Ramsey Subaru

I recently purchased a 2012 Impreza STI from this Dealership and I can honestly say that I very happy with the service, courtesy, and honesty of both Alex and Jerry. I spoke with Alex over the phone Dealership and I can honestly say that I very happy with the service, courtesy, and honesty of both Alex and Jerry. I spoke with Alex over the phone initially since I was over 70 miles away from his location. Everything he said to me on the phone was the same when I got to the dealership. He was completely honest about all the details and broke down all the possible scenarios in regards to my purchase. I never felt like I was being forced or rushed into making my decision. Alex was very professional, and able to answer all my questions about the car. Jerry in the finance department was also very friendly, professional, and patient with me. I have no complaints with this dealership and would purchase another vehicle from here in the future. Also they support the Military and Law Enforcement, which I think is a great thing. And lastly they had the best prices by far in the whole state. More

I recently (3 weeks ago) purchased my first new car (2012 I recently (3 weeks ago) purchased my first new car (2012 Outback Limited) from Ramsey and I was quite surprised by what a positive experience it tu I recently (3 weeks ago) purchased my first new car (2012 Outback Limited) from Ramsey and I was quite surprised by what a positive experience it turned out to be. Having never purchased a new car before I was under the impression that dealers try to gouge you at every turn. However, I was very impressed with how easy working with Alex at Ramsey turned out to be. To begin with, after shopping around using the Zag buying service through PenFed credit union, Ramsey gave me the best offer - by far - of any dealer in the tri-state area. When I asked our local dealer to try to match Ramsey's price they suggested that it was not possible for Ramesy to offer this price and there was probably some sort of catch which I would learn about when I went to pick up the car. And I will admit to being somewhat apprehensive when I went to get the car as I had heard that once you are in the finance office all sorts of costs that you had not planned on can be added to the invoice (e.g. extended warranties, dealer fees, etc.). As it turned out, everything that Alex and the other Ramsey folks told me on the phone and via email was exactly what I got when I sat down with Jerry in the finance office. When I was finished with the paper work, Alex spent about 30 minutes with me and my wife going through the various controls and helping us set up the blue-tooth phone. For anyone in the tri-state area looking to buy a new Subaru, I highly recommend contacting Ramsey. More

After the negative review I received a phone call from After the negative review I received a phone call from the service manager because he was upset with the review. After our conversation he offered m After the negative review I received a phone call from the service manager because he was upset with the review. After our conversation he offered me a free 7,500 miles check-up and detailing. I feel better knowing that they cared with my dissatisfaction but I told him they should be upfront with all the charges this way there are no surprises. More

When we received a call from Kaitlin of the internet sales dept about 3 minutes after we checked our interest in a Subaru Forester online, we were stunned and very pleased with the quick response time. sales dept about 3 minutes after we checked our interest in a Subaru Forester online, we were stunned and very pleased with the quick response time. Our thoughts were quick response for an inquiry bodes well for trying hard and great service. So about an hour later we were shaking hands with our sales rep, Brian, who was an extension of that same great service. Brian is a very unique sales person who has the ability to listen to our needs and understand financial constraints and facilitate a good deal that is beneficial to dealership and consumer. Both he and his supervisor looked for cost savings that gained for us options we would never have thought possible. The experience was actually enjoyable. We were guided through the process easily and professionally. Bravo! Subaru Ramsey. This is the beginning of a beautiful relationship. More

Worst sales experience I have ever had. They are very rude and clearly don't know how to treat customers. Decided not to buy from this dealership, went with Paul Miller Subaru instead. Although I had t rude and clearly don't know how to treat customers. Decided not to buy from this dealership, went with Paul Miller Subaru instead. Although I had to pay a couple hundred more it was worth having the peace of mind that the sales associates are there to help me instead of trying to get me. More

I drove my 10th Subaru from the dealer last night. Driving 40,000 miles/year I've dealt with many dealers throughout the Tri-State area. This is my first experience with Ramsey Subaru. The experience Driving 40,000 miles/year I've dealt with many dealers throughout the Tri-State area. This is my first experience with Ramsey Subaru. The experience dealing with them has been shear pleasure. They treated me with respect and honesty. They were extremely well-informed considering the multitude of changes in the 2011 models and were able to communicate them with clarity and patience. It was like buying a car from your mother or your best friend. I visited three times and called five times before my purchase. My calls, my questions and my concerns were met each time with (and this may sound corny), Subaru love. Thank you Ramsey Subaru More

The salesman wasn't interested in selling the used car they had in their lot. A frown on my face on seeing some scratches on the car's interior was enough to make him take away the keys saying that there they had in their lot. A frown on my face on seeing some scratches on the car's interior was enough to make him take away the keys saying that there was no point in test driving a car which I wouldn't be fully satisfied. According to him, it would be a waste of his time as well as mine - not to forget the gas wasted in a test drive. Showed me another car- and I offered a price that was 200$ lower than his. He literally tells me to leave the showroom and have a good day. That's lousy attitude towards any customer. The snub just drove me towards a VW showroom where I felt more than welcome. Walked away with a brand new sportwagen tdi. The ramsey subaru salesman probably missed seeing a potential new car customer. More