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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,335 Reviews

1,335 Reviews of Randall Reed's Planet Ford - Service Center

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December 05, 2023

Fast and delivered on time. Very happy with experience. Will definitely continue to get work done here More

by DCARVER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2023

Personnel was friendly and service was fast! Thank you! Great experience and will return next oil change. More

by renee.anderson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane employees
December 03, 2023

Awesome dealership good people very prof. And knowledgeable about the needs of its customers would highly recommend them. More

by paul.singleton08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
December 02, 2023

they were kind respectful and efficient every service dept out there could learn a lesson from them. very happy with my service. Mark my service advisor was great. More

by wtyangl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
December 02, 2023

Very happy with are service rep Kelli Campbell she is a amazing very personable will only use her More

by GLAWSON712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
December 02, 2023

It’s a very clean dealership with a excellent staff, the advisors are awesome and I will recommend. More

by DEREKJAMAAL337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Very friendly! I enjoyed the visit.very detailed when it came time for my service to my truck! More

by RGFORTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
November 30, 2023

Basically I was told a service could be performed at quick lane , then I was told it couldn’t and I had to drop my truck off for 8 days in order to get a trailer harness looked at. That is unacceptable. More

by DWISEN6044
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trey
November 30, 2023

I have had issues with "Death Wobble" in the front of my truck since the end of June 2023. I have had it happen four times and have taken in for service three times since the inital occurance as it reoccur More

by maddogjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ned Shortsleeves. I also spoke to the service manager.
November 30, 2023

Not recommending this place to anyone since the last time they serviced my vehicle & a poor job or no job was done in return car stalled almost killed me More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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