
Ramsey Subaru
Ramsey, NJ
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3,948 Reviews of Ramsey Subaru
James is the best! I was able to get my air conditioning fixed in a timely manner. Even better, he offered to only charge me for labor plus tax while he covered the parts. You can’t possibly ask for better fixed in a timely manner. Even better, he offered to only charge me for labor plus tax while he covered the parts. You can’t possibly ask for better customer service! More
"Express" Service shouldn't take over an hour. However, Rob was very nice and explained everything very well. aklf ja klj al;sk djf asd klfj ;asf kd sf ;;a a ldjf a dj ;ad lkdf ;ade adj Rob was very nice and explained everything very well. aklf ja klj al;sk djf asd klfj ;asf kd sf ;;a a ldjf a dj ;ad lkdf ;ade adj More
Thank you Morgan for restoring my faith in a great customer service. Your honesty is greatly appreciated. You sure know how to turn service customers into loyal, returning clients. customer service. Your honesty is greatly appreciated. You sure know how to turn service customers into loyal, returning clients. More
I went in for airbag recall and also wanted to have a problem diagnosed. The entire process including handling the loaner was very smooth. My rep Chris was friendly and knowledgeable. He kept me informed problem diagnosed. The entire process including handling the loaner was very smooth. My rep Chris was friendly and knowledgeable. He kept me informed every step of the way. He gave me time to think about the repair recommendation and made me feel comfortable with whatever decision I would make. At the end, he made sure the car was handed back to me in good condition, washed and cleaned. Great service! By the way, the loaner, 2020 Forester was awesome! More
I recently bought a new Forester from Alex and everything went extremely well. The inside mirror was the wrong one so I received an IOU. At my service appointment for the mirror switch the work was performed went extremely well. The inside mirror was the wrong one so I received an IOU. At my service appointment for the mirror switch the work was performed quickly and professionally while I waited in their really nice customer area. More
Love my car and the service at the Mahwah office is great. Pretty fast service. I do miss the complimentary coffee while I wait but I guess thats Covid. great. Pretty fast service. I do miss the complimentary coffee while I wait but I guess thats Covid. More
Everyone I encounter was kind, courteous and knowledgeable. The waiting area was arranged for social distancing plus the waiting area and service area was neat and clean knowledgeable. The waiting area was arranged for social distancing plus the waiting area and service area was neat and clean More
Express service is a breeze. No waiting for a long period of time, Service rep I was able to explain and describe my cars diagnostics. Good job guys. of time, Service rep I was able to explain and describe my cars diagnostics. Good job guys. More
Alex and his team were great. Very accommodating, very knowledgeable and very fair. I would highly recommend to anyone looking to buy a new car knowledgeable and very fair. I would highly recommend to anyone looking to buy a new car More