
Ramsey Subaru
Ramsey, NJ
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3,949 Reviews of Ramsey Subaru
One concern Everyone there is so friendly and helpful . The only concern I have is that when I was there to get my oil changed, they also suggested that I get my Everyone there is so friendly and helpful . The only concern I have is that when I was there to get my oil changed, they also suggested that I get my tires rotated, They also pointed out that the brake pads were getting low and I made appointment to get that fixed. So when I brought my car back to fix that problem, the repair tech mentioned that my tires were getting to the point that they should be replaced, so I'm just curious as to why just the week before they suggested I rotate the tires if they needed to be replaced. More
The most amazing experience I had the most wonderful experience at Ramsey Subaru- a HUGE thank you to Charlie Wilson, who helped us each and every way, I had so many roadblocks I had the most wonderful experience at Ramsey Subaru- a HUGE thank you to Charlie Wilson, who helped us each and every way, I had so many roadblocks in my way (I had just gotten married and changed my name, I had moved to Maryland, etc), and Charlie made the whole process smooth. He was patient and knowledgeable, and worked to make sure I walked out of Ramsey Subaru with my new car. Never once did I feel uninformed or have any doubts during this process. Charlie and his team made sure of that. Excellent service, and now they have a lifelong Subaru customer. More
GREAT SERVICE Fast, accurate work on vehicle. Problem solved. Everyone there is so friendly and helpful . Ramsey Service Subaru is the best, will return. Have a gr Fast, accurate work on vehicle. Problem solved. Everyone there is so friendly and helpful . Ramsey Service Subaru is the best, will return. Have a great day. More
Purchasing my 2019 Crosstrek Purchasing my new 2019 Crosstrek was an extremely pleasurable experience from start to finish. Everyone at this dealership is very friendly and helpfu Purchasing my new 2019 Crosstrek was an extremely pleasurable experience from start to finish. Everyone at this dealership is very friendly and helpful. From my first meeting with Mat Dissinger, my salesman, I knew this would be an easy process. Having purchased a 2016 Crosstrek from Ramsey Subaru a few years back, I knew from past experience that I wanted to return back to trade in the 2016 and purchase the 2019 vehicle. Mat was very helpful in going over the details of the car and the trade in process. The vehicle I wanted was not in stock and had to be ordered. Mat was extremely helpful in keeping me up to date via email on the status of the car order. The car actually came in to the dealer earlier than anticipated - which was a very nice surprise! A HUGE thank you to Mat for everything! Corey, in the finance dept. was also very helpful and explained the details of the financing very clearly on the day I picked up the car and signed the paperwork, I have purchased other makes of cars from other dealerships in the past, but after owning my first Subaru, I will never buy anything but a Subaru again!...and always return to Ramsey Subaru! More
Excellent experience every time. The waiting area is a nice place to bring work so you can do two things at the same time (get your car serviced and some work done). nice place to bring work so you can do two things at the same time (get your car serviced and some work done). More
Second success at Ramsey! We got a good deal on the trade in we bought at Ramsey previously on our new 2019 Forrester- which is just great. Very comfortable car, and all the n We got a good deal on the trade in we bought at Ramsey previously on our new 2019 Forrester- which is just great. Very comfortable car, and all the new safety features are terrific! Our experience there was easy and cordial due to Charlie Wilson who handled everything for us. More
Not a happy camper, again Second recall fix but this one was minor. I don't like the up sell attitude. Last recall left me with rattling noises I never had until they took my Second recall fix but this one was minor. I don't like the up sell attitude. Last recall left me with rattling noises I never had until they took my engine apart & now they want $130.00 to investigate their work? Of course they won't find someone there forgot to tighten something or other, it's just a coincidence after THEIR work I now have a rattle. I used to really like Ramsey Subaru but I don't get that warm, honest, trustworthy feeling anymore. More
Small thing that should not have happened. We were very satisfied with the greeting and service we received. We were disappointed when we discovered that $14 in small bill's was removed from o We were very satisfied with the greeting and service we received. We were disappointed when we discovered that $14 in small bill's was removed from our glovebox. Not looking for an apology or reimbursement. Just thought you should know you have a thief working for you. We will have to think long and hard about returning to you for service. Anthony Cariddi More
Ready for Raleigh I had the car serviced as it was due and I was getting ready for a road trip to D.C. and Raleigh. Fortunately, it was done quite early. Everyone was I had the car serviced as it was due and I was getting ready for a road trip to D.C. and Raleigh. Fortunately, it was done quite early. Everyone was very nice. More
Excellent purchasing experience Great online experience Sales person was honest and helpful - reviewed pricing and options Communicated status and continued to answer questions aft Great online experience Sales person was honest and helpful - reviewed pricing and options Communicated status and continued to answer questions after I made the purchase When picking up the car staff was supportive and knowledgeable about the vehicle - reviewed the various vehicle safety features with me Dave - Product Specialist - even drove me to service area to show me the location... More