
Randy Kuehl Honda
Cedar Rapids, IA
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5,035 Reviews of Randy Kuehl Honda
From the first time that I talk to Jon Dugan until I received my new Honda ridgeline that he had ordered for me I was very impressed with not only John but this dealership. John was very helpful in expl received my new Honda ridgeline that he had ordered for me I was very impressed with not only John but this dealership. John was very helpful in explaining all the details and steps to be taken to order the truck I wanted. John kept me updated on the scheduling of assembly of my truck through when it should be shipped. Not once did I have to ask any details about my order. When my truck came in I was called and set up a time to pick it up. John went over the truck with me and all the information on protection packages for the truck and what cost would be out of pocket if I did not purchase the packages. I was very impressed with his knowledge about not only the truck but with the packages available to me I was called when the items we ordered for the truck came in so I could bring the truck back for them to install. John was not there that day but the other guys jumped right in to help me out and was able to provide me a loaner car so that I could return home an hour and a half away. Everyone in the dealership was very helpful and listened to my concerns. I was put in the loaner car with a full tank of gas and will be notified when my truck is ready to be picked up. Happy with all the service and feel as though I am a valued customer. More
Chris was very easy to work with and made buying a vehicle a very good experience. We ran through several options with him on different models and what was available and when. He also, showed us how vehicle a very good experience. We ran through several options with him on different models and what was available and when. He also, showed us how to use many of the features of the vehicle and thoroughly answered any questions we had at the time. More
Mike made the financing as simple as could be. He explained everything in great detail and answered any questions or concerns we had. It was by far the best experience I had financing a vehicle. Than explained everything in great detail and answered any questions or concerns we had. It was by far the best experience I had financing a vehicle. Thanks, Mike! More
Blake was wonderful to work with. He explained the situation with the car and his assessment steps to find the issue. Definitely worth returning to the dealership for service! situation with the car and his assessment steps to find the issue. Definitely worth returning to the dealership for service! More
I received courteous and quick service on my wheel alignment. They also did a software update that I had forgotten about. Thanks to the service team for helping me on a short notice. alignment. They also did a software update that I had forgotten about. Thanks to the service team for helping me on a short notice. More
I know The dealership is doings its best short staffed. I would love to be able to get a quick oil change without having to have an appointment. That is difficult for me. I would love to be able to get a quick oil change without having to have an appointment. That is difficult for me. More