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Randall Reed's Planet Ford - Service Center
Humble, TX
1,327 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,327 Reviews of Randall Reed's Planet Ford - Service Center
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November 01, 2019
I take all my vehicles no matter the make or model to planet ford of humble. This is the first time purchasing the 4 oil change deal. I found it to be a better deal than buying my own oil and filter and planet ford of humble. This is the first time purchasing the 4 oil change deal. I found it to be a better deal than buying my own oil and filter and then having to do the job. Thanks for the quick service. More
by Lou
Employees Worked With
Rosie Jones
October 28, 2019
I got what I asked for. An oil and filter change. I just I got what I asked for. An oil and filter change. I just wish they’d quit trying to sell me the extras. Too expensive for air filters (engine and ca I got what I asked for. An oil and filter change. I just wish they’d quit trying to sell me the extras. Too expensive for air filters (engine and cab) for one on a fixed income. More
by Glc
Employees Worked With
John 'JT' Thomas
October 27, 2019
Oil change Went to the quick lube in Porter on a busy Saturday around 1100. Checked in. Was told that there was a 2 hour wait. I decided I’d go ahead and wait b Went to the quick lube in Porter on a busy Saturday around 1100. Checked in. Was told that there was a 2 hour wait. I decided I’d go ahead and wait bc I had a free oil change courtesy of Belinda Sage at planet(Tks). I was in and about in 45 mins. Not bad for a busy Saturday. More
by F 150
Employees Worked With
October 26, 2019
Free oil change Very friendly and courteous staff. for a Saturday morning; everything went surprisingly fast; only 2 hour wait. Clean waiting area. Tv on to hel Very friendly and courteous staff. for a Saturday morning; everything went surprisingly fast; only 2 hour wait. Clean waiting area. Tv on to help time pass a little quicker. More
by Explorer
Employees Worked With
don't remember names
October 23, 2019
Excellent Brought my truck in to have a recall checked. My salesman met me at the service center and I was taken care of quickly and notified by email as soon Brought my truck in to have a recall checked. My salesman met me at the service center and I was taken care of quickly and notified by email as soon as it was complete. More
by Denise
Employees Worked With
Sean
October 23, 2019
NICK LANG NICK HAS ALWAYS TAKEN EXCELLENT CARE OF MY WIFE AND MY VEHICLE.. HE ALWAYS GETS US IN, IN A TIMELY MANNER AND MAKES IT AS EASY AS POSSIBLE. NICK HAS ALWAYS TAKEN EXCELLENT CARE OF MY WIFE AND MY VEHICLE.. HE ALWAYS GETS US IN, IN A TIMELY MANNER AND MAKES IT AS EASY AS POSSIBLE. More
by JACQUES VERRON
Employees Worked With
Nick Lang
October 18, 2019
Always a good experience! In the past, I was reluctant to have my vehicle oil changes done at the dealership, but that opinion has changed. They’ve made it convenient and easy In the past, I was reluctant to have my vehicle oil changes done at the dealership, but that opinion has changed. They’ve made it convenient and easy to get in and out quickly. The accommodations while waiting are comfortable and I can get work done if needed. More
by CAR
Employees Worked With
Nick Lang
October 18, 2019
Best Service Department Ever The service department especially Nick, did a grate job. on my vehicle. I would highly recommend you service department also, your sales force is gre The service department especially Nick, did a grate job. on my vehicle. I would highly recommend you service department also, your sales force is great. More
by graves1
Employees Worked With
Nick Lang, Nick Lang
October 18, 2019
Service Went in for routine service and was recommended to service auto for 40,000 miles,which I was glad to be told and several items were taken care of . G Went in for routine service and was recommended to service auto for 40,000 miles,which I was glad to be told and several items were taken care of . Good job. More
by Regina
Employees Worked With
Perry
October 17, 2019
Great thorough Service! Thorough check during oil change identified a weak battery. So much better to replace during service than be stuck on the road with my family with a d Thorough check during oil change identified a weak battery. So much better to replace during service than be stuck on the road with my family with a dead battery. Nick always makes sure that my truck has a complete check when I bring it in. More
by Bob
Employees Worked With
Nick Lang
