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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,029 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,029 Reviews of Randy Kuehl Honda

November 03, 2021

Salesman. Crazy Chris. What is communicative and thorough. He made the experience very easy and would recommend More

by Cherio1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kaegbein
November 03, 2021

Service was fast, but minimal. Also quite expensive for the experience. Didn’t run the car through the wash, didn’t fill the tires with air (even though they were rotated), didn’t top off fluids, and recor More

by johnricedc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David McCuskey
Nov 09, 2021 -

Randy Kuehl Honda responded

Mr. Rice, I am glad we met your expectations for timeliness! Our research has also shown compared to our direct competitors we offer the lowest prices on 0W20 oil and filter changes. Tire pressures are checked and set to the manufactures specifications listed on the drivers front door jam, this is to be completed at every visit. And in your vehicle's case, the TPMS system re-calibrated. Washer fluid topped off, and other fluid levels checked for level specifications, and if with-in the manufactures specifications, not adjusted. There is NO reason the mileage was documented incorrectly. We do our best to provide exceptional customer service to each customer and we hope this one experience does not deter you from using us for your vehicle maintenance needs in the future. I would be happy to provide you a complementary oil change. If you would like to accept please call me. Thank you for taking the time for the review! Paul Thulin Parts and Service Director 319-393-5700

November 02, 2021

I have worked a lot with Jon, David, Chris, and Blake and they are awesome! Can't say enough good about the team at RKH, techs are top notch, shuttle is GREAT, and the team is always looking out for me and More

by RKHCust1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Busch, David McCuskey, John Geiger, Blake Jones
November 02, 2021

Mark was great to work with, made it go very smoothly and stress free. Would definitely suggest him to others looking for a car. More

by Ryleejh20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McGlumphry
November 01, 2021

Best dealership I have ever to deal with. Sales, service and finance all totally professional. My family have leased 5 cars from them. Never a problem always a joy. More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger, Blake Jones
October 30, 2021

I purchased my Honda Civic back in 2016 from here and since then I have had nothing much top notch service from here. They have always treated me so well here. I just recently had some issues with my car More

by daniellederhammer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Jones
October 28, 2021

Tim Carson was great to deal with very personal and down Tim Carson was great to deal with very personal and down to earth I flew in from Minnesota to get a great bargain. and the finance dept. really knows More

by irish6566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
October 28, 2021

Fast efficient service. Nice open clean waiting room. Polite staff. Encountered no issues. In and out for oil change in 30 min. More

by SEA500
Recommend Dealer
Yes
Employees Worked With
Blake Jones
October 28, 2021

I was met immediately by the friendly service person and the work was done quickly while I waited in their clean waiting room. More

by bwinetroub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
October 28, 2021

Everyone at Randy Kuehl is ver helpful and accommodating. I have had several Honda vehicles and all of them were purchased at Randy Kuehl and all of them have been serviced there. Randy Kuehl has always prov More

by sarchibald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
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