
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
I found the sales experience phenomenal. Alex was knowledgeable, professional, understanding, and great to work with. I felt that my questions and the choices that I wanted were all addressed. Every knowledgeable, professional, understanding, and great to work with. I felt that my questions and the choices that I wanted were all addressed. Everything was explained clearly. Would highly recommend this dealership. More
Excellent service, good communication and safe environment. A thorough checklist of the the vehicle was examined and recommended services was based on need NOT greed. Very trustworthy!! environment. A thorough checklist of the the vehicle was examined and recommended services was based on need NOT greed. Very trustworthy!! More
Ramey Subaru's Service & Parts Department is the best in the business. Throughout ten years and two Outbacks their advice and work has been excellent. Theirs is an honest operation, top-to-bottom, and I nev the business. Throughout ten years and two Outbacks their advice and work has been excellent. Theirs is an honest operation, top-to-bottom, and I never consider going elsewhere. More
Went in and had James as my service rep. He was polite and cordial. I got a very nice new forester as my loaner which I enjoyed. However at around 3:30 I became concerned when I did not receive a phone ca and cordial. I got a very nice new forester as my loaner which I enjoyed. However at around 3:30 I became concerned when I did not receive a phone call regarding my cars status. I called twice and got a secretary that said James wasn’t aroun. I then had to call again at 4 and said I was just coming in cause I had to return the loaner by 4:30. The muffler and window of my vehicle were fixed great however the oil change and tire rotation I asked for when I made the appointment were not done. James did offer a free rotation and discounted oil change however I work during the week and it’s extremely inconvenient to have to come in for a second time when I left the car there all day to have everything taken care of. It left a bad taste in my mouth and may consider returning to Bill Kolb for services going forward since they opened their new service center. More
I experienced great customer service and found that they were very professional. I would highly recommend them to everyone I know. Thanks for the great service. were very professional. I would highly recommend them to everyone I know. Thanks for the great service. More
From the initial phone call to make the appointment, to picking up my car when it was done, the service was superb! The shop is immaculate, and all the staff are friendly and helpful. I could hear them t picking up my car when it was done, the service was superb! The shop is immaculate, and all the staff are friendly and helpful. I could hear them taking the time with other customers to fully explain the needed repairs. It was a nice experience! More
I found that everyone I worked with to be very professional. I received all the help that I needed to familiarize myself with my new car. The whole process was not stressful at all! professional. I received all the help that I needed to familiarize myself with my new car. The whole process was not stressful at all! More
All personnel are professional helpful knowledgeable friendly efficient good listeners The facility is always very clean and comfortable Making appointments is easy I always recommend Ramsey Subaru friendly efficient good listeners The facility is always very clean and comfortable Making appointments is easy I always recommend Ramsey Subaru More
Brought in 2017 Forester to repair AC that was blowing warm on drivers side. Left vehicle overnight since a new condenser had to be ordered ( ongoing problem with Subaru AC) got a call at 9 am next morni warm on drivers side. Left vehicle overnight since a new condenser had to be ordered ( ongoing problem with Subaru AC) got a call at 9 am next morning vehicle was ready. Car was washed and vacuumed and job neatly done under the hood. Very satisfied. Disappointed that AC broke after only 3 years... Let’s hope the AC keeps working! More