Ramsey Subaru

No Muss, No Fuss for Recall '19 Outback had fuel pump recall. Ramsey Subaru took my car in on time, got me on the road with a loaner in less than 15 minutes. Car was ready when p '19 Outback had fuel pump recall. Ramsey Subaru took my car in on time, got me on the road with a loaner in less than 15 minutes. Car was ready when promised, returned the loaner, which took about 12 minutes. All was well. More

Great place! Found the car I wanted online, contacted the dealership and got in touch with Alex who gave me a great price up front. The whole transaction was quick Found the car I wanted online, contacted the dealership and got in touch with Alex who gave me a great price up front. The whole transaction was quick, professional, and very straightforward - no haggling and no BS. They also do a great job of contactless pickup during covid19, felt very safe. 10/10 would buy from these guys again! More

Our Service person was very nice to work with. He was very friendly and enthusiastic. And called back promptly. Ramsey service is center always provide good service . very friendly and enthusiastic. And called back promptly. Ramsey service is center always provide good service . More

Despite the current circumstances, I am extremely impressed by the customer service I received from Ramsey Subaru. Kate helped me and was extremely honest, down to earth, and extremely helpful in my impressed by the customer service I received from Ramsey Subaru. Kate helped me and was extremely honest, down to earth, and extremely helpful in my car buying process. This is my second Subaru but my first time at the Ramsey location and I couldn’t have been happier. More

Tommy did a wonderful job in explaining and keeping me updated with our service. He also worked with me on the cost where I felt comfortable going ahead with the service. Thanks, Tommy. updated with our service. He also worked with me on the cost where I felt comfortable going ahead with the service. Thanks, Tommy. More

Under these tough times they did an amazing job with customer service! They were informative without being pushy. Great team work between Kate and the sales manager customer service! They were informative without being pushy. Great team work between Kate and the sales manager More

Tire issues - 2nd visit I had purchased a "gold" service warranty when I originally purchased my car 7 years ago, which included 4 new tires if damaged by road hazards such a I had purchased a "gold" service warranty when I originally purchased my car 7 years ago, which included 4 new tires if damaged by road hazards such as nails or debris I was having trouble with the low tire pressure light for a while, so I brought my car in for service. ( this was not my first time having issues with the tire sensor or tires. I have brought the car in for service over the years and was told I just needed air. I felt kind of dismissed) I specifically asked about the gold service and to check for nails in the tires. Service techs said there was nothing wrong with my tire or the sensor light. My boyfriend ( who never comes with me but was adamant that I was being taken advantage of) specifically asked if the car was put on a lift and check. He was told yes. It was suggested to me to purchase 4 new tires for $950 total. Since we were in a shelter in place for COVID 19, money was tight so I said I would hold off on new tires. I left the service center. No light cam on and drover 2 miles home. 4 days later, I drove my car 1 block and the tire sensor came on again. I immediately brought my car back to the service center and again I was told there was nothing wrong with the tires and nothing wrong with the sensor. Again suggested to me to purchase 4 new tires. Again my boyfriend, asked if the car was put on a lift and checked. he was told yes. We left and drove directly to a Mavis center. The tech at Mavis found 2 nails imbedded in 2 tires. And the Mavis tech said my tires had never been rotated ( they were never rotated b/c I was never asked EVER at Subaru service center if I wanted my tires rotated. We were told by Subaru that there is a $25 change to rotate tires and there is no documentation that I was asked and I declined this service). My warranty expires tomorrow May 13. What a coincidence. I brought the car in on Friday, May 1st, and Friday, May 8th for the tire issues. I paid for new tires at Mavis, even though I had indirectly paid for new tires with my "gold" warranty with Subaru. It doesn't seem too golden now. Truthfully, I believe I was taken advantage and I am hoping it is not because I am a woman. I don't believe the tires were checked both times. Someone should have seen the nails the 2nd time. I was the first in my family to purchase a Subaru. It is my 2nd car which I drive in the snow or bad weather. So it is not as if this car is rundown or driven too often. It is 7 years old and has 56,000 miles on it. I convinced my sister in law to buy a Subaru ( they now have 2 and one is from this dealership) I doubt I would suggest it to anyone else. On a positive note, I loved my salesperson Chris Wallin. More

Best dealership experience Ive been to many dealerships including the luxury brands and this was the best service and friendliest people I have encountered. Everyone was genuine Ive been to many dealerships including the luxury brands and this was the best service and friendliest people I have encountered. Everyone was genuinely nice, they didn't push me to choose anything I didn't want. Dino was great and knowledgeable. I highly recommend. More

Best experience ever Honest , pressure free dealership. Large inventory. Especially big thanks to the Alex Petrushin, professionalism at the highest level. Best experien Honest , pressure free dealership. Large inventory. Especially big thanks to the Alex Petrushin, professionalism at the highest level. Best experience ever.And this is not the first time I am making deal with this dealer. Ramsey Subaru - the best. More

no nonsense with my purchase My salesperson Alex was very straight ahead and we skipped all of the nonsense you typically get from so many other dealership salespeople. I knew the My salesperson Alex was very straight ahead and we skipped all of the nonsense you typically get from so many other dealership salespeople. I knew the price I was willing to pay based on my research on the car which would be fair to both of us and Alex met it immediately. I would highly recommend using Ramsey Subaru! More