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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,305 Reviews

1,305 Reviews of Randall Reed's Planet Ford - Service Center

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November 01, 2023

The service department at Planet ford 1960. Has always been the best. They have taken care of my car and outdone themselves always striving to give the best service possible. Would defiantly re More

by JSRODRI1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
November 01, 2023

Mr Rodney try hard helping me but maybe the mechanics or another issues there don’t support the faces on the service department I’m tired off that situation with my F250 2022 So I sale that truck and m More

by Castrogroupconstruction
Recommend Dealer
No
Employees Worked With
Thanks Mr Rodney I know you try and you be honest person
November 01, 2023

Lorena and team are transparent and knowledgeable. Lorens and Jose do not approach from a sales technique rather as advisors on what is needed and what is preventative. They communicate the importance More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Rondney did a good job helping me get my recall completed in a timely manner More

by CAMERONCLARKE1202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney bo
October 31, 2023

1. Service Representative: 4 stars 2. Diagnostics: ? 3. I paid for the diagnostics and even though I showed them the receipt from online credit payment they continued to say that I had not paid!!!! The dea More

by MENTAKISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Joseph was great and I couldn’t be more satisfied with the service and turnaround time. More

by FIREBALL57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
October 30, 2023

Very responsive and easy to talk to about future needs. Will definitely come back when I return to the Houston area More

by XJAMES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
October 30, 2023

Will only use this dealership for all my sevice needs. They always go above what’s expected. More

by johnate76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

This is our 4th vehicle to purchase from Randall Reed. Mr Fuller is the best. More

by lynda.kinard
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Brittney was diligent in noticing and writing up all the damages!!! She also arranged for the service dept to complete the registration inspection on the car. More

by ROBERTHUTSELL
Recommend Dealer
Yes
Employees Worked With
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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