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Ramsey Volvo

Ramsey, NJ

4.5
1,252 Reviews

575 State Route 17

Ramsey, NJ

07446

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1,252 Reviews of Ramsey Volvo

August 24, 2020

Overall experience was good. I was there for about 4 Overall experience was good. I was there for about 4 hours. One hour was for me to go have lunch, which was fine with me. During that time Ron w More

by NANCYOTOOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C
Aug 25, 2020 -

Ramsey Volvo responded

Thank you for your honest feedback. Rest assured that our complimentary beverages and snacks are only gone at the moment due to the current pandemic. Once we're cleared to resume business as usual, our great selection of beverages, snacks (and coffee machine) will return. Thank you for choosing us for your service needs.

August 21, 2020

Awesome and courtesy individuals in each department from the moment I walked in until the moment I left. Extremely pleasant atmosphere and an extremely clean environment. More

by SSUMPTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 25, 2020 -

Ramsey Volvo responded

Thank you so much for sharing! We're glad you had a great service experience!

August 21, 2020

The service department tries to sell you repairs that you don’t necessarily need, especially if they see a woman servicing her car. I purchased A car that was supposed to be Certified Pre-Owned by the dealer More

by Mcvett68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Galli
Aug 24, 2020 -

Ramsey Volvo responded

We're very sorry that you feel this way. We absolutely do not discriminate or suggest unnecessary repairs based on gender or any other factor. Our team of Certified technicians simply suggest maintenance as required by Volvo and it's always up to the customer to accept or decline any of those suggestions. We do value your business and hope that you will give us another chance to earn your confidence and your business in the future.

August 21, 2020

Too expensive labor. Maybe a more realistic pricing scale should be utilized than book value. Real time might be a better scale. Senior citizen ricing could also be a consideration. More

by edellert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Aug 25, 2020 -

Ramsey Volvo responded

Thank you for your feedback, we appreciate you choosing us for your service needs. Our Management team will definitely investigate your suggestions!

August 21, 2020

Everything went super smooth with all involved in my deal. I will definitely be referring others to your dealership. Thank you for all your help. More

by PETERCAT79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce wollman
Aug 25, 2020 -

Ramsey Volvo responded

Thank you for sharing this with us, we appreciate the kind review!

August 21, 2020

Steve in service was extremely helpful got my vehicle in and out fast, great service ,highly recommended Ramsey Volvo service for all your Volvo needs More

by PKELLY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
Aug 25, 2020 -

Ramsey Volvo responded

Thank you for sharing your service experience with us, we're glad it was a great one!

August 21, 2020

Your salesperson, Danny Falk, was helpful and professional in completing my purchase remotely. The vehicle was ready for pick up when promised and the delivery personnel were courteous and profe More

by FBRENNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Falk
Aug 25, 2020 -

Ramsey Volvo responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

August 21, 2020

very kindly and price also very good dealer. volvo is my very kindly and price also very good dealer. volvo is my first time. I used all luxury brand car but volvo is better than other luxury brand car. More

by SAN6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Galli, John Montenegro, Tim Bourne, Richard Sass, Carlos Perez, Max Semeran, Chris Corrigan
Aug 25, 2020 -

Ramsey Volvo responded

Thank you - we're glad you had a 5-star experience!

August 20, 2020

Tim was great chatting on the phone, getting me into the right car at a price I could afford and then rushing to get me delivery. More

by SMAYEROWITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bourne
Aug 25, 2020 -

Ramsey Volvo responded

Thanks for sharing your experience with us, we're glad it was a great one!

August 19, 2020

Chris, my sales assistant was terrific. He was kind, knowledgeable, helpful and funny. He was available or got back to me quickly if we missed each other. More

by VERAOZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher in finance and Michael that went over how my car works, Chris Corrigan
Aug 19, 2020 -

Ramsey Volvo responded

Thank you for sharing, we appreciate the great feedback!

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