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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,304 Reviews

1,304 Reviews of Randall Reed's Planet Ford - Service Center

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November 14, 2023

Everyone is friendly and helpful. I like the diner/waiting area they have at the dealership. I purchased my car here and I like the service I receive at the dealership. More

by MILESNICHOLSON281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
November 12, 2023

Y’all r very accurate when it comes to ur customers I like that keep up the good work More

by erichall.eh49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Everyone was helpful and knowledgeable. My purchase was made easy. Would recommend Planet Ford to anyone More

by cunninghamk7
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

So many issues that could be resolved with common sense and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at t More

by BLAKEHIHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
November 10, 2023

I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More

by Bobblt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Great work done. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. More

by gavaz2435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Tim provided excellent service and support servicing my F-150 and helping get me back on the road. More

by JIMTILLEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
November 08, 2023

Service advisor Kelli Campbell is the reason for the 5 star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s frie More

by BILL-KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
November 08, 2023

Awesome dealership and salesman nice team really good experience would recommend to family and friends Thanks More

by vasquez78520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey
November 08, 2023

Salesman was great, finance guy was great and even the tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! More

by Btrahan72
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon dewulf
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