Back

Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,032 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

Directions

By Type

5,032 Reviews of Randy Kuehl Honda

March 08, 2022

Easy to schedule maintenance on-line. Staff in service department always pleasant. Waiting area is always clean. More

by MCOOK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall names and pictures too small to view.
March 08, 2022

Service member seemed to dislike his job. Not happy with my most recent experience at all! More

by CFJOHNSON0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Thulin
Mar 15, 2022 -

Randy Kuehl Honda responded

Good Morning Ms. Johnson, We strive to provide exceptional customer service for each customer, at each visit. We missed the mark on your most recent service visit and your experience will be addressed with our entire service team. We sincerely hope this particular experience does not deter you from using our service department for your future vehicle needs. If your experience during this visit goes beyond the service member you dealt with, please reach out at the contact below and we will strive to resolve the issue to your satisfaction. Thank you for taking the time to review, and I look forward to hearing from you soon. Thank you. Paul Thulin Parts and Service Director 319-393-5700

March 07, 2022

We've been working with Randy Kuehl for almost 20 years and never a bad experience. True professionals. More

by LASTEPHENSON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey
March 05, 2022

it was great dealing with them. When the car was delivered Tim went over every button in the car. More

by Peg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
March 05, 2022

I walked in the door and felt very comfortable. I was met by Chris Kaegbein. Chris was patient with me and listened to what I was looking for. Chris was very helpful in helping me find my vehi More

by Usher1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in the Service Department, Paul Thulin, Dan Quinby, Christopher Kaegbein, Mike Marsack
March 05, 2022

Nothing wrong with the people, John in service was very polite and he kept me informed of the process. The part I didn't like was the price. Oil change was 90.00 I did ask for tire rotation. That was 17 More

by KKSIMOENS
Recommend Dealer
Yes
Employees Worked With
John Geiger
March 05, 2022

Chanin was great to work with. The entire experience was easy and Chanin answered all my questions and concerns. More

by socasey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Jason Tedford
March 04, 2022

We wanted to buy a simple car, no extras, pay or money and drive away. Tim understood our wishes and we drove the Honda HR-V out of the dealership in under half an hour. Tim kept us up to date on when th More

by ulkurtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson, Mike Marsack
March 04, 2022

Mark was very helpful getting me setup with a great new vehicle that I absolutely love! More

by Jennifer.dozier12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McGlumphry
March 03, 2022

Dealership was very professional and didn't pressure you at all in getting a car from them I highly recommend them and the process for purchasing from start to finish was quick More

by Ozz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Breck Calame, Tim Carson, Christopher Kaegbein, Jeff Moss, Chris George, Jon Dugan, Mark McGlumphry, Korey Sederburg
...
137
...