Ramsey Subaru

Alex and his team are excellent I am very pleased with my 2014 Subaru Forester purchase. After expressing an interest in 2 used Subarus Alex kept updating me as far as the timetable I am very pleased with my 2014 Subaru Forester purchase. After expressing an interest in 2 used Subarus Alex kept updating me as far as the timetable and process in getting them ready for me to see/drive/decide on one. They prepped the car in record time and (with the full cooperation of his wonderful, friendly staff...special shout out to Jaso Rowel) I was able to drive off into the sunset very happy with the whole process. The bonus was that they (NJ) handled all the insurance and DMV (NY) for me. More

Purchase new car Loved working with Alex 2 car I’ve gotten from him also Chris Fuchs truly knows the product will be back so he can explain all the features to my wife Loved working with Alex 2 car I’ve gotten from him also Chris Fuchs truly knows the product will be back so he can explain all the features to my wife More

Recall Staff was friendly and efficient. Checked for other items that might need replacement and found bad bulbs. Bulbs replaced and as mentioned by the Staff was friendly and efficient. Checked for other items that might need replacement and found bad bulbs. Bulbs replaced and as mentioned by the representative it saved me getting a ticket for not having brake lights in the rear. More

Quick & Easy My windshield wiper lever wasn't working properly and so I took it into servicing that day. I told the guy what had happened and he wasn't hesitant at My windshield wiper lever wasn't working properly and so I took it into servicing that day. I told the guy what had happened and he wasn't hesitant at first and spoke to the manager about it. They took in my car anyway and within 45 minutes, they fixed it! It was easy! More

Paul Solis: Give him a raise! The first thing I thought of when buying a car, from a dealer, as a young person, was getting ripped off. I mean, yes, you will walk out of there with The first thing I thought of when buying a car, from a dealer, as a young person, was getting ripped off. I mean, yes, you will walk out of there with a brand-spanking new car, but there will be a catch 22. (I'm not talking about interest rates or depreciation, which are factors that I can't control, but I'm talking about the unnecessary massive markup.) Not so with Paul from Ramsey Subaru! (Before I go on, let me add one more thing, I'm the type that would rather wait and save up for quality than cheaply buy for mere quantity and social status.) I started off with just three qualifications: 1) The vehicle must have vents for my back seat passengers, 2) I told him how much money I make per year (to see what figure he would come up with) and 3) I want a Legacy. What impressed me was that he immediately knew my price range/cap for the vehicle and stuck to it, immediately narrowing down my options on the cars in their inventory. He also gave me a short review on the Subaru brand, which (because I had done my research ahead of time) I knew most of, yet I still learned more things. He showed me actual safety features on a demo car that applies to all Subaru's. When I asked him questions about other specific features on the Legacy (not indicated on the website), he wasn't afraid to say that he wasn't 100% sure and he directed the questions to the experts at the dealer. I appreciate his honesty very much. He also took the time to explain to me how financing works (on the dealer's end) and I began to appreciate the work of the people in the financial department. (That's an official shout out!) His interpersonal side was there from the jump but became more apparent when I came back to pick up the license plates and registration within a few weeks. I had arrived with a front bumper guard to replace the stock license plate frame and a license plate cover for the back plates which included special screws that could only be unscrewed with a key (to lessen the chances of my rear plates from getting stolen). The front was easy for the worker to do but when it came to the back, the worker tried but struggled. (I wouldn't have been surprised if he had several other plates to install at the dealer so I wasn't upset when he went away.) Anyways, Paul was called up from his desk after a few minutes of trial and error. Apparently, it turns out that my special screws were too wide to go inside existing plastic anchors. Paul could have stopped at that, and went back to his desk (because I don't think a car salesman is paid to be a handyman). But no, he went the extra mile. He got his hands on a screwdriver and another tool (possibly a chisel) and my man went to WORK. He opened the trunk and asked permission if he could remove the carpet-like material on the underside of the trunk and began to pop out the anchors. One came out quickly but the other was stubborn. Did you know that the man stood there for about 5 - 10 minutes trying to get the thing out, using different techniques and different angles, handling it like a pro? After that, he inserted the anchors that I brought and was able to install the plate cover with the special screws. I was so thankful for his time. I came back for another question too, after that, and again, Paul was on the money. He didn't seem to get tired of me. In conclusion, my service from Paul was IMCOMPARABLE, from start to finish. He put his best foot forward. I would purchase a car (new or used) from him anytime and I would highly recommend him to anyone. Anonymous More

Purchase of 2019 Subaru Legacy Worked with Alex and team and purchased my new car at great price. Financing went smoothly and new hard upsells. Very happy with overall experience. Worked with Alex and team and purchased my new car at great price. Financing went smoothly and new hard upsells. Very happy with overall experience. More

Service was outstanding! James Chalmers was very friendly & efficient....just what you want when you are getting your car serviced. I have gone to many car dealerships for se James Chalmers was very friendly & efficient....just what you want when you are getting your car serviced. I have gone to many car dealerships for servicing but this was the best. More

Service was amazing Esma was so friendly and helpful. I waiting happily in a comfortable area and enjoyed a cup of coffee. Car was ready in less time than I expected. Esma was so friendly and helpful. I waiting happily in a comfortable area and enjoyed a cup of coffee. Car was ready in less time than I expected. Left in a clean car! Couldnt say anything negative about my experience at Ramsey Subaru!! Thank you More

Great Although the computers were down and took some time. Fact, I was first to pull my car in, but was the 4th one out. My drop off took an half hour Although the computers were down and took some time. Fact, I was first to pull my car in, but was the 4th one out. My drop off took an half hour More

Ramsey always delivers! Ramsey always makes sure to listen to exactly what I want, and deliver! They are so friendly and make buying/leasing a car a seamless process where yo Ramsey always makes sure to listen to exactly what I want, and deliver! They are so friendly and make buying/leasing a car a seamless process where you walk out feeling confident in your purchase. More