Randall Reed's Planet Ford - Service Center
Humble, TX
1,304 Reviews of Randall Reed's Planet Ford - Service Center
Everyone is friendly and helpful. I like the diner/waiting area they have at the dealership. I purchased my car here and I like the service I receive at the dealership. I like the diner/waiting area they have at the dealership. I purchased my car here and I like the service I receive at the dealership. More
Y’all r very accurate when it comes to ur customers I like that keep up the good work like that keep up the good work More
Everyone was helpful and knowledgeable. My purchase was made easy. Would recommend Planet Ford to anyone My purchase was made easy. Would recommend Planet Ford to anyone More
So many issues that could be resolved with common sense and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at t and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at the dealership that’s too long especially when it was an oil change and a battery. More
I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More
Great work done. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. More
Service advisor Kelli Campbell is the reason for the 5 star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s frie star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s friendly and responds promptly to text messages. She went above and beyond to make sure my experience was good…. Thanks, Kelli! More
Salesman was great, finance guy was great and even the tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! More