Randall Reed's Planet Ford - Service Center

Great service. Irma did a great job of keeping me up to date on the progress of my vehicle. A loaner car was ready for me once my car was diagnosed with the problem Irma did a great job of keeping me up to date on the progress of my vehicle. A loaner car was ready for me once my car was diagnosed with the problem. More

Involved in a accident and Planet Ford repaired my vehicle. I was involved in an accident and they repaired my vehicle. They were very professional and very nice to me when I called to ask about my truck. I was involved in an accident and they repaired my vehicle. They were very professional and very nice to me when I called to ask about my truck. More

Rosie was very professional and pleasant! Excellent Rosie, is definitely an asset to your company! Extremely pleasant and professional! She’s shows that she cares about her customers and has great prof Rosie, is definitely an asset to your company! Extremely pleasant and professional! She’s shows that she cares about her customers and has great professional skills. JT, greeted me when I walked in and when I asked for Rosie, he didn’t point her out, he walked me down to her More

Oil Change I have a problem with the service on Oil Change. Ms. Barker fixes the problem I was very appreciated to her for taking care of the problem. I have a problem with the service on Oil Change. Ms. Barker fixes the problem I was very appreciated to her for taking care of the problem. More

Service visit was great. Was in and out. They care of all my services needs this time. I will be back for service.. would recommend this quick lane department.. my services needs this time. I will be back for service.. would recommend this quick lane department.. More

Had an excellent experience here. The staff was friendly the service was performed in the time promised and the prices were reasonable. I would definitely be back. the service was performed in the time promised and the prices were reasonable. I would definitely be back. More

service on truck Felt welcomed the moment we walked in, Irma was nice and helped us thru every step of the way...took the truck to be checked and the truck runs great Felt welcomed the moment we walked in, Irma was nice and helped us thru every step of the way...took the truck to be checked and the truck runs great and I have no complaints... would def come here again.. More

First Oil Change An appointment for changing oil in my new truck was provided quickly upon my request, and the service was done in a timely manner. By chance, I met K An appointment for changing oil in my new truck was provided quickly upon my request, and the service was done in a timely manner. By chance, I met Ken Riley (my sales person) in the snackbar area, and he took time to greet me, answer any new questions I might have after driving my truck 5000 miles, and , in general, to make my visit a pleasant one. More

Great Service Thank you for taking care of my oil changes/tire rotation. Very satisfied with service. Will definitely plan to get my next oil change at Planet Ford. Thank you for taking care of my oil changes/tire rotation. Very satisfied with service. Will definitely plan to get my next oil change at Planet Ford. Thank you! More

Scheduled service I made an appointment to have my oil changed and recall notices. After arriving and waiting I went to the advisor to ask what was the delay I had an I made an appointment to have my oil changed and recall notices. After arriving and waiting I went to the advisor to ask what was the delay I had an appointment. I was then told that it was a 1st come 1st serve basics the they wouldn't be able to do the recall since it would need the entire day. What was the point of the appointment if they wasn't going to honor it. Poor customer services skills and no communications. 3 1/2 hour later my car was finally ready. Very disappointed. More