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Ramsey Subaru

Ramsey, NJ

4.9
3,948 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,948 Reviews of Ramsey Subaru

October 20, 2017

Lease trade in This is the second car I am leasing from Ramsey. I was able to manage everything with Alex via email. Showed up to pick up my car and was out in 30 More

by GGriling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 25, 2017 -

Ramsey Subaru responded

Thanks for you repeat business, we appreciate your loyalty!

October 20, 2017

Number 3 and counting This is my third subaru and my third time completely satisfied customer. From the receptionist at the front door to the salesman and the delivery guys More

by Karconroy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin, Cory Fetkowitz
Oct 25, 2017 -

Ramsey Subaru responded

Thanks so much for sharing your experience with us! We look forward to seeing you again!

October 19, 2017

Service met my expectations I bought a new car and the price adjustment met my expectations. Excellent service. Knowledgeable employees: sales, technical, financial. Very friendl More

by 1234abcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 25, 2017 -

Ramsey Subaru responded

So glad all worked out, we're happy to help! See you again soon.

October 17, 2017

New car purchase Very professional and no stress atmosphere. This is the fifth car I have bought from them and would recommend them highly. They have always been a More

by SSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 18, 2017 -

Ramsey Subaru responded

Thank you very much for your repeat business, we appreciate your loyalty to Ramsey Subaru!

October 16, 2017

Overpriced careless dishonest!Car scratched in their care! Overpriced, careless and don't take responsibility! Don't use night drop off. My car was scratched up, they refuse to take any responsibility (point More

by on2wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Jon DeStefano
Oct 25, 2017 -

Ramsey Subaru responded

We are very sorry for the issues you encountered at our service center, Gail. While there are rules and guidelines we have to follow for overnight drop offs, our corporate office is working on gaining access to the security cameras to identify what if anything may have happened while your car was parked. As we mentioned, you will still need to file a report with local police to submit to your insurance company if the damage you are describing needs to be repaired. If there is anything more we can do for you, please don't hesitate to reach out to me directly. Jose Pujol, Customer Satisfaction Manager - jpujol@ramseysubaru.net

October 12, 2017

BEWARE!BEWARE!BEWARE!! This dealership sells LEMONS!!!!!!! Steer clear of the RAMSEY SUBARU dealership!! They sold my mother a LEMON!! My poor mother was so excited to get a new car and the DAY AFTER SHE BOUGH More

by VERYUNHAPPY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian , Kurt Schoenig
Oct 18, 2017 -

Ramsey Subaru responded

We're very sorry your Mom has had this kind of experience with her new Subaru. And we apologize for the negative interactions you have had with the dealership (your comments have been forwarded to upper management for review). As you know, once the vehicle was brought to our service department, it was thoroughly checked and held for more than three days so that our staff could repeatedly test drive it to ensure its safety and reliability. It passed all of our tests without issue, and as we mentioned to your Mother, we invite her to contact us immediately in the event anything else should ever come up with the car. We are here to help in any way we can if you need us. Thank you, Jose & Jon, Ramsey Subaru Service Management

October 12, 2017

Excellence I can not express how satisfied with Ramsey Subaru and Alex Petrushin. Alex was extremely helpful and honest. I was able to move from interest to dri More

by POD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 16, 2017 -

Ramsey Subaru responded

Thanks so much for your continued loyalty!

October 10, 2017

great experience Alex was very professional and down to earth,,no pressure Chris Fuchs was like a walking owners manual ,explaining everything in detail and was very More

by s+j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fuchs, Alex Petrushin
Oct 16, 2017 -

Ramsey Subaru responded

Thank you, Sharon and Jim for sharing your review with us! We're so glad we could help you find your perfect Subaru!

October 10, 2017

Satisfied Customer Alex Petrushin seemed to be very straightforward with me and did not pressure me into making any decision that I didn't feel comfortable with. At the More

by Mcaltabellotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 16, 2017 -

Ramsey Subaru responded

Glad you had a great experience with us, thank you for sharing!

October 10, 2017

Keep their promises and have integrity!!! The service manager Jose, saw my review & called me personally to come back for an inspection on my cvt transmission!! I was extremely satisfied & pl More

by rhonda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Pujol
Oct 16, 2017 -

Ramsey Subaru responded

So glad we could help! Thank you for trusting us!

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