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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,328 Reviews

1,328 Reviews of Randall Reed's Planet Ford - Service Center

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July 05, 2023

Great service really friendly customer service was excellent i will recommend anyone to this location More

by 10JANEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Very professional and attentive to my needs. Customer service was outstanding. Would recommend to others. More

by hecenriquez70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

The service department diagnosed and fixed my problem. Jeff Stapp and his crew are Awesome More

by JHBAILEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
July 04, 2023

Your service tech left my truck smelling like oil and body odor had to get my truck detail after service. More

by levigaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
July 04, 2023

Mark and his team were great to work with. I appreciated the level of communication given I had to leave my vehicle with them for a few days. Added bonus… they delivered the car back to the ho More

by NICK.DEAVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
July 04, 2023

Truck was ready but not received a call. Guy in front was very friendly. Good. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
July 04, 2023

Great service and quick repair after a few days wait to get it seen by by a technician. Kelly was wonderful in keeping me informed. More

by ANNEPALMER2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
July 02, 2023

My service advisor took care of my car and helped me through every step of my repair More

by cherekia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
July 01, 2023

Phenomenal job as always. Even with a full shop I was well taken care of. My man Rodney gets the job done and done right. Randall Reed is my do-to for anything related to m More

by Bleisinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
July 01, 2023

In and out in less than an hour. Can not ask for anything more. Very timely. More

by JL.ROSENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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