
Randy Kuehl Honda
Cedar Rapids, IA
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5,032 Reviews of Randy Kuehl Honda
Wonderful service department, quality communications and a caring service attendant named Blake! My experience was excellent, the dealership is beautiful and my ride home while I waited & back to the dealer a caring service attendant named Blake! My experience was excellent, the dealership is beautiful and my ride home while I waited & back to the dealership was with a delightful driver named John. My experience was excellent! More
Terrible experience. This dealership was unwilling to provide a good customer experience, despite being given plenty of understanding and patience with supply chain issues. They stated "if you don't but provide a good customer experience, despite being given plenty of understanding and patience with supply chain issues. They stated "if you don't but the car, I'll just sell it to someone else tomorrow." They frequently and repeatedly mentioned how frustrated THEY were, lacking empathy for the customer experience and when asked to consider waiving a delivery fee stated "why would I do that? I'd just lose money." Coming from a family who exclusively buys Honda's, will never buy from Randy Kuehl again and will communicate my experience to others as appropriate. More
The dealership remained open even when our visit extended well past closing time. Tim Carson was very accommodating and courteous, everyone very helpful. well past closing time. Tim Carson was very accommodating and courteous, everyone very helpful. More
Staff always friendly. Pilot was in for recall repair and was completed before promised. A free car wash would have made this a 5 star review! and was completed before promised. A free car wash would have made this a 5 star review! More
Dealership was excellent. Very professionally run. They were not too pushy in trying to get the sale My Salesman Tim Carson, was what you would want in a car salesman. were not too pushy in trying to get the sale My Salesman Tim Carson, was what you would want in a car salesman. More
I was incredibly impressed by this dealership. They didn't pressure us in making a decision and were very knowledgeable about the car. After getting home I noticed my car was missing a cupholder and th didn't pressure us in making a decision and were very knowledgeable about the car. After getting home I noticed my car was missing a cupholder and they sent me a new one free. I would definitely recommend this dealership to anyone looking for a Honda. More
I am Not happy with the low quality of the tires that my honda accord came with - 3 replacements in less than 6 months is NOT good. But that isn't the fault of the service center or the gentleman who tried honda accord came with - 3 replacements in less than 6 months is NOT good. But that isn't the fault of the service center or the gentleman who tried to get me an alternative. More
Clean and well kept. Respectful and polite. I’ve only had one, small mishap in the time I’ve gone to them and they proceeded to make it right as soon as possible. one, small mishap in the time I’ve gone to them and they proceeded to make it right as soon as possible. More
Purchasing a vehicle with Chanin Dirks is consistently a comfortable, low-stress, and empowering experience. He repeatedly goes the extra mile and beyond to make sure we are clear on every detail and aware comfortable, low-stress, and empowering experience. He repeatedly goes the extra mile and beyond to make sure we are clear on every detail and aware of every option at every stage of the process. With Chanin, we can count on honesty, integrity, and follow-through. In fact, we've been back to work with him three times, now. Chanin is supported by an exceptional team, as well. Management behind the scenes, of course, and at our most recent visit, Mike Marsack actually made the financial paperwork pain-free and easy to follow. We will be back and we highly recommend the experience to anyone looking for an exceptional, quality vehicle and a team they can trust to stand behind it. More