Ramsey Subaru

fast and easy The service was fast and easy. They had my rental car available for me to use while they fixed my car. They installed and fixed everything within a The service was fast and easy. They had my rental car available for me to use while they fixed my car. They installed and fixed everything within a day. More

Smooth transaction Started with an internet search for their certified used Outback. Everything was easy after that ending with my picking up the car at the dealership Started with an internet search for their certified used Outback. Everything was easy after that ending with my picking up the car at the dealership More

Excellent I have brought my Subaru multiple times to this service center and the experience has CONSISTENTLY been excellent. It is obvious this center focuses o I have brought my Subaru multiple times to this service center and the experience has CONSISTENTLY been excellent. It is obvious this center focuses on the training and development of all the staff from the service center greeter, to the service center reps behind the desks, to the car attendants that pull up your car. More

This is the second new car we have purchase from this dealer. Their service department is terrific because they never do more than necessary, and keep you comfortable while waiting or drive you to your dealer. Their service department is terrific because they never do more than necessary, and keep you comfortable while waiting or drive you to your home, and then pick you up when your car is finished. More

Smooth, Easy, Professional, Honest, & Safe Ramsey Subaru was the third Subaru dealership we had dealt with in the past week, and by far the best. They were very prompt in their responsiveness, Ramsey Subaru was the third Subaru dealership we had dealt with in the past week, and by far the best. They were very prompt in their responsiveness, as well as open and honest with their pricing and fees. We dealt with Mauricio right from the beginning, and he was friendly and professional, as well as super helpful and quick to respond via email, phone calls or text. We got a good vibe right away, so we drove to NJ (we're from CT; the CT dealers were not as impressive) to check out the car. The car was exactly as described, and all pricing and fees previously discussed were honored, so we bought the car. The were also able to offer competitive financing, which beat the financing I had already secured through our bank. Mauricio even had us follow him to their service center down the street so we could purchase the wheel locks we wanted, and he installed them immediately himself. On a COVID-19 note, they were also very safe and clean. It was appointment only, everyone (employees and customers) was required to wear a mask, they practiced social distancing, and their sales were conducted in their open service bays, so no customer had to actually enter the building/be inside. Overall, just a really pleasant experience from start to finish! We would definitely recommend Ramsey Subaru! More

The service was good everything was ready and I didn’t have to ask for anything else because all the details were was done I really appreciate for your service have to ask for anything else because all the details were was done I really appreciate for your service More

great service The service here couldn't be better; prompt, courteous, employees kept me apprised of progress and time frame; offered car wash; a pleasure to deal wi The service here couldn't be better; prompt, courteous, employees kept me apprised of progress and time frame; offered car wash; a pleasure to deal with! Believe me, your customers take notice and appreciate this! More

Morgan was great! Went the extra mile for me and my new radio. She also answered my texts right away. So good job and I will return for service at Suburu. radio. She also answered my texts right away. So good job and I will return for service at Suburu. More

VERY GOOD SERVICE We felt safe in the service center. The people who work in the service center helped me with my car. I am very happy I got your brand of car. The visi We felt safe in the service center. The people who work in the service center helped me with my car. I am very happy I got your brand of car. The visits are peaceful in the service of a SUBARU. THANK YOU SUSAN WALSH 6 WILLIAM J. MURPHY WAY PARKRIDGE NJ 07650. PS THE NICES PEOPLE, LOVE THEM. More

Sales Guy was good. Financing was shady. I bought a car in the middle of a pandemic. Everything about the dealership made me feel safe compared to others that I was considering. Some places I bought a car in the middle of a pandemic. Everything about the dealership made me feel safe compared to others that I was considering. Some places allow customers on the showroom floor. This one does not, which is a credit to the management (1). The Sales guy was great (2). Those two reasonas are why this is a three star review instead of one. Unfortunately, this was a transaction in slow motion. It took several days to find the car that I wanted to buy due to NJ State requirements for cleaning between test drives (no hit to the dealership's star rating due to this hurdle -- it appears they complied with requirements, which was actually reassuring). I obtained financing through my credit union, which took a few days. However, the dealership refused to honor the check. I'm sorry, but that is not OK. The Finance guy tried to pin the blame on the Sales guy (who was great -- plus one star). Let's be realistic. The Finance guy has a conflict of interest. Yes. He helps you get financing, but he also tries to sell you a warranty that you don't need or want. If you show up with a check from another bank for the agreed sale amount, he won't be able to up-charge you. Total time from first test drive to completion was 10 days. There is no star impact for length of transaction. I'm just noting it for others who might be contemplating buying a car during COVID. So, this is a one star review for the Finance guy refusing to honor my credit union's check. Add a star for the Sales guy. Add a star for the COVID precautions. That's how we get to three stars. I selected "No" on recommending this dealership due to the finance hurdles. If they want a "Yes" all they have to do is agree to take my credit union's money. More