
Ramsey Subaru
Ramsey, NJ
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3,953 Reviews of Ramsey Subaru
The process was not stressful as the sales team did not stress us into buying the vehicle. They were willing to help us with other options of the price wasn't right. It was probably my best dealership expe stress us into buying the vehicle. They were willing to help us with other options of the price wasn't right. It was probably my best dealership experience yet. More
Good service Service was delayed due to needing additional parts and loaner provided for the duration of the time it took to get the parts and complete the service Service was delayed due to needing additional parts and loaner provided for the duration of the time it took to get the parts and complete the service. More
EXCELLENT AND Knowledgeable Curteous service. Each EXCELLENT AND Knowledgeable Curteous service. Each person i encountered was so helpful....Car was returned to me so clean.i was very happy and sati EXCELLENT AND Knowledgeable Curteous service. Each person i encountered was so helpful....Car was returned to me so clean.i was very happy and satisfied with my service experience More
Very good customer service Very professional and attentive. Good follow-up with return phone calls and attention to details. Very happy with the speed of two transactions - buy Very professional and attentive. Good follow-up with return phone calls and attention to details. Very happy with the speed of two transactions - buying a new car and helping my daughter purchase my returned leased car. More
Great service Everything went smoothly from drop off to pick up. We appreciated the follow up call later as well that detailed recommended future service. Thank you Everything went smoothly from drop off to pick up. We appreciated the follow up call later as well that detailed recommended future service. Thank you. More
I have always thought of Ramsey Subaru Maintenance as the ideal place to stop and relax while my car is checked out and maintained. My last visit was a little troubling because my records of visits for ma ideal place to stop and relax while my car is checked out and maintained. My last visit was a little troubling because my records of visits for maintenance did not match your records. I had the receipts for every 6-month visit since I bought the car. It was suggested that I call Subaru of North America to find out why my maintenance plan was completely used up. I noticed ever since I bought the car that I receive automated emails reminding me to bring my car in for service or that my service visit is overdue even when I had done so already. I also receive automated emails asking me to complete a customer satisfaction survey even after I had done so. When I receive blast emails that don’t recognize me and are ignorant of what I have or have not done, it’s off-putting because it seems impersonal and insincere. I wish the email messages were fed by real data (using AI) so that it would make me, as a customer, feel really valued for being one. More
Excellent services, right on-time and extraordinary customer service with professional courtesy and respect are the words that describe Ramsey Subaru service dealer. Thank you for your business. customer service with professional courtesy and respect are the words that describe Ramsey Subaru service dealer. Thank you for your business. More
Excellent experience at my first service visit with David Melendez. David could see I needed guidance and he walked me through the whole process. They even washed my car! Best experience I’ve had w Melendez. David could see I needed guidance and he walked me through the whole process. They even washed my car! Best experience I’ve had with a car dealership! More
Very good. Servicing was done professionally and efficiently. The only thing I object to is having to write a review of at least 25 words. What I wrote was ver Servicing was done professionally and efficiently. The only thing I object to is having to write a review of at least 25 words. What I wrote was very complimentary and should suffice. More
Ramsey Subaru made good on something that had occurred a few weeks back. Took 3 visits but my car is once again running great. The service advisor Morgan was great as was BriN. Thank you both and Josh for y few weeks back. Took 3 visits but my car is once again running great. The service advisor Morgan was great as was BriN. Thank you both and Josh for your help on resolving a very troubling issue. More