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Randall Reed's Planet Ford - Service Center
Humble, TX
1,329 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,329 Reviews of Randall Reed's Planet Ford - Service Center
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March 22, 2020
Was headed out of town, they were able to get me in and out quickly at the end of the day. Thank you for your help!! out quickly at the end of the day. Thank you for your help!! More
by Ford driver
Employees Worked With
March 20, 2020
I have been a customer of this dealership for 15 plus years. I have had nothing but good experience with them. Their staff is always helpful and pleasant. years. I have had nothing but good experience with them. Their staff is always helpful and pleasant. More
by Sgardner494
Employees Worked With
March 20, 2020
Recall on Explorer Very pleased fixed recalls sooner that was expected...very please with my service writer. Called car ready and had to wait for me had car pulled up an Very pleased fixed recalls sooner that was expected...very please with my service writer. Called car ready and had to wait for me had car pulled up and ready More
by ktwilliams2008
Employees Worked With
mark mundy
March 19, 2020
Service to Fleet Vehicle This was easy to schedule and appointment. Drop off was quick and there was friendly service. They were accommodating to my pickup schedule and ever This was easy to schedule and appointment. Drop off was quick and there was friendly service. They were accommodating to my pickup schedule and everything was ready when discussed. More
by TSU
Employees Worked With
Mark
March 19, 2020
Oil change, 1st in line, they took a mustang before me for an oil change too. I noticed and let them know. She had to stop and do my oil change. She's terrible. Everytime I go there, there is an issue th for an oil change too. I noticed and let them know. She had to stop and do my oil change. She's terrible. Everytime I go there, there is an issue that she was involved in. More
by Portia.lyn.turnbull
Employees Worked With
Female IDK her name. She does oil changes. Terrible.
March 18, 2020
A wonderful, caring dealership! Always patient and caring, this dealership has dealt with my aging auto so well over the years. Very attentive service and a big thank you to the ex Always patient and caring, this dealership has dealt with my aging auto so well over the years. Very attentive service and a big thank you to the experts who did the actual sleuthing and repairs. Thank you all so much! More
by CC
Employees Worked With
Other Employees :
receptionist, towing, and mechanics, Nick Lang, John 'JT' Thomas
March 13, 2020
Great customer service! Went in to complete some recalls and it was quick and easy. While i was there, the service advisor noticed I needed wiper blades and he took care of that too. and it was quick and easy. While i was there, the service advisor noticed I needed wiper blades and he took care of that too. More
by Jed B
Employees Worked With
John 'JT' Thomas
March 12, 2020
Much Appreciation No matter the reason for visiting/using the Randall Reed's facility, purchasing a new vehicle, service an exiting vehicle or to just view the showroom No matter the reason for visiting/using the Randall Reed's facility, purchasing a new vehicle, service an exiting vehicle or to just view the showroom room to see what is being offered, the staff is always there to assist you and answer any questions you may have; without any pressure. Andy Gros More
by golferandy
Employees Worked With
Other Employees :
Nick Lang, John 'JT' Thomas
March 11, 2020
Service advisor is always helpful and friendly. The waiting area is comfortable and the restaurant makes the wait more tolerable. I am not happy with the reliability of my vehicle, requiring me to be i waiting area is comfortable and the restaurant makes the wait more tolerable. I am not happy with the reliability of my vehicle, requiring me to be in the service department in the first place, but that is not the fault of the service advisor. More
by r_rieger
Employees Worked With
John 'JT' Thomas
March 11, 2020
Great Product & Service Great experience each time we purchase a vehicle or service our vehicle at RRPF! Excellent information given upfront, timelines are most always met an Great experience each time we purchase a vehicle or service our vehicle at RRPF! Excellent information given upfront, timelines are most always met and the people are genuinely friendly. More
by robert.b.leatherman
Employees Worked With
Brian Smith
