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Ramsey Subaru

Ramsey, NJ

4.8
3,993 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,993 Reviews of Ramsey Subaru

April 09, 2026

Outstanding experience from start to finish. Hannah and Shane made the process pleasant and seamless. More

by Bart Merola
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah and Shane - 5 stars!
Apr 13, 2026 -

Ramsey Subaru responded

Thank you for the kind words! We’re so glad to hear Hannah and Shane made your experience smooth and enjoyable from start to finish. We appreciate your support!

April 05, 2026

Exceptional service and professionalism, from the first visit to driving off the dealership, we felt welcomed and cared for. Big shout out to Thomas Lopez who took great care of us! You have been amazing More

by Hummingbirdjmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Lopez, Ramsey Service
Apr 06, 2026 -

Ramsey Subaru responded

Thank you for the wonderful feedback! We’re thrilled your experience was exceptional from start to finish, and we’ll be sure to pass along your shoutout to Thomas. We appreciate your kind words and look forward to serving you again!

March 31, 2026

Overall a very pleasant experience. No hard sell, no games. Alex, Will, Larry and Shane were all helpful and professional. More

by Harry Viggiano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will, Larry and Shane , Alex Petrushin
Apr 02, 2026 -

Ramsey Subaru responded

Thank you for your kind feedback! We’re glad to hear you had a smooth, no-pressure experience. We’ll be sure to share your compliments with Alex, Will, Larry, and Shane. Enjoy your new vehicle, and we appreciate your business!

March 27, 2026

What a wonderful experience at Ramsey Subaru! ! From the moment I walked in and spoke with Michael Mathews and went on a test drive, I knew that this would be the place I'd get my car. Michael was More

by carillon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mathews (Sales), Michael Pandolfelli (Finance), Clayton Mantell (Manager), Karen (Front Desk),
Apr 02, 2026 -

Ramsey Subaru responded

Thank you for the amazing review! We’re so happy to hear you had such a wonderful experience from start to finish. Michael will be thrilled to know he made the process smooth and enjoyable for you. Congratulations on your new car—we hope you love every mile in it for years to come!

March 18, 2026

I was very pleased with my experience at Ramsey Subaru. I had several phone conversations with one of their salesman, Thomas Lopez, prior to visiting the dealership. Both Thomas and his manager, Sean Abbo More

by fjdinuzzo@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Lopez, Sean Abbott
Mar 20, 2026 -

Ramsey Subaru responded

Thank you for your amazing feedback! We're thrilled to see that you had a fantastic experience with our team!!

March 07, 2026

I took my Subaru Ascent to Ramsey Subaru service center on 3/7/26. My experience wasn't as good as it usually is, but occasionally it is normal for this to occur at any place of business. What sets Ramsey More

by alexmark
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Service
Mar 11, 2026 -

Ramsey Subaru responded

We’re very sorry to hear about this experience and appreciate you bringing it to our attention. This is not the level of customer service we strive to provide. We take your concerns seriously and would like the opportunity to review what occurred. Please consider reaching out to our service management team so we can address this matter directly.

February 28, 2026

This was the quickest, most honest new car buying experience I've had yet. Great experience. Pete Miceli was as helpful as possible-- even after the sale -- as any salesperson I've ever worked with. More

by Jack F
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Miceli, Alex Petrushin, Ramsey Service
Mar 04, 2026 -

Ramsey Subaru responded

Thank you for sharing your experience! We’re thrilled to hear your car-buying process was quick and honest, and that Pete went above and beyond—even after the sale. Your kind words mean a lot to the Ramsey Subaru team!

February 26, 2026

Pete Miceli was a wonderful salesman who helped me get the car I wanted at the price that I needed. My family has been going here for years and I can't see us stopping any time soon. More

by Sean Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin, Clayton Mantell, Ramsey Service, Jon DeStefano, Adam Grant, Charles Wilson, Kate Jergensen
Mar 04, 2026 -

Ramsey Subaru responded

Thank you for your kind words! We’re thrilled Pete could help you find the perfect car at the right price. We truly appreciate your family’s loyalty to Ramsey Subaru over the years and look forward to serving you for many more!

