Lorena Barker
Lorena Barker at Randall Reed's Planet Ford

Lorena Barker

Customer Service Drive Manager

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.9
171 Reviews
4.9

171 Reviews

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171 Reviews of Lorena Barker

October 30, 2026

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Employee Rating

Great staff and service team. Appreciate the friendly interactions and great customer service for the team More

by MGBUTLER1993
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Recommend Dealer
Yes

Other Employees Tagged: Todd Silva , Rodney and Tim

October 12, 2026

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Friendly staff, efficient service when repairing issues, pefer this location for all my car sercice needs More

by MGBUTLER1993
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Silva

September 28, 2026

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Always great customer service. Friendly and efficient staff, quick repairs and comfy waiting area in the cafe More

by MGBUTLER1993
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Silva , Rodney and Mackenzie

September 17, 2026

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My vehicle was picked up at my home, serviced and returned to my homes the same day. It’s running smoothly and as expected today. Thanks Randall Reed’s Planet Ford. More

by JIMMYQ42
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Recommend Dealer
Yes

August 22, 2026

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Their friendly, prompt and very very courteous we really really enjoy our mustang thank you More

by joeysteinecke
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Recommend Dealer
Yes

August 16, 2026

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Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled More

by JMD1001
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Recommend Dealer
Yes

July 25, 2026

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The parts people REALLY know their products. I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect More

by Davidsimpson
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Recommend Dealer
Yes

July 24, 2026

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Great customer service . Whole process went smoothly and was in and out in no time at all. More

by michaelagarcia1982
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Recommend Dealer
Yes

July 18, 2026

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Professional staff great atmosphere definitely will be back again ☺️ Love driving a Ford truck since I was young More

by TYSAM21
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Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Amanda Wade

May 31, 2026

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The service department is very good about keeping you informed about how the work is progressing and if they had anything else that needs to be done very professional and concerned that we're happy about More

by CRISTYJOE1947
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Recommend Dealer
Yes

Other Employees Tagged: Todd Silva, Adrian Allen

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