
Randy Kuehl Honda
Cedar Rapids, IA
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5,030 Reviews of Randy Kuehl Honda
The service I received was OUTSTANDING! I started having issues (engine light blinking) on my way to Cedar Rapids and when I was ready to leave all emergency lights were on and a message o I started having issues (engine light blinking) on my way to Cedar Rapids and when I was ready to leave all emergency lights were on and a message of "system failure" appeared on my display. I purchased my used Honda at Randy Kuehl Honda (Tim Carson) a few years ago so I called the dealership for help. David provided me a number for tow service to have my Honda transported to the dealership. The tow service arrived within 15 minutes, took me to get a rental car, and waited for me at the dealership after I picked up my rental car. David called with the result of the diagnostic test, explained my options as well as sharing the cost for each option. He was very professional and answered all my questions. To my surprise, my car was repaired sooner than I anticipated so my rental car expense was minimal. More
Tim Carson was our salesperson who guided us down the right path to buying a Honda HR-V. There was no pushiness to the sale. Tim is a very knowledgeable person with Honda. It was our first time buying a right path to buying a Honda HR-V. There was no pushiness to the sale. Tim is a very knowledgeable person with Honda. It was our first time buying a Honda and he made it very easy to want to buy the car. After the purchase he guided me through all the set ups and showed me all the features the car has. He took the time and patience to go through the technology of each feature. I was very impressed the way he handled the sale. I will be buying my next car at Randy Kuehl Honda and will be selecting Tim Carson to help me. great job Tim! More
Been a regular at Randy Kuehl Honda for a few years now. The service shop always gets my service done in a timely manner, communicates well, and always leaves me with a positive experience. The service shop always gets my service done in a timely manner, communicates well, and always leaves me with a positive experience. More
My experience was stellar from start to finish. Easy to set up appointment, convenient take home and pickup while car was being serviced. Clear communication of needs, recommended services needed a Easy to set up appointment, convenient take home and pickup while car was being serviced. Clear communication of needs, recommended services needed and provided estimates of future needs. Very much appreciated service experience. More
Chris and Mike, the financial person, we're really good to work with. They gave me a good offer on my trade and made the numbers work for me. Thank you! to work with. They gave me a good offer on my trade and made the numbers work for me. Thank you! More
We have dealt with the dealership for many years and never had a bad experience. Oue new car purchase was made very pleasant through the effort and close attention paid by Jon Dugan. He was great1! I never had a bad experience. Oue new car purchase was made very pleasant through the effort and close attention paid by Jon Dugan. He was great1! I hope we can work with him in the future. More
Had totaled my car and needed a vehicle. Liked on several sites and saw a Honda HR-V that look like what I was interested in. I had text Randy Kuehl Honda to get a quote. Within 20 mins I re Liked on several sites and saw a Honda HR-V that look like what I was interested in. I had text Randy Kuehl Honda to get a quote. Within 20 mins I received a call from Tim Carson and told him I was interested in a car. Met the next day he showed me several that I was interested in. By no means did Tim ever pressure me into buying even though I needed a car. His relaxed manner and knowledge I was impressed enough to buy the car. When all the papers were signed Tim took time to show everything that was on the car a second time as before when we took a test drive. When I left I felt very confident in driving the car. More
This was an emergency we dropped the car off on a sunday without a monday appointment. We were surpised that they were able to work our car in and get it fixed. They were very nice and helpful without a monday appointment. We were surpised that they were able to work our car in and get it fixed. They were very nice and helpful More
Visit was fine. I filled out appointment online. I specified an issue I was having. Instead of them being able to deli with it then, I have to make another appointme I filled out appointment online. I specified an issue I was having. Instead of them being able to deli with it then, I have to make another appointment and bring vehicle back in. I think that should have been taken care of while I was already there. Just frustrating I have to waste more of my time. More