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Randall Reed's Planet Ford - Service Center
Humble, TX
1,303 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
1,303 Reviews of Randall Reed's Planet Ford - Service Center
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February 13, 2020
Replace bed cover top plate Kevin was very helpful and knowledgeable. He ordered the part, gave me an estimate and stuck to the price. He promptly called me and let me know tha Kevin was very helpful and knowledgeable. He ordered the part, gave me an estimate and stuck to the price. He promptly called me and let me know that it came in; and I made an appointment and it was taken care of. More
by rwilson
February 13, 2020
I worked with Amanda, Service Advisor, and she delivered excellent customer service from when I entered the Service Department to when I left the Service Department! excellent customer service from when I entered the Service Department to when I left the Service Department! More
by garzamelisa
Employees Worked With
February 13, 2020
super professional & friendly fixed everything & helped me get it paid for with ford app points. much appreciated. don't need to add anything else, silly 25 word minimum fixed everything & helped me get it paid for with ford app points. much appreciated. don't need to add anything else, silly 25 word minimum More
by mike
February 11, 2020
Informative & excellent service provided. Service person excellent communication and explained all regarding this service. Explained service needed. Knowledgeable, I was updated as service pro Service person excellent communication and explained all regarding this service. Explained service needed. Knowledgeable, I was updated as service progressed, coffee to drink & TV to watch. More
by patballon
Employees Worked With
Ricky Janeau
February 11, 2020
Great Service!! I took my F150 2019 for a 5k service. The service department was very professional, quick and knowledgeable. I will continue bringing my truck to Planet ford in Humble for any service or repa service department was very professional, quick and knowledgeable. I will continue bringing my truck to Planet ford in Humble for any service or repair . Thanks More
by josemiguelperezmedina
Employees Worked With
Irma
February 10, 2020
Knowing that I have Premier extended warranty, dealer can be more accommodating to my schedule and have on site rental initiated to prevent unnecessary 2 hour wait. be more accommodating to my schedule and have on site rental initiated to prevent unnecessary 2 hour wait. More
by cwlaoc
Employees Worked With
February 08, 2020
Excellent service by this dealership Very pleased with the service that I received from this ford dealership. Kept updating how the service was going on with my F-150 Ford Very pleased with the service that I received from this ford dealership. Kept updating how the service was going on with my F-150 Ford More
by magnoliaplace
February 05, 2020
Very professional, courteous and thorough. Great people to work with for service on our F150 and F450. Jeff Stapp runs a great service department with excellent techs. to work with for service on our F150 and F450. Jeff Stapp runs a great service department with excellent techs. More
by Joelbrookshire
Employees Worked With
Other Employees :
Jeff Stapp, Nick Lang, John 'JT' Thomas
February 04, 2020
Always Great Service I take my F250 for everything I need for my truck. the service, professionalism, friendliness and speed is the reason. if there are any findings they I take my F250 for everything I need for my truck. the service, professionalism, friendliness and speed is the reason. if there are any findings they always call before proceeding with the work. More
by roger
Employees Worked With
Irma
February 04, 2020
Service Tim did a great job handling my F250 repair issue. Repair done in reasonable time and reasonable cost. Tim kept me informed of status. Good Tim did a great job handling my F250 repair issue. Repair done in reasonable time and reasonable cost. Tim kept me informed of status. Good More
by 250 owner
Employees Worked With
Tim Znidarsic
