Randall Reed’s Planet Ford 635
Garland, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The Service Advisor is Excellent as is the Service Departmen Keith Oakley is excellent. Knowledgeable and efficient. The service technicians are thourough and excellent. The waiting room is a step above most Keith Oakley is excellent. Knowledgeable and efficient. The service technicians are thourough and excellent. The waiting room is a step above most if you decide to wait. I am a regular and happy customer. More
A great experience, a great car. Brad Clem, our sales person, knew immediately what we wanted and narrowed our choices down to 3. We fell in love with the first one we drove and Brad Brad Clem, our sales person, knew immediately what we wanted and narrowed our choices down to 3. We fell in love with the first one we drove and Brad took great pains to familiarize us with all the amenities our choice has. Insured us if we had problems or questions to get back with them anytime. They really pay attention to the customers. More
Service Issue I have a clip out on my back bumper and have asked 3 x now to get this fixed and it is still not fixed. Please assist. I have a clip out on my back bumper and have asked 3 x now to get this fixed and it is still not fixed. Please assist. More
Why we recommend anyone considering Prestige Ford As we set foot on the premises, Greg Lusk greeted us and led us through procurement process from start to finish. Great experience! Very pleased! As we set foot on the premises, Greg Lusk greeted us and led us through procurement process from start to finish. Great experience! Very pleased! More
Fixed the problem Wait time for vehicle to get diagnosed is really long especially when you consider every day my trucks are not on the road I loose money. Have had a l Wait time for vehicle to get diagnosed is really long especially when you consider every day my trucks are not on the road I loose money. Have had a lot of trouble with the transit diesel and will not buy another one. More
Great! Everyone was so helpful and kind to my needs. Thank you Mr.Lusk. the experience was very enlightening to the way to purchasing a car cpuld . Everyone was so helpful and kind to my needs. Thank you Mr.Lusk. the experience was very enlightening to the way to purchasing a car cpuld . More
Second-to-none I’ll use Randall Reed’s Prestige Ford the rest of my life. They should be the standard bearer for all dealerships and service departments. I’ll use Randall Reed’s Prestige Ford the rest of my life. They should be the standard bearer for all dealerships and service departments. More
Service Had great service! Ron v always is courteous and cheerful that’s why I bring all our vehicles to him. Always gets us in and out promptly Had great service! Ron v always is courteous and cheerful that’s why I bring all our vehicles to him. Always gets us in and out promptly More
Excellent salesman The way that Mr. Jose Rodriguez gives me to all my questions was very professional and respectful person, never had same experience with another deale The way that Mr. Jose Rodriguez gives me to all my questions was very professional and respectful person, never had same experience with another dealer . More
Worth the effort to find the dealership With the roads under construction leading to the dealership, we found it difficult to get there but ended up being well worth the effort. Greg Lusk an With the roads under construction leading to the dealership, we found it difficult to get there but ended up being well worth the effort. Greg Lusk and Terrance Harkey were great. While Greg worked hard to find the best deal available for us, Terrance walked us through every bell and whistle on our new Expedition Limited Max. We left the dealership confident that we had gotten the best deal possible and the best service program that fit our needs. A NO-PRESSURE approach made it a pleasant experience. In addition to the sales team, the service department is outstanding as well. It's hard to find an honest car sales and service business (I have had experience with the worst) but when you do, you'll keep going back. Thanks again Greg & Terrance. You're the BEST. Art & Mary More


