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Ramsey Subaru

Ramsey, NJ

4.9
3,949 Reviews

905 Route 17 South

Ramsey, NJ

07446

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3,949 Reviews of Ramsey Subaru

December 19, 2009

I have bought 4 cars from this dealership. They treat me great. Every time I go there whether to buy a new car or service they roll out the red carpet. I would never go anywhere else. Josh and Jerry went More

by Peterstroker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mantell, Jerry, Clayton Mantell
December 02, 2009

Dealer had better stock than most of the dealerships closer to home. I was able to find a model that suited my needs in their inventory. The Legacy is a great car. Josh Jacobson went out of his way t More

by 2ndSubi
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton & Josh Jacobson, Clayton Mantell
August 20, 2009

I usually don't like car shopping at all, but the guys at Ramsey Subaru, especially Shane, made it an excellent experience. I showed up 10 minutes before closing and Shane did not make me feel rushed. He w More

by ForesterFan31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane and Andy
August 11, 2009

Since 1987, I have purchase 19 new cars ((2) Plymouths, (7) VWs, (3) BMWs, (1) Nissan, (1) Toyota, (1) Mazda & (4) Subarus))and I have never been treated so well and it was made so simple. Alex Petrushin @ More

by mmchale13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin, Alex Petrushin
August 11, 2009

I went in for a trade-in lease from a 2007 Legacy GT (Bill Kolb) to a 2009 Legacy GT (Ramsey). It was smooth working with Andrew Quinn at first, when he was selling me the car. We finally agreed on a pr More

by dcacapit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Quinn, Josh Jacobson
Dec 03, 2009 -

Ramsey Subaru responded

Your recollection of this is completely false. We extended a courtesy to your father for working in the business. We tried our very best to get your car here as promised. You decided to surrender your plates to DMV not us. I apologize, we sent you a check for 50.00 which we were not obligated to do. You called our place of business with the FOULEST mouth we have ever heard. We did like you asked we transfered you registration and you surrendered your plates. That is not our fault. Again I apologize, for what, I dont know. Ramsey Subaru

Dec 03, 2009 -

dcacapit responded

I distinctly remember NO ONE wanted to lift a finger to help in any of my situations. If you yourself and staff were knowledgeable, you would have communicated that transferring my plates is possible and conveyed that the tranferring was in process.(This was not done) Your sales rep instructed me to return the plates so that I would be properly insured, and not insured for two cars. It's all about your sales Josh! No customer satisfaction/respect afterwards? You have my money, this is my experience with your dealership. I'm just removing the smoke and mirrors. It is possible your recollection is false, or non-existent, since you helped in NO way! So stop sending me service reminders in the mail. I go to Bill Kolb Subaru now. They appreciate their customers even after the sale.

July 29, 2009

This dealer was prompt, professional, personal,friendly and wanted to earn our business. We shopped our deal for a few days, then called Clayton Mantell. We told him our best deal and gave him the chance t More

by suegeo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mantell, Clayton Mantell
July 23, 2009

We had a great experience at this dealership, despite some badmouthing by their competitors. It was one of the few dealerships that responded to my internet inquiry. We also showed up about 15 minutes p More

by JILLSOTTILEKIRK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN WALLIN & JERRY DIDOMENICO
July 06, 2009

I had been very excited when I saw the 2008 Subaru WRX for sale on the dealer's website. I was also very excited about the trade-in policy which states "Get the highest market evaluation possible for you More

by Chiefmatesam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Wallin
June 28, 2009

Gave good price, nice to work with, went out of the way to give us some "extras." Honest people, didn't try to sell us something that we did not want. They beat the prices in the area (other dealers said More

by danajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Gerry
June 22, 2009

Everyone was very easy to deal with and very knowledgeable about their products. The sales people were very real and it just felt right doing buisness with them. The fifty mile ride was well wor More

by smpdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Jacobson
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