Randall Reed’s Planet Ford 635

Completely Satisfied With My Recent New Car Purchase! All my expectations were met during my purchase of a new car at Prestige Ford of Garland! This the second vehicle purchased from this dealership and I All my expectations were met during my purchase of a new car at Prestige Ford of Garland! This the second vehicle purchased from this dealership and I highly recommended them to my friends and family! More

Service So is service good? Yes. However! I miss the guys/galls meeting me at my car asking how they can help or what I was needing. I walk in and there are 4 So is service good? Yes. However! I miss the guys/galls meeting me at my car asking how they can help or what I was needing. I walk in and there are 4 men sitting behind a desk and I wait then a few minutes later I am greeted! I feel like I am interrupting their day:( I did like that David did remember who I was without asking me my name and quickly asked for my car to be pulled around when I returned hours later. More

Amazing service! Wonderful service, were so helpful and gave us an amazing deal! Would recommend anyone and everyone for complete vehicle service. Overall, well done w Wonderful service, were so helpful and gave us an amazing deal! Would recommend anyone and everyone for complete vehicle service. Overall, well done work and great customer service. More

Excellent Customer Service I have always received excellent and quick service at this dealership. Friendly and helpful whether I make an appointment or not. Tony Roberson is the I have always received excellent and quick service at this dealership. Friendly and helpful whether I make an appointment or not. Tony Roberson is the best. More

Great service The people are very courteous and respectful. Service is done as needed and prices are reasonable and competitive. Keeps my F150 reliable and value up The people are very courteous and respectful. Service is done as needed and prices are reasonable and competitive. Keeps my F150 reliable and value up. Thanks Prestige! More

Excellent The service department was amazing, my wife had an appointment to have the truck serviced but she was running late that morning, the guys at the servi The service department was amazing, my wife had an appointment to have the truck serviced but she was running late that morning, the guys at the service department were courteous enough to squeeze her in, I’m very pleased with the staff, this is the second vehicle I buy at this garland dealership and It defently won’t be the last one!! More

Great service fair price Purchased 2019 f 250 great service fair prices fourth vehicle purchased here. I will be back for my next .Everyone here treated me like friends always Purchased 2019 f 250 great service fair prices fourth vehicle purchased here. I will be back for my next .Everyone here treated me like friends always feel comfortable when I'm here for sales or service. Never had any high pressure to buy anything. More

everything greatexcept for one issue When I took my truck in for the 40,000 mile check I was told my rear breaks were getting thin an that I would need to change them at my 45,000 mile ch When I took my truck in for the 40,000 mile check I was told my rear breaks were getting thin an that I would need to change them at my 45,000 mile check. Was told the rear brakes normally need to be replaced at 45,000 miles. Low and behold at 45,000 I was told the rear breaks were still good and that they didn't need changing. Not sure if I was lied to before. More

The amazing service and the best people The are good the only thing is the don’t call back on time and the don’t provide drink on wait time the need free cafeteria The are good the only thing is the don’t call back on time and the don’t provide drink on wait time the need free cafeteria More

Persistence Pays Off Normally when you need to take your vehicle back to the dealer for a maintenance issue, it's irritating. But when we faced an unexpected complication, Normally when you need to take your vehicle back to the dealer for a maintenance issue, it's irritating. But when we faced an unexpected complication, the service department - starting with Jeff Hoening the service writer - got very persistent to diagnose and cure a faulty Sync3 system that sporadically seemed to think it was somewhere it wasn't. But throughout the service call, Jeff Hoening kept me up to date and got the work completed - successfully it appears - ahead of schedule. More