Ramsey Volvo

This is the third and fourth vehicle my family purchases from Ramsey Volvo. We have always been treated with the greatest degree of professionalism, and our concerns/needs addressed. To compliment the sal from Ramsey Volvo. We have always been treated with the greatest degree of professionalism, and our concerns/needs addressed. To compliment the sales experience, Ramsey Volvo has a phenomenal Service Department team, where customer service is a tradition. A truly pleasant experience, that will keep us coming back. More

I live in Kansas and started my search using Autotrader and Ebay. I was looking for an Acura TL and wanted one that was perl blue with camel interior. Those are not very popular cars so they are a little and Ebay. I was looking for an Acura TL and wanted one that was perl blue with camel interior. Those are not very popular cars so they are a little hard to find. I had been searching off and on for about 4 months when I come across one advertised on autotrader from Ramsey Volvo on a Tuesday night. The next day I emailed the dealership about some questions, and John Montenegro promptly called me back. Since I had been research that type of car for some time I knew exactly what I wanted and John was very helpful in answer my questions. Through that conversion I decided to place an offer on the car and after a couple of other phone calls between us throughout the day we had made a deal. The finally price actually ended up being a few thousand less than what I could buy the same car here in the Midwest at a dealership so I was happy with the price. Since I live Kansas, I decided to fly out to New Jersey and pick the car up and drive it back that Saturday. The Friday before I left, I had a issue with the back releasing all of my funds I had deposited so they wouldn't draft a cashier's check for the full amount making me $1,500 short. You can image my frustration especially since I had already purchased my plane ticket and was flying out early the next morning. I called the dealership and they told me that it wasn't a big deal and that I could put it on a credit card - tragedy adverted. :) When I arrived at the dealership, the car was clean and ready to go. I took it out for a test drive and was really pleased with it. John had all of the paper work ready to go so I was at the dealership for under an hour. After that I was in my new car and on my way home to Kansas. I highly recommend Ramsey Volvo. Everyone that I spoke with was very friendly and helpful making this long distance purchase an enjoyable experience. And as for the car (2006 Acura TL), it runs great, looks great, and I am extremely satisfied with the purchase. More

Stan was very professional. He and the finance manager (Vinnie) worked very dilligently to get us reasonable financing. The vehicle was an extremely good value and the dealership serviced the vehicle and (Vinnie) worked very dilligently to get us reasonable financing. The vehicle was an extremely good value and the dealership serviced the vehicle and changed the brakes before delivering the car to me. More

Excellent service from the minute I walked into the showroom to the minute I drove off with the new vehicle. The salesman who assited me was very knowledgeable and I would certainly refer anyone of my showroom to the minute I drove off with the new vehicle. The salesman who assited me was very knowledgeable and I would certainly refer anyone of my friends or relatives to him. Very satisfied with the entire process. More

This is our fourth Volvo from Ramsey Volvo and we have found our experience with the dealership and their staff to be consistently of the highest quality. Their sales people are knowledgeable, friendly a found our experience with the dealership and their staff to be consistently of the highest quality. Their sales people are knowledgeable, friendly and fair minded about pricing. I would not hesitate to recommend this dealership to anyone. More

The entire expereince in working with this dealerdship was excellent. The sales person, Gary was as thorough and informative as anyone i have ever purchased a car from before. There was an excelle was excellent. The sales person, Gary was as thorough and informative as anyone i have ever purchased a car from before. There was an excellent discussion on price and they were fair, open and honest. The experience when taking delivery was excellent and the car was immaculate. Great job. More

My partner and I decided that the best car for us would be a Volvo. We went to several different Volvo dealerships in the New Jersey area and had been disappointed until we came to Ramsey Volvo. I made a p be a Volvo. We went to several different Volvo dealerships in the New Jersey area and had been disappointed until we came to Ramsey Volvo. I made a phone call to make sure that the car that was advertised on their website was actually on their lot; Gary assured that it will be , and will have it ready for us to look at. (you'll be surprised at places that say they have one thing on their website and not have it when you arrive; they skirt the issue instead and try to get you to buy a more expensive car) Gary was very patient with us and very informative. This is our first Volvo and he was very understanding. Unfortunately, the first car we looked at wasn't within our budget, so we came back for a second time about a month later. We worked with Buzz and George Castillo and it just happened that the car we wanted was within the price range. They were all very nice , very patient and very helpful. The guys at this dealership seem to get along very well which shows good management. The atmosphere is very welcoming and not intimidating. My partner and I have decided that our next few cars will be a Volvo and definitely go back to Ramsey for their staff,and the honest pricing of the cars. The staff made our experience of buying our first Volvo wonderful. We are definitely going back --- thinking of the C30! More