February 18, 2026

Dealer has been very transparent and extremely helpful. All options were clearly reviewed and fully explained. More

by Bigmonk3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Feb 20, 2026 -

Ramsey Subaru responded

Thank you for your thoughtful feedback! We’re glad to hear you found the process transparent and helpful. Our goal is always to clearly review every option so you can make a confident, informed decision. We truly appreciate your trust and look forward to assisting you again in the future.

February 03, 2026

ABSOLUTE RIP OFF! !! A BUNCH OF CONMEN WHO BACK EACH OTHER'S LIES!! BUYER BEWARE!!! My husband brought a car, less than a week later it died, and we were told "Oh Well" More

by LN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
SEAN ABBOTT, Clayton Mantell
Feb 20, 2026 -

Ramsey Subaru responded

We take concerns regarding representations made during the sales process very seriously. Your feedback about the 30-day discussion, the warranty explanation, and the battery replacement charge is important, and we would like the opportunity to review what occurred internally. Please contact our General Manager Josh Jacobson at 201-327-0070, Ext. 5916 at your earliest convenience so we can gather the details, review the transaction, and work toward a fair resolution. We genuinely value our customers beyond the sale and would appreciate the chance to address this properly.

Feb 23, 2026 -

LN responded

As mentioned in a PRIVATE RESPONSE and acknowledged by Allison L. of your dealership, that I would reach out to you today, February 23, 2026 between 1pm - 2pm and did so, only to have reached your VM. I left a message over 4 hours ago and still have not heard back from you, Allison, or anyone for that matter. So I guess you don't GENUINELY VALUE MY TIME as stated. Honestly I see no one with INTEGRITY in this dealership, so unless you plan to return the outrageous $382 you charged us for a dead battery after having the car for 4 days, don't bother even calling me back. It's worth that just to let BUYERS BEWARE what kind of dealership you REALLY ARE!

Feb 24, 2026 -

Ramsey Subaru responded

We’re sorry to hear about your frustration and appreciate the opportunity to clarify the situation. Due to the severe blizzard in our area yesterday, our entire company was closed for the safety of our staff and customers. We communicated the closure across all of our social media platforms to keep customers informed as quickly as possible. Additionally, our management team has attempted to reach you at the phone number provided (most recently today), but unfortunately we are only getting your voicemail - we have left messages. We understand how important timely communication is and assure you that there has been no intention to disregard your time. We remain committed to addressing your concerns regarding the battery replacement and the associated charge. We would welcome the opportunity to speak with you directly to review everything in detail. Please let us know the best number and time to reach you, or feel free to contact us at your convenience. We value all of our customers and are committed to handling this matter professionally and fairly.

Feb 24, 2026 -

LN responded

My appointment was made with you on Friday, 2/20/26 to speak Monday, 2/23/26 between 1pm - 2pm. Everyone knew about the impending blizzard that was heading our way Sunday Afternoon by Friday, if not most definitely Saturday.. Had you taken a moment to review your Monday commitments, you could have called me all day Saturday to reschedule. Why would I have to depend on your social media announcements when you have my phone number and could've just called me? Besides, I'm not on any social media sites. This is the double-talk that your dealership has apparently mastered. Yes you reached out twice today, 2/24/26, first time 8:33am when I was driving to work, and again at 10:01am right in the middle of my morning. I gave you a timeline of 1pm - 2pm on Monday because that's when I'm available. Your Manager's HAVE NOT reached out to me at all since I spoke to Clayton Mantell trying to discuss this whole situation. Clayton the same Manager that told me you didn't have a number for me to call you to try and get this resolved A MONTH AGO, just another LIE because you do have a number with an extension. So forgive me if I seem continually frustrated by this situation as we near the ALMOST 6 WEEKS MARK!