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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,032 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,032 Reviews of Randy Kuehl Honda

September 15, 2021

The service department always does a great job! They are a pleasure with which to work! More

by DEDGOLFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey, John Geiger, Blake Jones
September 15, 2021

My car is still having the same issue it had before the service. The audio (through Bluetooth) or car play when activated for maps, does break and part of the audio or sentence is cut. I have brought my ca More

by Ashah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
September 15, 2021

Chanin and Chris were amazing. The car buying process was the best I've ever experienced. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Jason Tedford, Mike Marsack, Chris George
September 15, 2021

The service was excellent. Really appreciated the new waiting area. Customer orientated. Expected excellence and they delivered! More

by RICKFAR777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey
September 14, 2021

New and Clean dealship. The service is very efficient with quality work. The waiting area has free water/coffee and snack. More

by HCLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Busch
September 14, 2021

We had an expensive repair performed only to find out two days later that they did the repair incorrectly. We were barely able to drive the car back to the dealership. Upon diagnosis the dealer failed to s More

by JANSWIT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Busch
Oct 15, 2021 -

Randy Kuehl Honda responded

We do apologize for the inconvenience you endured and ultimately a "soft seated" wire harness connector was the cause. Thank you for your response and would like to send you a complimentary oil change coupon. Please call me if you would like to accept and I will mail a coupon to you. Thank you. Paul Thulin Parts and Service Director Randy Kuehl Honda Cars

September 13, 2021

Their salesman Mark was really knowledgeable and friendly. I went there and told him what I was looking for and what my price range was. He didn't BS like some other salesman at other dealerships di More

by Dulce.mtz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Jason Tedford, Mark McGlumphry
September 13, 2021

Service was fast, friendly, and thorough. They even remembered my husband who had not been part of the process this time, but scheduled my oil change the last time I was there. Thank you Randy Kuehl fo More

by kschwicht
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Busch, David McCuskey
September 11, 2021

Beautiful modern dealership quick service, nice waiting area with water and coffee available and clean restrooms. We wear covid masks when the staff worked with us they wear masks also. More

by drham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
September 10, 2021

Chanin Dirks did a great job explaining all of the features of our new car, no pressure or hassle! Great experience! Will definitely come here again! More

by platapusk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks
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