Randy Kuehl Honda

Randy Kuehl is one of a few dealerships charging MSRP (no market "adjustment") prices. Other dealerships are forcing extras, such as protection packages. Nothing forced on me here. Paid MSRP and was prese market "adjustment") prices. Other dealerships are forcing extras, such as protection packages. Nothing forced on me here. Paid MSRP and was presented with all the options, if I wanted them. Jon was great at keeping me updated on the process. Once my Ridgeline came in, they quickly prepared it for delivery to me. Glad to support local! More

Friendly. In and out in a timely matter. Clean area to wait for service to be done. Lots of smiles. In and out in a timely matter. Clean area to wait for service to be done. Lots of smiles. More

I’ve been there several times since purchasing my Honda CRV. I feel that everyone has been friendly and efficient service. Thank you. CRV. I feel that everyone has been friendly and efficient service. Thank you. More

Very friendly, the service advisor was organized, the work was completed 30 minutes faster than I expected. work was completed 30 minutes faster than I expected. More

No bottled water in waiting area, good service though, waiting area was cold, too much glass. waiting area was cold, too much glass. More

On time appointments and great service. Great facility and ended up waiting in the nice lobby and ended up waiting in the nice lobby More

Wonderful service department, quality communications and a caring service attendant named Blake! My experience was excellent, the dealership is beautiful and my ride home while I waited & back to the dealer a caring service attendant named Blake! My experience was excellent, the dealership is beautiful and my ride home while I waited & back to the dealership was with a delightful driver named John. My experience was excellent! More

Service was fast not only for me but for others whom were waiting for their vehicles to be serviced. Were notified about what was going to be done to their vehicles before work was done. Service people were waiting for their vehicles to be serviced. Were notified about what was going to be done to their vehicles before work was done. Service people were and are professional. More

Very friendly and got me in and out quickly. Plus they gave me a ride home and picked me back up the next day so I could get my car. Reasonable price and trustworthy people who won't try to rip you off. gave me a ride home and picked me back up the next day so I could get my car. Reasonable price and trustworthy people who won't try to rip you off. More

Terrible experience. This dealership was unwilling to provide a good customer experience, despite being given plenty of understanding and patience with supply chain issues. They stated "if you don't but provide a good customer experience, despite being given plenty of understanding and patience with supply chain issues. They stated "if you don't but the car, I'll just sell it to someone else tomorrow." They frequently and repeatedly mentioned how frustrated THEY were, lacking empathy for the customer experience and when asked to consider waiving a delivery fee stated "why would I do that? I'd just lose money." Coming from a family who exclusively buys Honda's, will never buy from Randy Kuehl again and will communicate my experience to others as appropriate. More