Adrian Allen

Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled timeline. Thank you More

by JMD1001 Verified Customer Verified Customer

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It's a great dealership however, what's the point of making a service appointment when I've been here for over 2 hours for an oil change. making a service appointment when I've been here for over 2 hours for an oil change. More

by jlucasjr82 Verified Customer Verified Customer

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Completed the transaction in a timely manner, as it was cash transaction. Have been a Ford product, user for 25 years or more. Impressive design with the eco boost design, Technology features tha cash transaction. Have been a Ford product, user for 25 years or more. Impressive design with the eco boost design, Technology features that are 1st class. More

by steve.brown.brown1957 Verified Customer Verified Customer

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Great customer service . Whole process went smoothly and was in and out in no time at all. Whole process went smoothly and was in and out in no time at all. More

by michaelagarcia1982 Verified Customer Verified Customer

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Courteous and professional customer representatives in the Fast Lane department. Work is completed either before or on time. the Fast Lane department. Work is completed either before or on time. More

by jbhall195p Verified Customer Verified Customer

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They Let You Know What Really Is Needed and Gives You Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Goin Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Going On The 6th Today. More

by FDSCAFFOLD Verified Customer Verified Customer

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Routine maintenance service but identified a few issues which I appreciated. Worked to get me setup for a loaner and get my vehicle into service queue. No hassle. Adrian was great to work with. Highly reco which I appreciated. Worked to get me setup for a loaner and get my vehicle into service queue. No hassle. Adrian was great to work with. Highly recommended More

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The service department is very good about keeping you informed about how the work is progressing and if they had anything else that needs to be done very professional and concerned that we're happy about informed about how the work is progressing and if they had anything else that needs to be done very professional and concerned that we're happy about the service More

by CRISTYJOE1947 Verified Customer Verified Customer

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Never have had a problem with Randall Reed. Always professional and courteous. They have always gone above and beyond to help me with any issues that arise. Hope they continue 😉 They are a gr Always professional and courteous. They have always gone above and beyond to help me with any issues that arise. Hope they continue 😉 They are a great team. More

by angelaworrell.1993 Verified Customer Verified Customer

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The dealership did a great job performing service and addressing the issue with my vehicle. addressing the issue with my vehicle. More

by JF Verified Customer Verified Customer

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