Randall Reed's Planet Ford - Service Center

Kelli C. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. More

Poor communication, lack in customer support, and dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disapp dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disappointing, and I’ll have to drive farther to get better service. More

Good service and friendly customer service. Answered questions and returned calls. I will recommend to my friends Answered questions and returned calls. I will recommend to my friends More

Always an amazing customer service and I felt I was not just a number but a Ford family member walking in and how attentive they are when they have my vehicle just a number but a Ford family member walking in and how attentive they are when they have my vehicle More

Courteous, knowledgeable and helpful service from sales people to financing. I recommend Planet Ford Humble. people to financing. I recommend Planet Ford Humble. More

Service was good and waiting area. I was disappointed they don't wask or vacuum with service. I was disappointed they don't wask or vacuum with service. More

Fixed the problem quick and fast. Was pleased with the result. Haven’t had anymore issues. Was pleased with the result. Haven’t had anymore issues. More

I will never be returning to this dealership. The service department's negligence almost resulted in me losing my life. I was also told that it would cost $700 to replace a headlight bulb, becaus The service department's negligence almost resulted in me losing my life. I was also told that it would cost $700 to replace a headlight bulb, because they tried to add additional labor that was not necessary. I've been loyal to this dealership for years but have been repeatedly treated horribly in the last year. More

Mark is always so helpful. All of your service employees are welcoming, kind and respectful. All of your service employees are welcoming, kind and respectful. More

Financiamiento muchos problemas estoi esperando respuesta del banco con los de fusibles que no me an quitada de mi pago del banco con los de fusibles que no me an quitada de mi pago More