Randall Reed's Planet Ford - Service Center
Humble, TX
1,303 Reviews of Randall Reed's Planet Ford - Service Center
Our service advisor, Mark Mundy, is the best in providing personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! More
Great customer service. In and out in less time than I expected. Service plans were explained in detail by my service advisor. In and out in less time than I expected. Service plans were explained in detail by my service advisor. More
Ned gave 5🌟 service! I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recomm I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recommend him. More
I got a follow-up on my service, not everyone has bad customer service, the lady who called me was very nice and willing to help!!! customer service, the lady who called me was very nice and willing to help!!! More
Called for appointment for filter/oil change, none needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. More
No issues. Just an oil change. Place looks clean and workers seem helpful. Oil changes these days always seem to take a bit longer than I think they should, but Just an oil change. Place looks clean and workers seem helpful. Oil changes these days always seem to take a bit longer than I think they should, but I have been here twice and it took about an hour each time. I can live with that. More
Came into service without an appointment,my vehicle was diagnosed and repaired in the same day. I wasn’t expecting that but it sure was nice to have it back so quickly. diagnosed and repaired in the same day. I wasn’t expecting that but it sure was nice to have it back so quickly. More
8th car to buy from the same salesman Richard Fuller. Always a great experience. Highly recommend. Always a great experience. Highly recommend. More