Ramsey Subaru

A great first car experience Buying a car - especially a first one - has the potential to be a difficult experience. Alex made the process quick and easy. From test drive to drivi Buying a car - especially a first one - has the potential to be a difficult experience. Alex made the process quick and easy. From test drive to driving off with my new car, the team was very helpful in answering questions promptly. I had a quick and easy experience in booking my car with Michael, getting a run-through of my vehicle's features from Chris, and working with Alex throughout the purchase process. The dealership was referred to me by a family member and I am glad to have taken his advice! More

Great Service I was overdue for an oil change, so I just stopped in at about 4:15 and asked if I could get my oil changed. They took me as if I had an appointment a I was overdue for an oil change, so I just stopped in at about 4:15 and asked if I could get my oil changed. They took me as if I had an appointment and I was escorted to the waiting room. Jason came to me to advise me of the status of the visit, made some service recommendations, and asked if I wanted my car washed. He was very friendly and honest, which I so appreciated. When my car was finished, I was astounded to see that not only was the outside of my car washed, but the inside looked great and even my mats were washed. Very, very satisfied, as usual. Thanks again. More

Easy process In and out quickly. Fifth vehicle purchase from the dealer. Quick and efficient process highly recommended. Alex responses quickly on questions I had In and out quickly. Fifth vehicle purchase from the dealer. Quick and efficient process highly recommended. Alex responses quickly on questions I had and made the process painless More

Easy and accommodating My experience was easy and accommodating. The dealer was happy to work around my schedule and made themselves available when I needed to purchase and My experience was easy and accommodating. The dealer was happy to work around my schedule and made themselves available when I needed to purchase and pick up my new vehicle. More

2016 Subaru Impreza Heard a rattling sound from my front brakes, which prompted me to come in. Found out that it was just a piece of road salt. Howard Cohen is one of the Heard a rattling sound from my front brakes, which prompted me to come in. Found out that it was just a piece of road salt. Howard Cohen is one of the best Service Consultants I've ever dealt with. Straight-Shooter who doesn't try to push any unnecessary services and cares about repeat customers. More

Pain Free In the past I would rather have a root canal than deal with a car salesman. So I was surprised at how pleasant the process was at Ramsey. Everyone was In the past I would rather have a root canal than deal with a car salesman. So I was surprised at how pleasant the process was at Ramsey. Everyone was really great. Also, out of the five Subaru dealerships that I contacted Ramsey gave me the best price right up front. More

Fine experience From the moment I walked in and dealt with Joe F until I finalized all the details with Alex P the experience was professional, pleasant and informati From the moment I walked in and dealt with Joe F until I finalized all the details with Alex P the experience was professional, pleasant and informative. The salesmen greeted me with a smile and made themselves available to me day and night (quite literally). They answered all my questions to my satisfaction and made the effort to see that I was pleased with my lease purchase. More

Great customer service Even though we were buying a basic car with very little markup (Impreza, manual transmission, lowest trim line - basically the cheapest car Subaru sel Even though we were buying a basic car with very little markup (Impreza, manual transmission, lowest trim line - basically the cheapest car Subaru sells), we got great customer service from cheerful, helpful people throughout my experience. We never felt rushed or that we were not worth the time of anyone we dealt with at Ramsey Subaru. The sales people handling our purchase (Steve Rouhana and Joe Farsetta) took the time to make sure I got the car my wife and I needed at a price we thought was fair. They helped us to rush the purchase when a dealer incentive was due to expire, saving us hundreds. The receptionist was very helpful (sorry, don't know her name), they had a guy spend over half an hour going over all of the features of the car with me when I picked it up, even the finance guy was friendly (once business was out of the way). I just picked the car up last night so I haven't dealt with the service department yet, but given my experience so far I'm pretty confident that will meet my expectations as well. I've dealt with other car dealers on Rte. 17 in the Ramsey/Paramus area in the past for previous car purchases, any my past experiences (3 past car purchases) were very negative - refusals to allow test drives, refusals to name the price at which they would sell the car, etc. It was with reluctance that I went to Ramsey Subaru and, frankly, I only went intending to use their deal to negotiate with another dealer. I'm surprised that we ended up buying from Ramsey Subaru, but they won us over with their friendliness, helpfulness and openness. More

Quick & Easy I came in knowing what I wanted and was dealt with accordingly. No bs, no runaround, just answered any questions I had honestly and made things simple I came in knowing what I wanted and was dealt with accordingly. No bs, no runaround, just answered any questions I had honestly and made things simple and easy. I would recommend anyone to purchase a car here... More

View from a QA guy. There is only one word to describe service adviser Howard Cohen "FLAWLESS". If you have any issues with your subaru make sure you see him. There is only one word to describe service adviser Howard Cohen "FLAWLESS". If you have any issues with your subaru make sure you see him. More