
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
Fine experience From the moment I walked in and dealt with Joe F until I finalized all the details with Alex P the experience was professional, pleasant and informati From the moment I walked in and dealt with Joe F until I finalized all the details with Alex P the experience was professional, pleasant and informative. The salesmen greeted me with a smile and made themselves available to me day and night (quite literally). They answered all my questions to my satisfaction and made the effort to see that I was pleased with my lease purchase. More
Great customer service Even though we were buying a basic car with very little markup (Impreza, manual transmission, lowest trim line - basically the cheapest car Subaru sel Even though we were buying a basic car with very little markup (Impreza, manual transmission, lowest trim line - basically the cheapest car Subaru sells), we got great customer service from cheerful, helpful people throughout my experience. We never felt rushed or that we were not worth the time of anyone we dealt with at Ramsey Subaru. The sales people handling our purchase (Steve Rouhana and Joe Farsetta) took the time to make sure I got the car my wife and I needed at a price we thought was fair. They helped us to rush the purchase when a dealer incentive was due to expire, saving us hundreds. The receptionist was very helpful (sorry, don't know her name), they had a guy spend over half an hour going over all of the features of the car with me when I picked it up, even the finance guy was friendly (once business was out of the way). I just picked the car up last night so I haven't dealt with the service department yet, but given my experience so far I'm pretty confident that will meet my expectations as well. I've dealt with other car dealers on Rte. 17 in the Ramsey/Paramus area in the past for previous car purchases, any my past experiences (3 past car purchases) were very negative - refusals to allow test drives, refusals to name the price at which they would sell the car, etc. It was with reluctance that I went to Ramsey Subaru and, frankly, I only went intending to use their deal to negotiate with another dealer. I'm surprised that we ended up buying from Ramsey Subaru, but they won us over with their friendliness, helpfulness and openness. More
Quick & Easy I came in knowing what I wanted and was dealt with accordingly. No bs, no runaround, just answered any questions I had honestly and made things simple I came in knowing what I wanted and was dealt with accordingly. No bs, no runaround, just answered any questions I had honestly and made things simple and easy. I would recommend anyone to purchase a car here... More
View from a QA guy. There is only one word to describe service adviser Howard Cohen "FLAWLESS". If you have any issues with your subaru make sure you see him. There is only one word to describe service adviser Howard Cohen "FLAWLESS". If you have any issues with your subaru make sure you see him. More
Best buying experience! Adam was a exceptional salesman! He was very upfront and honest. He made my buying experience super smooth and easy. He took the time to help me retur Adam was a exceptional salesman! He was very upfront and honest. He made my buying experience super smooth and easy. He took the time to help me return my lease. Which was his reponsibility. He drove with me to multiple dealer to help me return my old lease. More
great people it was a great experience with great people friendly and Professional, i had a great service. thanks to Kyri and both Christophers, you guys are great it was a great experience with great people friendly and Professional, i had a great service. thanks to Kyri and both Christophers, you guys are great. More
Exceptional Service I recently leased a new Forester XT from Ramsey Subaru. The sales team was friendly, knowledgeable, and overall very helpful. Upon entering the dealer I recently leased a new Forester XT from Ramsey Subaru. The sales team was friendly, knowledgeable, and overall very helpful. Upon entering the dealership, I was welcomed by Rich from sales. I was unsure which model Forester was right for me. Rich was able to steer me in the right direction after giving him a brief overview of my daily driving routines. When it came down to the numbers, Michael helped me decide what lease to go with. Michael "gave it to me straight", and was extremely accommodating. Overall I had a great experience at Ramsey and would recommend them to all. More
Howard Cohen was very professional and responsive throughout my experience. He was thorough in his knowledge and description of the vehicle I was interested in. I was very professional and responsive throughout my experience. He was thorough in his knowledge and description of the vehicle I was interested in. I got service check up as well. I had minor issues with my vehicle.. which he was able to quickly assist me with..Mr. Cohen was courteous and straight-forward. More
What a Pleasure it is Purchasing a car at Ramsay Subaru wAs a great experience It wAs the best on knowledge honesty price and service. Kurt and Clayton were super wonderf Purchasing a car at Ramsay Subaru wAs a great experience It wAs the best on knowledge honesty price and service. Kurt and Clayton were super wonderful. I have told all my friends More
No BS, perfect, zero-stress car buying experience I leased a new WRX STI last week from Ramsey. My first Subaru. Agreed to a fair no-haggle price with Alex over the phone in about 3 minutes. Car was I leased a new WRX STI last week from Ramsey. My first Subaru. Agreed to a fair no-haggle price with Alex over the phone in about 3 minutes. Car was spotless and ready when I arrived. Out the door in less than 90 minutes exactly as Alex promised. Zero stress. Zero BS. Zero surprises. Extremely knowledgeable staff. All questions answered crisply, honestly, and accurately. Alex- asst sales mgr. Michael- finance mgr. James??? (sorry)- delivery guy. You guys are all class acts. I'm in sales myself and tolerate zero BS. Can't tell you how refreshing honest answers to honest questions are.... thank you. More