Randall Reed's Planet Ford - Service Center

Kelli C. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. More

Always an amazing customer service and I felt I was not just a number but a Ford family member walking in and how attentive they are when they have my vehicle just a number but a Ford family member walking in and how attentive they are when they have my vehicle More

The service team is always great. Kelli C is the best I have ever worked with and takes personal interest in the job getting done right. Came back washed, vacuumed and ready for anot Kelli C is the best I have ever worked with and takes personal interest in the job getting done right. Came back washed, vacuumed and ready for another 5K. More

Poor communication, lack in customer support, and dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disapp dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disappointing, and I’ll have to drive farther to get better service. More

Good service and friendly customer service. Answered questions and returned calls. I will recommend to my friends Answered questions and returned calls. I will recommend to my friends More

Service was good and waiting area. I was disappointed they don't wask or vacuum with service. I was disappointed they don't wask or vacuum with service. More

Courteous, knowledgeable and helpful service from sales people to financing. I recommend Planet Ford Humble. people to financing. I recommend Planet Ford Humble. More

Fixed the problem quick and fast. Was pleased with the result. Haven’t had anymore issues. Was pleased with the result. Haven’t had anymore issues. More

Everyone is friendly and helpful. I like the diner/waiting area they have at the dealership. I purchased my car here and I like the service I receive at the dealership. I like the diner/waiting area they have at the dealership. I purchased my car here and I like the service I receive at the dealership. More

Financiamiento muchos problemas estoi esperando respuesta del banco con los de fusibles que no me an quitada de mi pago del banco con los de fusibles que no me an quitada de mi pago More