I would like to thank all the staff at Ramsey Volvo for an exceptional service that they all provide and the high quality cars they offer. I have just leased a new XC70 and it's my 4th leased Volvo with th an exceptional service that they all provide and the high quality cars they offer. I have just leased a new XC70 and it's my 4th leased Volvo with this dealership!! They are great people and there is a pleasant environment there. Special thanks to Frank Benedict - the General manager, George Costillo - my salesman, John Montenegro - my first sales person and an Assistant manager these days, Vincent, the Business Manager, and Tammy the Administrator. Sincerely, Galina Pilmenstein. More

My current lease was near the end. For 3 years the leasor was not always pleasant, especially at this last day, the end of my lease when we were possibly ready to renew the terms. My dad and I spent a long was not always pleasant, especially at this last day, the end of my lease when we were possibly ready to renew the terms. My dad and I spent a long day shopping for a new lease that would be reasonably priced, safe for my daughter and where the staff would be friendly and helpful in time of need over the lease term. After multiple numbers and "deals", dad and I were tired. I received a call mid day from Gary at Volvo who had understood that the day was long and my tired daughter was in the car and we just wanted to go home. It was almost closing time when I returned Gary's call after he was kind enough to call me back earlier with some information. Gary stayed past closing time to sit down with us and go over any questions we had as well as the assistant manager to Buzz.Unfortunately, I forgot his name. Never once did we feel rushed, pressured to buy, "taken for". We actually felt as if we were amongst people that we had known for some time. The next day we returned to the dealership with more questions. Gary greeted us with a smile and arranged for Buzz to be available to answer any questions. Again, not once did my dad and I feel that we were being strung along or "played". They took their time and asked us what we needed to be happy. They were patient and gave us 100% of their time and efforts. Another visit my husband wanted to see the car and again I was so excited and Gary without hesitation or inpatience took us to see my potential new lease(even in the cold).I never felt embarassed or pressured when asking questions that may not have been familar to me, but common grounds to them. Each staff member was friendly and smiling. Then there was Vinnie. He was the cherry on the Sundae. The humor continued and the sensitivy to my financial needs continued in each department. The honesty and comfort level continued as well. After the papers were signed and the deal was "done", the service continued to be incredible. Gary took soooooooo much time to go eveything in my new car and never turned away or lost patience even when the questions may have seemed obvious. My current lease ended up coming back with an offer that was very comparable to the Volvo. WHat it really came down to was this.........the comfort and atmosphere of the Volvo dealership. The friendliness and family feeling I got that remained unchanged each time I walked through the volvo doors. I am looking forward to the next 4 years with the Ramsey Volvo dealership. More

I will start off by saying I am normally not one to take my time to write a review or speak on behalf of anyone but my recent experience with the folks at Ramsey Volvo left me feeling compelled to do so. I my time to write a review or speak on behalf of anyone but my recent experience with the folks at Ramsey Volvo left me feeling compelled to do so. I was in the market to replace my car and started my search on the internet. I found a 2 year old slightly used Volvo that was recently marked down and decided to go into their dealership to take a look. I had just finished coaching my daughters softball game so needless to say I was a bit underdressed. It was a very busy Saturday and as soon as I pulled in the lot Gary broke away for a minute to let me know he was finishing up with a customer and would be with me in a minute. I could tell from the moment I got to speak with him that he was proud of the product he sold. I had the service manager come out to my car and ask my wife and kids if they would like to come inside and watch TV and let the kids play in the playroom while I looked at the car. Gary enthusiastically showed me all of the features of this particular car and gave me some in depth knowledge of the entire Volvo product line. He took me for a test drive with two of my children and I knew at that point that this would be the car for us. Now I recently purchased a new Honda van so I braced myself for the tough negotiations and sales pitches that I knew I was about to hear. And....nothing... It was the smoothest transaction that I have ever experienced from bargaining the price to speaking with Vinnie in the warranty department. I purchased the car the day before Easter and they had it all ready to go for me on Monday morning. They were not going to let me take it before it was fully gassed, waxed, polished and inspected and met their standards of excellence. When I went to pick up the car Gary personally made sure I knew how every button and control operated so I would get the full enjoyment from my car. He even spent 20 minutes with me to get my cell phone hooked up to the blue tooth (don't know how I ever lived without that). To make a long story short the Ramsey Auto group and Gary in particular gave me the same personalized attention and service that you would think would only be reserved for someone in the market for a new car; or at the very minimum someone that was dressed better than me at that time. They were far more professional, courteous and thankful than the dealership I had just purchased my brand new 2009 Honda van from. I would highly recommend them and plan on doing more business with them in the future. More