
Ramsey Subaru
Ramsey, NJ
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3,948 Reviews of Ramsey Subaru
Lease trade in This is the second car I am leasing from Ramsey. I was able to manage everything with Alex via email. Showed up to pick up my car and was out in 30 This is the second car I am leasing from Ramsey. I was able to manage everything with Alex via email. Showed up to pick up my car and was out in 30 min. More
Number 3 and counting This is my third subaru and my third time completely satisfied customer. From the receptionist at the front door to the salesman and the delivery guys This is my third subaru and my third time completely satisfied customer. From the receptionist at the front door to the salesman and the delivery guys this please is 5 star all the way!! More
Service met my expectations I bought a new car and the price adjustment met my expectations. Excellent service. Knowledgeable employees: sales, technical, financial. Very friendl I bought a new car and the price adjustment met my expectations. Excellent service. Knowledgeable employees: sales, technical, financial. Very friendly atmosphere. I will highly recommend this dealership. More
New car purchase Very professional and no stress atmosphere. This is the fifth car I have bought from them and would recommend them highly. They have always been a Very professional and no stress atmosphere. This is the fifth car I have bought from them and would recommend them highly. They have always been available for questions at any time. More
Overpriced careless dishonest!Car scratched in their care! Overpriced, careless and don't take responsibility! Don't use night drop off. My car was scratched up, they refuse to take any responsibility (point Overpriced, careless and don't take responsibility! Don't use night drop off. My car was scratched up, they refuse to take any responsibility (pointing to some fine print on the envelope that clears them in case something happens to your car.) I dropped it off at night for just a quick and regular oil change with the check mark next to "call me before performing any services." They called in the morning just to say they noticed it's scratched up (in their care) and will now start the oil change. Upset about the news, I came in later to pick it up and was met with very indifferent and nonchalant attitude from the service writer. I asked what will they be doing about the damage and was told they will review the security cameras on Monday (it was Saturday) and get back to me with some resolution. I was given the bill for close to $60 for just an oil change which I requested to be regular not synthetic. They performed synthetic and said my car required it. Shouldn't this be communicated BEFORE the service??? Manager Jon never called me back. I had to track him down with multiple phone calls, only to finally get "there is nothing we can do, we're not responsible for customer's vehicles while they're parked in our lot." Needless to say I will never be going back and I'll be sure to share my experience with Better Business Bureau and maybe some local news channel. Don't waste your money, there are many better choices for your car repairs! More
BEWARE!BEWARE!BEWARE!! This dealership sells LEMONS!!!!!!! Steer clear of the RAMSEY SUBARU dealership!! They sold my mother a LEMON!! My poor mother was so excited to get a new car and the DAY AFTER SHE BOUGH Steer clear of the RAMSEY SUBARU dealership!! They sold my mother a LEMON!! My poor mother was so excited to get a new car and the DAY AFTER SHE BOUGHT IT, WHILE SHE WAS DRIVING, all the lights lit up on the console including the CHECK ENGINE light. My mother was so scared! She took it to the closest dealership to get it checked out (in Emerson). Whoever looked at it there said that something was wrong with the fuel injector ( on a NEW car????) and that started the NIGHTMARE! THE CAR STILL ISN'T FIXED!!!! My mom is SCARED TO DRIVE THE CAR FAR AND SHE NEEDS A FUNCTIONAL, RELIABLE AND SAFE CAR FOR HER JOB!!!!! My mother is soooo upset!!!! HORRIBLE CUSTOMER SERVICE!!!! The "SALES MANAGER" BRIAN even THREATENED MY MOTHER!!!! I would have LOVED for this so-called "man"....(.I have another name for him that starts with a "P"......) to threaten ME!!! STEER CLEAR OF THIS HORRIBLE DEALERSHIP!!! Hey Kurt and Brian A.K.A. "P", WOULD YOU LET YOUR MOTHERS DRIVE THIS CAR? Or Kurt..WOULD YOU LET YOUR WIFE AND BABY DRIVE IN THIS CAR??? More
Excellence I can not express how satisfied with Ramsey Subaru and Alex Petrushin. Alex was extremely helpful and honest. I was able to move from interest to dri I can not express how satisfied with Ramsey Subaru and Alex Petrushin. Alex was extremely helpful and honest. I was able to move from interest to driving my new car home in very short order. This is my 3rd car that I purchased from Ramsey Subaru. I highly recommend their dealership. More
great experience Alex was very professional and down to earth,,no pressure Chris Fuchs was like a walking owners manual ,explaining everything in detail and was very Alex was very professional and down to earth,,no pressure Chris Fuchs was like a walking owners manual ,explaining everything in detail and was very patient and thorough with our many questions thanks again ...Sharon and jim More
Satisfied Customer Alex Petrushin seemed to be very straightforward with me and did not pressure me into making any decision that I didn't feel comfortable with. At the Alex Petrushin seemed to be very straightforward with me and did not pressure me into making any decision that I didn't feel comfortable with. At the end of the day, I felt like I received a fair deal and that my overall buying experience was as stress free as possible. Would highly recommend. More
Keep their promises and have integrity!!! The service manager Jose, saw my review & called me personally to come back for an inspection on my cvt transmission!! I was extremely satisfied & pl The service manager Jose, saw my review & called me personally to come back for an inspection on my cvt transmission!! I was extremely satisfied & pleased!!! More