Back

Ramsey Subaru

Ramsey, NJ

4.8
3,954 Reviews

905 Route 17 South

Ramsey, NJ

07446

Directions

By Type

3,954 Reviews of Ramsey Subaru

October 14, 2020

The service was great! My car was ready so I didn’t have to wait when I picked it up. The staff is always courteous and helpful More

by HOWBOUT319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 16, 2020 -

Ramsey Subaru responded

Thanks very much for choosing us for your service needs, we appreciate your business!

October 13, 2020

I went to pick up my car, after having a component replaced, and saw they left the plastic wrappers on my back seat. The 2nd issue I have is the car also was not washed as promised. Only my knowle More

by sexibwoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon DeStefano
Oct 14, 2020 -

Ramsey Subaru responded

We're very sorry that you had an unsatisfactory service experience with us! The only reason we would not wash a vehicle is if the weather is bad (raining/snowing). If that wasn't the case when you picked up your car, we would be happy to ensure it's washed at your next visit. We hope that you will return to us in the future for a much better experience.

October 13, 2020

I could not be more pleased with the service I received from Ramsey Subaru. I went in looking to test drive and left with the amazing Ascent. Mauricio was extremely helpful, kind, patient and knowledgeable More

by DAYLEPRATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
Oct 13, 2020 -

Ramsey Subaru responded

Thanks so much for the excellent feedback, we're happy to see you had a great experience with our team!

October 13, 2020

Fast good and not expensive service! Express lane works very good. Service manager David is experienced and was explaining to me what was done and what need to be done in future. More

by ABROS68_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 14, 2020 -

Ramsey Subaru responded

We're happy to see this, thanks so much for sharing!

October 13, 2020

Very convenient and efficient. Provided a loaner car. Kept me updated with findings and costs of needed repairs and parts. Maybe a little more expensive than shopping around for cheaper tires, routine ma More

by CJONES77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 14, 2020 -

Ramsey Subaru responded

Thank you for choosing us for your service needs, we're glad you're happy with your service experience!

October 13, 2020

I had someone else bring the car in. I was told that the service was good but the wait was long. They took care of what was needed. More

by TERRI14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 14, 2020 -

Ramsey Subaru responded

Thank you for sharing your service experience with us. We apologize if there was a longer wait than usual, but hope you'll return to us in the future.

October 12, 2020

Alex at Ramsey Subaru is the best! Awesome service, professional, easy to work with, and helped me close the deal quickly. Would highly recommend Ramsey! More

by JESSICASTEVENSANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Petrushin
Oct 12, 2020 -

Ramsey Subaru responded

Thank you very much for sharing, we're glad you had a great experience!

October 10, 2020

I found that this delership repair facility is the most sufficiently run shop I have dealt with in quite a while, and for that I credit staff and all the workers! Remain; J. S. More

by JOESIPOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 12, 2020 -

Ramsey Subaru responded

Thank you, we appreciate the kind comments!

October 10, 2020

As always the Service department was very professional, courteous and efficient. James is always knowledgeable, helpful and courteous. Jesse is the only mechanic I will go to, he is always thorough, quick More

by Legacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Jesse
Oct 12, 2020 -

Ramsey Subaru responded

Thanks so much for the great feedback, we appreciate you choosing us for your service needs!

October 09, 2020

Service is great and attendants are courteous and professional. The only negative is cars is not really cleaned well after service. Mud is still showing and door staid is still visible. More

by JSG22OSCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DeStefano
Oct 09, 2020 -

Ramsey Subaru responded

Thank you for choosing us for your service needs, we truly appreciate your business. Your comments regarding the free wash have been passed on to our team for improvement, thank you!

...
80
...