Back

Ramsey Subaru

Ramsey, NJ

4.8
3,988 Reviews

905 Route 17 South

Ramsey, NJ

07446

Directions

By Type

3,988 Reviews of Ramsey Subaru

March 11, 2021

Excellent customer service and support. Always take time to educate and inform about everything. Wonderful team, VERY helpful and friendly. The whole Ramsey team is phenomenal, from negotiating to finalizin More

by GLABIGOREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Mantell
Mar 12, 2021 -

Ramsey Subaru responded

We're so happy to see reviews like this, thank you for sharing!

March 11, 2021

Catalytic converter replaced due to recall. I had reported that there was an engine noise & was told that replacing the catalytic converter would fix it. I needed to bring it back a 2nd time for ball More

by SWEENEYFAMILY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon DeStefano
Mar 12, 2021 -

Ramsey Subaru responded

Thank you for your comments, we appreciate your service business. While it's often difficult to diagnose an issue (since many times multiple reasons can cause a problem), we're glad to see now that your vehicle is back to running smoothly. We always do a quick car wash with every service, weather permitting, so if they skipped that for some reason, please be sure to mention it when you come in again and we'll ensure it's done properly. Thank you again for coming in.

March 11, 2021

We had a great experience with Donny. He was helpful, proactive and worked with our schedule. We knew what car we wanted and he did not try to upsell, change our mind or talk us into anything extra. We w More

by LISA98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Mar 12, 2021 -

Ramsey Subaru responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

March 11, 2021

Working with Esma again is so good. She is a pleasure to work with. Alwsys knowledgeable and very helpful. I count on her for her expertise. More

by FLANCHR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esma , Ramsey Service
Mar 12, 2021 -

Ramsey Subaru responded

Thanks so much for the kind comments! We're glad to see that Esma is providing great service.

March 11, 2021

The overall experience was excellent and my sales rep and the financial person were very helpful. I would recommend Ramsey Subaru to my friends looking for a new car More

by IN3POCKET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff-no longer there
Mar 11, 2021 -

Ramsey Subaru responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

March 10, 2021

First time gonna for service with my bee Subaru. Wonderful friendly service. Jon was pleasant and efficient. Physical environment comfortable And easy to find off 17 More

by MFREUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Mar 11, 2021 -

Ramsey Subaru responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

March 10, 2021

First person I spoke to was trying to blame me for the car issues. Unacceptable. I just wanted my car fixed. Only reason I give a two on customer service was because of the other staff. More

by HANSON.KZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Service
Mar 11, 2021 -

Ramsey Subaru responded

We're sorry to see that you had a negative experience at our service center. If you still need assistance with your vehicle, please reach out to our Service Manager who can go over what we found with you in more detail. Jon DeStefano - 201-258-1525.

March 10, 2021

Great team,professional and fast,the moment I got there all was place to service my car.paper work was done in a blink of an eye.and the team is friendly and warm. More

by PIERRELSLAVSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID MELENDEZ, Ramsey Service, Jon DeStefano
Mar 11, 2021 -

Ramsey Subaru responded

Thank you for sharing, we're glad you had a great experience with our Service team!

March 10, 2021

Was very easy to get my car in to get fixed and they kept me updated throughout the whole process. They also made an exception with my warranty considering I was only a few miles off, which was amazing of t More

by sternga97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 11, 2021 -

Ramsey Subaru responded

Thank you for sharing your service experience with us, we're glad it was a great one!

March 09, 2021

Great experience friendly service. Adam Grant was excellent and accommodating. I came during very busy time but Adam made it work. Adam also spent a lot of time going over car features More

by JANE530
Recommend Dealer
Yes
Employees Worked With
Adam Grant
Mar 11, 2021 -

Ramsey Subaru responded

Thank you for the great comments, we're glad to see you had a positive experience!

...
42
...