip to Ramsey for service well worth it. Ramsey Subaru's service staff is fantastic. They take good care of our car and make the trip to Ramsey for service well worth it. More
by Lcap
Employees Worked With
Ramsey Service
July 24, 2020
Thomas Maggi is great. He treated me and my WRX with kindness and respect. He was able to get me in and out of service and on my way fairly quickly. Kept me up to date on what was happening. kindness and respect. He was able to get me in and out of service and on my way fairly quickly. Kept me up to date on what was happening. More
by KOEHLER360
Employees Worked With
Thomas Maggi
